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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(281)
"Excellent experience. Driver was very professional, on time and helpful in navigating the airport departures."
"He was excellent "
"Great service, thank you! "
"He was friendly. He arrived a few minutes early and provided some information about the city on the drive."
"Wonderful driver. Very personable, great driver, very safe. Will definitely book again based on this experience"
Testimonials 4.6/5 based on 281 reviews
"Excellent experience. Driver was very professional, on time and helpful in navigating the airport departures."
"He was excellent "
"Great service, thank you! "
"He was friendly. He arrived a few minutes early and provided some information about the city on the drive."
"We called to confirm the booking in the morning. At 1500 we were outside the hotel waiting. We called 4 times to ask what was going on as we were going to the airport for a flight. At 1530 the hotel arranged a black cab for us. This turned up the same time as your driver, who then gave me abuse when I asked him where he'd been. So I'd like to be reimbursed. "
"Wonderful driver. Very personable, great driver, very safe. Will definitely book again based on this experience"
"Cheerful and polite"
"Driver was friendly and professional and the car was clean and comfortable"
"No complaints"
"Great transport. Thanks so much."
"Our Tourz driver arrived on time, was polite and courteous (opening doors for passengers etc) and made our journey very pleasant."
"Seemingly you have never read my 2 written messages concerning my amendment from Friday 28th August to Saturday 29th August. Not even the call I added after I had no feedback on my written messages was helpful, nothing happened and the driver must have been left uninformed about the amendment as I received two messages from him dating back to the day before. I can provide full documentation of my correspondence with you if you require that. Finally I remain completely unsatisfied as I have lost the money I prepaid for the taxi transfer with you plus having to organize on my own another taxi at twice the costs plus two hours waiting in the rain in Edinburgh! Never again! This was my registration code: TC934AEB373EA "
"Our Driver was professional, friendly and gave us lots of Information about Edinburgh we gave a tip to him in person"
"amazing!!"
"It was to the airport not from so first two questions are irrelevant. Driver was great. But being given a quote and then being told by phone call post booking it was ten pound more is a little disingenuous. The true price should have been quoted in the first instance. "
"Yyy"
"Excellent service, great driver, thank you "
"Going to the airport at 5 am is never pleasant. When the driver shows up a half an hour late you start to get nervous. When he then tells you to be calm and there is plenty of time and his explanation I had to fix a flat tire, you’ve got to wonder. Uber next time."
"Excellent "
"Driver required full payment for trip. Provided the job request and receipt for investigation and reimbursement by taxicode Email sent to help@taxicode.com with details "
"Service was as expected. Driver a little late due to traffic but he called and advised which was great. Excellent service"
"Arrived early, very friendly and helpful "
"Prompt and friendly driver. Very helpful with our bags."
"Our drive was amazing! He was dressed very professionally and was very kind and keep us up to date on his every move. I was so impressed that I gave him a large tip in pounds when he got us to our destination !"
"👍"
"Great ride to the airport. "
"HASSLE FREE SERVICE"
"All good and on time."
"Great driver and overall service. Thank you!"
"DRIVER WAS HELPFUL TO THE GUEST"
"Sharaz was incredible and very communicative! Very easy instructions and pick up!"
"A really excellent car (Mercedes) and highly professional & pleasant driver. Thank you."
"Very profesional. Heb had to wait and no a single complaint. Thanks"
"Our driver was lovely and brought us to the airport on time despite the closure of the freeway to the airport due to an accident."
"Driver did not turn up and could not be contacted by phone Please issue a credit"
"Very friendly Driver.All went as planned and we had a very nice conversation on the tour"
"Excellent service "
"We weren’t picked up at the airport so it did not apply."
"Very nice driver. "
"Excellent service and ride . Sharaz was wonderful !"
"Perfect experience"
"Good service would recommend "
"It was great."
"The driver did not turn up at all. I had to phone another company."
"Fabulous service and the driver was excellent "
"Good service thanks "
"Excellent, friendly driver. Will use again."
"Excellent service with Shiraz "
"Quick and efficient. "
"fantastic driver! really great!"
"Wonderful ride. Right in time and very professional. "
"Driver was on time and very very professional.He was friendly and helpful. "
"Very helpful and all went smoothly"
"Everything went well. I can duly recommend Taxicode for your journey to the airport. "
"Nothing went wrong, he was excellent and on time even though I gave the wrong phone number "
"Wonderful driver, affable and professional."
"Driver was courteous, friendly and helpful. car was clean and comfortable. driver arrived early and called to say that he'd arrived. 10/10"
"Kind and helpful driver who navigated old fishmarket close for us. Thank you!"
"Nothing at all. My journey was from my hotel to airport Driver polite and courteous No problems at all"
"Nice driver."
"Went to the airport, not from "
"Driver cancelled trip stating her needed to get to his next job in 10 minutes which made no sense as the drive scheduled was 40 minutes "
"Fantastic! Super nice and professional driver"
"The driver was perfect, couldn't have been any better "
"Excellent. We sent wrong address but driver was very accommodating. He was professional and friendly and overall it was a great experience."
"Very professional and friendly driver, we felt safe and well cared for"
"Our driver was courteous, prompt, and accommodating. I would definitely recommend their services. "
"Very professional"
"Had a great driver, very friendly and helpful. "
"Very good service thank you !"
"All fine, driver friendly and competent. We already thanked him "
"Our driver was punctual and messaged me to help me find him outside of Waverly Station. He was quick to help with our bags and was friendly and personable during the trip. The car was clean and very comfortable. A very pleasant experience."
"Professional. No complaints. "
"He was on time and very personable."
"Excellent driver! Excellent service and even better knowledge of the city of Edinburgh."
"Our driver was on time,the communication was excellent,he was polite ,smartly dressed,overall it was an excellent service."
"Extremely pleasant, kindly driver who was early and very courteous. I would definitely use the service again to book all my taxis"
"My driver was excellent and very helpful. Car was immaculate and very comfortable. He assisted with loading my luggage into the car. A very good experience "
"Excellent company. Reliable service. "
"All good. "
"Our driver was so friendly, kind, and courteous. He was very polite entertaining for our ride to the airport. Thank you so much! "
"My transfer was perfect. The driver arrived 15 minutes early, helped me with all my luggage, and was very pleasant. I personally tipped him. "
"Excellent"
"Driver was great, promptly in time and even patiently waited for me to finish up what I need to do as I was running late. "
"Driver arrived early and very helpful."
"Friendly "
"The driver was very pleasant, friendly, and helpful. He ensured we had a great time in his vehicle. Thank you to him!"
"The driver was excellent, and very friendly"
"Excellent service in every way "
"Very friendly driver. The van was a bit overwhelming with the smell of smoke. Otherwise a great trip"
"Very courteous professional driver."
"Excellent service. Thank you."
"Thanks for the ride"
"We had a lovely driver. Checked in with us and have very good advice on what places were good to go see."
"Very Nice informative driver. Nice car. Just perfect "
"I was supposed to take a train that got cancelled last minute. I tried calling the costumer service to check if i could cancel the ride or if they could come earlier as i had to take an earlier train, but got no answer. I have called and sendt an email later to see if i could get a refund but i keep getting told no one is available to help and my email goes unaswered. Do not book a ride with this company."
"I was supposed to take a train that got cancelled last minute. I tried calling the costumer service to check if i could cancel the ride or if they could come earlier as i had to take an earlier train, but got no answer. I have called and sendt an email later to see if i could get a refund but i keep getting told no one is available to help and my email goes unaswered. Do not book a ride with this company."
"Great experience. Driver early despite early collection. "
"Very good."
"Excellent service, friendly driver"
"It clearly stated on my reservation that the taxi would pick me up on Princes Street, but he was waiting for me on Market Street which is where the taxis usually are. The driver said that he didn’t have that information when I showed him my document. He was very apologetic. There is a disconnect somewhere in your organisation."
"They wanted to transport us in 2 12-seaters instead of 3 8-seaters, which would have been fine. Unfortunately, one vehicle had a defect, so the other had to drive twice and half the people had to wait 30 minutes longer."
"Sharaz was simply amazing. His kindness was so appreciated and my Mum and I truly am grateful for the above and beyond service he provided. Will recommend to anyone I know coming here as well. "
"Very polite and was very professional. Would book again."
"Excellent courteous service. Driver helped with the 8 suitcases we had. Was friendly and smiling. "
"Very good service"
"Very good overall. "
"Lovely driver and an amazing trip! Made sure we got back safe xx Left tip in person :)"
"Great experience! Driver was on-time and very pleasant! Highly recommended!"
"Excellent driver. Very pleased"
"On time and safe "
"Very helpful driver and comfortable ride thank you "
"I gave a cash tip."
"Professional driver, pleasant journey"
"good service, although you managed to confuse the booking changes following following our flights be changed."
"Excellent in all ways.o"
"Excellent Service."
"everything was great: the driver arrived earlier, sent a message beforehand, and was very polite and attentive. I will definitely use your services and recommend you to friends and acquaintances"
"Had a good trip from airport to hotel. The driver was friendly and courteous."
"great driver very professional and very helpful"
"Great service and driver "
"No comment"
"Flight was cancelled. Called the telephone number per your instructions. Left a voice mail as it was after hours. You billed me. I disputed the charge. THIS WAS IN REFERENCE TO MY BOOKING ON SEPTEMBER 9. MY DISPUTE WAS DENIED BASED ON YOUR REFERENCE TO THE TERMS AND CONDITIONS. YOUR WEBSITE IS INACCURATE. I CALLED. "
"Good experience"
"Very polite and a good driver"
"Nobody showed up and my brother had to get a normal taxi. I need a refund."
"Excellent service, excellent driver "
"Brilliant!"
"Very friendly driver, on time, felt secure! "
"Very courteous and polite driver who arrived early, and was extremely helpful. Would definitely recommend this service and would use again next time I'm travelling in the UK."
"Great"
"Sharaz is the best!"
"Fantastic driver Smooth ride "
"Our taxi driver was 35 mins late which menat my friend missed the last train to Dunbar and had to pay for another taxi service. The driver promised if he missed it he would take him to musselburgh because of the late service but left him stranded."
"Very friendly and helpful"
"Excellent communication and service. Ease of scheduling. Will use again!"
"Everything was perfect, very satisfied of the service."
"Excellent service - the driver was polite, respectful, caring lovely gentleman, car extremely clean and tidy. Wonderful service, thank you "
"The driver was very friendly and informative, and got our trip off to an excellent start. "
"Everything went great. "
"Efficient as always."
"Tourz was on time and extremely courteous and a careful driver. Thank you. I would leave a tip but I paid 57.00 and the same journey two nights previously from Edinburgh Airport was £38. "
"Very friendly, great service."
"The driver who picked me up was polite, punctual and very respectful. He was dressed immaculately. We had a lovely conversation on the way into the airport. I would highly recommend this company. Well done. Worth every penny."
"The driver was on time, very pleasant, and helpful. P.S. I gave him a cash tip."
"The driver was pleasant and very professional. We got a lovely meet and greet and a little guided tour on the way to the hotel. He even gave us recommendations for places to visit and try. I'd recommend our driver to anyone. He is a first class driver."
"A great experience, and the driver from Tourz was just a really kind and pleasant all-round guy."
"This was great. Easy to use and we received a wonderful driver who was lovely. Would use this service again."
"Driver was early, helpful, professional and kind. I gave a cash tip"
"Excellent service, the driver was very professional. "
"Very polite driver. On time and very professional. Asked where around Waverley we would like dropped off "
"Our driver was excellent. He was helpful and informative. A credit to his profession. Thank you"
"Very good"
"Excellent clean vehicle. Friendly driver. "
"Very good service. Good car. Changed pick up time with no problem. Tip direct to driver."
"It was such a relief to know I had reliable transportation to the airport to make my flight home. Wonderful experience."
"The driver was really nice and arrived promptly."
"Great service!"
"All good"
"Everything was fine! Highly recommended!"
"Driver was great. Journey was great. Just an opinion but I do feel that an S Class is pretty much at the top of the limo foodchain. "
"Perfect service"
"Good trip "
"A replacement car arrived which was fine. Thanks!"
"Arrivés à deux voitures savaient donc déjà auparavant qu’ils ne pouvaient pas tous nous prendre malgré le commentaire laissé lors de notre réservation. Chauffeur pas du tout compréhensif demandant un supplément de 45 livres pour emmener deux des six personnes qui ont donc dû partir seuls sous la pluie prendre le métro Arnaque !!!! "
"Arrivés à deux voitures savaient donc déjà auparavant qu’ils ne pouvaient pas tous nous prendre malgré le commentaire laissé lors de notre réservation. Chauffeur pas du tout compréhensif demandant un supplément de 45 livres pour emmener deux des six personnes qui ont donc dû partir seuls sous la pluie prendre le métro Arnaque !!!! "
"Lovely driver. Arrived on time and got us there quickly "
"easy to book, drivers on time and courteous"
"Friendly and knowledgeable "
"Friendly and knowledgeable "
"Excellent service, our driver was on time, rang us to keep us updated about his arrival as soon as our plane landed. Really nice man, chatted to us throughout the journey to the hotel. Arrived on time to take us back to the airport, very pleased with the service and will definitely use you again when we next visit Edinburgh."
"This was not applicable inside the terminal building, but our driver was very cheerful, respectful and articulate on both journeys. A tip was given on both journeys. "
"great"
"Great service! "
"It was a tricky pickup as it was in the middle of nowhere. Other than that a perfect journey and service"
"Very good, professional and courteous."
"."
"Very friendly driver who showed up precisely when and where he needed to. "
"Tom was great and couldn’t have had a better experience "
"Our driver, Mohammad, was wonderful. He was so friendly and professional. He was insightful and informative about things we asked along the trip to Edinburgh. The car was clean and it was a lovely ride. We gave him a tip personally. "
"Car in great condition. Diver was very attentive, cordial, and punctual. "
"Clean car. Very friendly and professional driver. Would highly recommend his for a ride next time"
"Excellent service!!!!"
"Excellent called me beforehand to confirm the pick up and was ahead of time in picking me up. Polite driver and a very clean car. Thoroughly recommended."
"Excellent service will definitely use all the time "
"Taxi did not turn up. Refund requested "
"Excellent punctual service"
"Fantastic service, absolutely brilliant, thank you for taking care of us :)"
"Great service "
"My mobile was not on roaming so did not receive message where to meet driver. Went to taxi rank was directed to pick up point. Then went back to terminal building met driver when returning to pick up point"
"He was fabulous!"
"Probably Scotland's best driver. Punctual, friendly and reliable! Communication and additional orders were also smooth."
"Driver was 20 mins early and then asked me to hurry because they were very busy. However, he was very helpful and patient and friendly through the remainder of the journey. "
"Very friendly driver"
"Driver was very polite and informative about the area. Plan to book out airport transfer in a few days. "
"Excellent service, on time, easy contact via sms, spotless very comfortable car, definitely will consider reusing if needed"
"Sharaz was fantastic. So helpful, kind, professional and organised."
"Fantastic driver great customer service could not ask for better xx absolutely lovely "
"Very helpful and friendly driver. "
"Shiraz was excellent. Thoroughly recommend him for any future trips you may have. Professional, safe, clean and courtesy. "
"Excellent service. Vehicle available as we left the terminal. Driver very courteous and helpful and car clean and comfortable. Driver tipped."
"Driver was on time and polite. Pleasant journey, would travel with them again."
"30 minutes late, expecting lwb s-class, received swb a8"
"The journey was excellent - 5 stars in every way. The driver was punctual and a very good driver. I would certainly recommend him. The car was also very comfortable. Very many thanks"
"The Best driver ever! This guy should be the boss! "
"Driver was driving too fast and crashed into a tree. He was not driving safely for the conditions and I believe he was putting passengers at risk."
"Superb service. Received a better car than requested and the driver was fantastic, polite, attentive. Would highly recommend and will use again"
"You didn’t showed up and I had to have a colleague of mine to drive me to the airport!!! "
"Great driver ! Thank you "
"Very pleasant and stress free service"
"Great driver, excellent service!"
"https://www.trustpilot.com/reviews/61410303215cfcced26604fd"
"Lovely driver and beautiful car!"
"Honestly very happy "
"Very friendly"
"Arrived early as requested and offered a better alround solution to my travel requirements, allowing me greater flexability. I will use him again next time in the Edinburgh area. Thank you."
"I had wait over an hour for my driver, more than 45 minutes past the original pick up time. This occurred even after he had messaged to say he was there and ready for pick up."
"The driver was late but sent text to let us know that was the case. OK with that. But still late. However, we paid for a chauffeur driver extra and did not receive anything like white glove treatment. There were no white gloves. No hat. Not even a blazer. The driver was wearing a brashly logo'd jacket and was forever tapping away or clutching his mobile phone. Hardly chauffeur material is it? I have tried to contact the driver via the number you provided for him - text and phone calls ignored. I'm not happy with the chauffeur experience that was a paid extra."
"This was a great experience, the driver was really nice! I will be booking the same driver again. "
"We were allocated a bigger vehicle as one of our party is disabled and her wheelchair was folded and put in boot . "
"Very efficient "
"Slightly slow in how quick or rude was confirmed, but once it was the driver, car and journey were great at a fair price. "
"Excellent"
"Totally satisfied."
"Great driver"
"The driver was in his bed on the time he was due, therefore I had to get another taxi company that showed in 10 minute."
"The driver was in his bed on the time he was due, therefore I had to get another taxi company that showed in 10 minute."
"Great service. Reliable"
"So kind and attend"
"Would suggest bottled water is available for this standard of travel and it's unfortunate that the driver has deemed it necessary to place a notice on the back of the front seats to alert customers not to place their feet against the seat in front - I've not seen that before in a private hire Best Ian"
"Excellent service"
"Excellent service "
"Driver phoned on time to say he would be minutes late..... much appreciated....charming driver with lots of pleasant chat..... would use service again when needed Driver tipped at destination "
"Excellent "
"Very good"
"The nicest of drivers, chatty, great sense of humour and genuinely a nice man. Woiildnt hesitate in recommending his services. Well done and thank you"
"Great driver. "
"Perfect journey! The driver was very Nice and friendly! I recommend "
"Perfect!"
"Bad traffic on return pick up delayed pick up 10 mins Tipped driver in person "
"All went well thanks although the route was a little convoluted"
"very good experience"
"The driver was really kind and friendly, I appreciate that."
"Very pleasant experience. The driver was on time and very friendly. Car was clean and comfortable."
"Pleasant and cool driver. Gave me a lot of insight about Scotland. Looking forward to use this service again sometime."
"The diver was very pleasant I am entirely satisfied"
"Driver never showed. I called the company has and they would not send another driver. This taxi was for my journey to the airport for an international flight. I almost missed my flight."
"The driver was friendly but 20 minutes too late and I needed to discover the airport for meeting him finally. This has never happened before to me when using a limo service. No nameplate, no meeting point communicated, just ridiculous. I do not see the advantage of using this kind of service. The driver mentioned that he was not able to find my flight number - maybe you should check if there is a problem with your data transfer between headquarters/driver. But if even so, there should have been ways to get the missing information from the headquarters, I think. Not again!"
"Driver slightly later than agreed time but apart from that cant fault the service"
"Our trip was safe and on time - what more to wish."
"Excellent service, thanks "
"Excelleny"
"Brilliant service"
"Everything went as smooth as I could hope for"
"Car was comfortably on time, arriving 10 minutes early. The driver was friendly and polite, the journey comfortable and speedy. Very good"
"First class experience from start to finish! I would highly recommend Tourz to any visitor to Edinburgh wanting a relaxing travel experience."
"Great service!"
" Perfect, with a smooth driving."
"Very professional driver , and very pleasant especially considering it was a long ride . Would definitely recommend this service "
"Perfect"
"—-"
"Driver was never notified about the booking. Caused major issues at the airport "
"I got a bit worried if My booking had been accepted, since I didn’t get The confirmation mail before 2:30 AM. But everything turnes out fine. Nice car, nice driver"
"Excellent service. Driver very friendly and efficient."
"Wrong vehicle, wrong time, not enough space, some how our fault. Rudest driver I’ve ever had. Wouldn’t recommend this service to anyone. Awful."
"We arrived earlier than booked so met outside which was absolutely fine. Very welcoming driver who was very knowledgable about several places worth visiting during our stay in Edinburgh. "
"The driver was very courteous and helpful. I would use them again."
"Driver kept us informed that he'd arrived & where to meet him. "
"We had a very good trip to Mallaig!"
"On time and very clean car . Driver was very good and friendly."
"Good prompt service"
"Brilliant driver, would definitely use again."
"Sharan was great. Very friendly and outgoing. Very helpful with all my questions. "
"A pleasant end to a very long journey. The driver was friendly, and the car was comfortable. The two bottles of mineral water were a nice touch (very welcome after a long flight). "
"Very pleasant "
"Excellent driver and very friendly."
"He was brilliant. Could not have been better "
"The driver was truly an amazing guy. He was polite and made us comfortable. A gem of a person to talk to and had an excellent know how of the city which is really important for first timers like us. "
"Despite the change in time at the last moment the driver came and was only late due to police checks. Very friendly when he knew about my trouble in hotel giving suggestions too. Very nice to work with."
"I asked around 9:45 for a car to the airport next day very early in the morning. I hat to pay it immediatly and paid 1,50 GB extra for SMS Service. In the Evening i still had no confirmation. I twice asked at the Helpline and finally get a confirmation at 22:40! The SMS Service for which i paid did never come. The driver was perfect, the reservation system as bad as it could have been. To organize a trip to the airport is very important, so it should be more reliable. And i don't want to pay extra for something i never get."
"Not the drivers fault ! He couldn’t have been nicer. The Highland Show at Ingleston wrecked everyone’s timings."
"Excellent experience. Driver was very professional, on time and helpful in navigating the airport departures."
"He was excellent "
"Great service, thank you! "
"He was friendly. He arrived a few minutes early and provided some information about the city on the drive."
"We called to confirm the booking in the morning. At 1500 we were outside the hotel waiting. We called 4 times to ask what was going on as we were going to the airport for a flight. At 1530 the hotel arranged a black cab for us. This turned up the same time as your driver, who then gave me abuse when I asked him where he'd been. So I'd like to be reimbursed. "
"Wonderful driver. Very personable, great driver, very safe. Will definitely book again based on this experience"
"Cheerful and polite"
"Driver was friendly and professional and the car was clean and comfortable"
"No complaints"
"Great transport. Thanks so much."
"Our Tourz driver arrived on time, was polite and courteous (opening doors for passengers etc) and made our journey very pleasant."
"Seemingly you have never read my 2 written messages concerning my amendment from Friday 28th August to Saturday 29th August. Not even the call I added after I had no feedback on my written messages was helpful, nothing happened and the driver must have been left uninformed about the amendment as I received two messages from him dating back to the day before. I can provide full documentation of my correspondence with you if you require that. Finally I remain completely unsatisfied as I have lost the money I prepaid for the taxi transfer with you plus having to organize on my own another taxi at twice the costs plus two hours waiting in the rain in Edinburgh! Never again! This was my registration code: TC934AEB373EA "
"Our Driver was professional, friendly and gave us lots of Information about Edinburgh we gave a tip to him in person"
"amazing!!"
"It was to the airport not from so first two questions are irrelevant. Driver was great. But being given a quote and then being told by phone call post booking it was ten pound more is a little disingenuous. The true price should have been quoted in the first instance. "
"Yyy"
"Excellent service, great driver, thank you "
"Going to the airport at 5 am is never pleasant. When the driver shows up a half an hour late you start to get nervous. When he then tells you to be calm and there is plenty of time and his explanation I had to fix a flat tire, you’ve got to wonder. Uber next time."
"Excellent "
"Driver required full payment for trip. Provided the job request and receipt for investigation and reimbursement by taxicode Email sent to help@taxicode.com with details "
"Service was as expected. Driver a little late due to traffic but he called and advised which was great. Excellent service"
"Arrived early, very friendly and helpful "
"Prompt and friendly driver. Very helpful with our bags."
"Our drive was amazing! He was dressed very professionally and was very kind and keep us up to date on his every move. I was so impressed that I gave him a large tip in pounds when he got us to our destination !"
"👍"
"Great ride to the airport. "
"HASSLE FREE SERVICE"
"All good and on time."
"Great driver and overall service. Thank you!"
"DRIVER WAS HELPFUL TO THE GUEST"
"Sharaz was incredible and very communicative! Very easy instructions and pick up!"
"A really excellent car (Mercedes) and highly professional & pleasant driver. Thank you."
"Very profesional. Heb had to wait and no a single complaint. Thanks"
"Our driver was lovely and brought us to the airport on time despite the closure of the freeway to the airport due to an accident."
"Driver did not turn up and could not be contacted by phone Please issue a credit"
"Very friendly Driver.All went as planned and we had a very nice conversation on the tour"
"Excellent service "
"We weren’t picked up at the airport so it did not apply."
"Very nice driver. "
"Excellent service and ride . Sharaz was wonderful !"
"Perfect experience"
"Good service would recommend "
"It was great."
"The driver did not turn up at all. I had to phone another company."
"Fabulous service and the driver was excellent "
"Good service thanks "
"Excellent, friendly driver. Will use again."
"Excellent service with Shiraz "
"Quick and efficient. "
"fantastic driver! really great!"
"Wonderful ride. Right in time and very professional. "
"Driver was on time and very very professional.He was friendly and helpful. "
"Very helpful and all went smoothly"
"Everything went well. I can duly recommend Taxicode for your journey to the airport. "
"Nothing went wrong, he was excellent and on time even though I gave the wrong phone number "
"Wonderful driver, affable and professional."
"Driver was courteous, friendly and helpful. car was clean and comfortable. driver arrived early and called to say that he'd arrived. 10/10"
"Kind and helpful driver who navigated old fishmarket close for us. Thank you!"
"Nothing at all. My journey was from my hotel to airport Driver polite and courteous No problems at all"
"Nice driver."
"Went to the airport, not from "
"Driver cancelled trip stating her needed to get to his next job in 10 minutes which made no sense as the drive scheduled was 40 minutes "
"Fantastic! Super nice and professional driver"
"The driver was perfect, couldn't have been any better "
"Excellent. We sent wrong address but driver was very accommodating. He was professional and friendly and overall it was a great experience."
"Very professional and friendly driver, we felt safe and well cared for"
"Our driver was courteous, prompt, and accommodating. I would definitely recommend their services. "
"Very professional"
"Had a great driver, very friendly and helpful. "
"Very good service thank you !"
"All fine, driver friendly and competent. We already thanked him "
"Our driver was punctual and messaged me to help me find him outside of Waverly Station. He was quick to help with our bags and was friendly and personable during the trip. The car was clean and very comfortable. A very pleasant experience."
"Professional. No complaints. "
"He was on time and very personable."
"Excellent driver! Excellent service and even better knowledge of the city of Edinburgh."
"Our driver was on time,the communication was excellent,he was polite ,smartly dressed,overall it was an excellent service."
"Extremely pleasant, kindly driver who was early and very courteous. I would definitely use the service again to book all my taxis"
"My driver was excellent and very helpful. Car was immaculate and very comfortable. He assisted with loading my luggage into the car. A very good experience "
"Excellent company. Reliable service. "
"All good. "
"Our driver was so friendly, kind, and courteous. He was very polite entertaining for our ride to the airport. Thank you so much! "
"My transfer was perfect. The driver arrived 15 minutes early, helped me with all my luggage, and was very pleasant. I personally tipped him. "
"Excellent"
"Driver was great, promptly in time and even patiently waited for me to finish up what I need to do as I was running late. "
"Driver arrived early and very helpful."
"Friendly "
"The driver was very pleasant, friendly, and helpful. He ensured we had a great time in his vehicle. Thank you to him!"
"The driver was excellent, and very friendly"
"Excellent service in every way "
"Very friendly driver. The van was a bit overwhelming with the smell of smoke. Otherwise a great trip"
"Very courteous professional driver."
"Excellent service. Thank you."
"Thanks for the ride"
"We had a lovely driver. Checked in with us and have very good advice on what places were good to go see."
"Very Nice informative driver. Nice car. Just perfect "
"I was supposed to take a train that got cancelled last minute. I tried calling the costumer service to check if i could cancel the ride or if they could come earlier as i had to take an earlier train, but got no answer. I have called and sendt an email later to see if i could get a refund but i keep getting told no one is available to help and my email goes unaswered. Do not book a ride with this company."
"I was supposed to take a train that got cancelled last minute. I tried calling the costumer service to check if i could cancel the ride or if they could come earlier as i had to take an earlier train, but got no answer. I have called and sendt an email later to see if i could get a refund but i keep getting told no one is available to help and my email goes unaswered. Do not book a ride with this company."
"Great experience. Driver early despite early collection. "
"Very good."
"Excellent service, friendly driver"
"It clearly stated on my reservation that the taxi would pick me up on Princes Street, but he was waiting for me on Market Street which is where the taxis usually are. The driver said that he didn’t have that information when I showed him my document. He was very apologetic. There is a disconnect somewhere in your organisation."
"They wanted to transport us in 2 12-seaters instead of 3 8-seaters, which would have been fine. Unfortunately, one vehicle had a defect, so the other had to drive twice and half the people had to wait 30 minutes longer."
"Sharaz was simply amazing. His kindness was so appreciated and my Mum and I truly am grateful for the above and beyond service he provided. Will recommend to anyone I know coming here as well. "
"Very polite and was very professional. Would book again."
"Excellent courteous service. Driver helped with the 8 suitcases we had. Was friendly and smiling. "
"Very good service"
"Very good overall. "
"Lovely driver and an amazing trip! Made sure we got back safe xx Left tip in person :)"
"Great experience! Driver was on-time and very pleasant! Highly recommended!"
"Excellent driver. Very pleased"
"On time and safe "
"Very helpful driver and comfortable ride thank you "
"I gave a cash tip."
"Professional driver, pleasant journey"
"good service, although you managed to confuse the booking changes following following our flights be changed."
"Excellent in all ways.o"
"Excellent Service."
"everything was great: the driver arrived earlier, sent a message beforehand, and was very polite and attentive. I will definitely use your services and recommend you to friends and acquaintances"
"Had a good trip from airport to hotel. The driver was friendly and courteous."
"great driver very professional and very helpful"
"Great service and driver "
"No comment"
"Flight was cancelled. Called the telephone number per your instructions. Left a voice mail as it was after hours. You billed me. I disputed the charge. THIS WAS IN REFERENCE TO MY BOOKING ON SEPTEMBER 9. MY DISPUTE WAS DENIED BASED ON YOUR REFERENCE TO THE TERMS AND CONDITIONS. YOUR WEBSITE IS INACCURATE. I CALLED. "
"Good experience"
"Very polite and a good driver"
"Nobody showed up and my brother had to get a normal taxi. I need a refund."
"Excellent service, excellent driver "
"Brilliant!"
"Very friendly driver, on time, felt secure! "
"Very courteous and polite driver who arrived early, and was extremely helpful. Would definitely recommend this service and would use again next time I'm travelling in the UK."
"Great"
"Sharaz is the best!"
"Fantastic driver Smooth ride "
"Our taxi driver was 35 mins late which menat my friend missed the last train to Dunbar and had to pay for another taxi service. The driver promised if he missed it he would take him to musselburgh because of the late service but left him stranded."
"Very friendly and helpful"
"Excellent communication and service. Ease of scheduling. Will use again!"
"Everything was perfect, very satisfied of the service."
"Excellent service - the driver was polite, respectful, caring lovely gentleman, car extremely clean and tidy. Wonderful service, thank you "
"The driver was very friendly and informative, and got our trip off to an excellent start. "
"Everything went great. "
"Efficient as always."
"Tourz was on time and extremely courteous and a careful driver. Thank you. I would leave a tip but I paid 57.00 and the same journey two nights previously from Edinburgh Airport was £38. "
"Very friendly, great service."
"The driver who picked me up was polite, punctual and very respectful. He was dressed immaculately. We had a lovely conversation on the way into the airport. I would highly recommend this company. Well done. Worth every penny."
"The driver was on time, very pleasant, and helpful. P.S. I gave him a cash tip."
"The driver was pleasant and very professional. We got a lovely meet and greet and a little guided tour on the way to the hotel. He even gave us recommendations for places to visit and try. I'd recommend our driver to anyone. He is a first class driver."
"A great experience, and the driver from Tourz was just a really kind and pleasant all-round guy."
"This was great. Easy to use and we received a wonderful driver who was lovely. Would use this service again."
"Driver was early, helpful, professional and kind. I gave a cash tip"
"Excellent service, the driver was very professional. "
"Very polite driver. On time and very professional. Asked where around Waverley we would like dropped off "
"Our driver was excellent. He was helpful and informative. A credit to his profession. Thank you"
"Very good"
"Excellent clean vehicle. Friendly driver. "
"Very good service. Good car. Changed pick up time with no problem. Tip direct to driver."
"It was such a relief to know I had reliable transportation to the airport to make my flight home. Wonderful experience."
"The driver was really nice and arrived promptly."
"Great service!"
"All good"
"Everything was fine! Highly recommended!"
"Driver was great. Journey was great. Just an opinion but I do feel that an S Class is pretty much at the top of the limo foodchain. "
"Perfect service"
"Good trip "
"A replacement car arrived which was fine. Thanks!"
"Arrivés à deux voitures savaient donc déjà auparavant qu’ils ne pouvaient pas tous nous prendre malgré le commentaire laissé lors de notre réservation. Chauffeur pas du tout compréhensif demandant un supplément de 45 livres pour emmener deux des six personnes qui ont donc dû partir seuls sous la pluie prendre le métro Arnaque !!!! "
"Arrivés à deux voitures savaient donc déjà auparavant qu’ils ne pouvaient pas tous nous prendre malgré le commentaire laissé lors de notre réservation. Chauffeur pas du tout compréhensif demandant un supplément de 45 livres pour emmener deux des six personnes qui ont donc dû partir seuls sous la pluie prendre le métro Arnaque !!!! "
"Lovely driver. Arrived on time and got us there quickly "
"easy to book, drivers on time and courteous"
"Friendly and knowledgeable "
"Friendly and knowledgeable "
"Excellent service, our driver was on time, rang us to keep us updated about his arrival as soon as our plane landed. Really nice man, chatted to us throughout the journey to the hotel. Arrived on time to take us back to the airport, very pleased with the service and will definitely use you again when we next visit Edinburgh."
"This was not applicable inside the terminal building, but our driver was very cheerful, respectful and articulate on both journeys. A tip was given on both journeys. "
"great"
"Great service! "
"It was a tricky pickup as it was in the middle of nowhere. Other than that a perfect journey and service"
"Very good, professional and courteous."
"."
"Very friendly driver who showed up precisely when and where he needed to. "
"Tom was great and couldn’t have had a better experience "
"Our driver, Mohammad, was wonderful. He was so friendly and professional. He was insightful and informative about things we asked along the trip to Edinburgh. The car was clean and it was a lovely ride. We gave him a tip personally. "
"Car in great condition. Diver was very attentive, cordial, and punctual. "
"Clean car. Very friendly and professional driver. Would highly recommend his for a ride next time"
"Excellent service!!!!"
"Excellent called me beforehand to confirm the pick up and was ahead of time in picking me up. Polite driver and a very clean car. Thoroughly recommended."
"Excellent service will definitely use all the time "
"Taxi did not turn up. Refund requested "
"Excellent punctual service"
"Fantastic service, absolutely brilliant, thank you for taking care of us :)"
"Great service "
"My mobile was not on roaming so did not receive message where to meet driver. Went to taxi rank was directed to pick up point. Then went back to terminal building met driver when returning to pick up point"
"He was fabulous!"
"Probably Scotland's best driver. Punctual, friendly and reliable! Communication and additional orders were also smooth."
"Driver was 20 mins early and then asked me to hurry because they were very busy. However, he was very helpful and patient and friendly through the remainder of the journey. "
"Very friendly driver"
"Driver was very polite and informative about the area. Plan to book out airport transfer in a few days. "
"Excellent service, on time, easy contact via sms, spotless very comfortable car, definitely will consider reusing if needed"
"Sharaz was fantastic. So helpful, kind, professional and organised."
"Fantastic driver great customer service could not ask for better xx absolutely lovely "
"Very helpful and friendly driver. "
"Shiraz was excellent. Thoroughly recommend him for any future trips you may have. Professional, safe, clean and courtesy. "
"Excellent service. Vehicle available as we left the terminal. Driver very courteous and helpful and car clean and comfortable. Driver tipped."
"Driver was on time and polite. Pleasant journey, would travel with them again."
"30 minutes late, expecting lwb s-class, received swb a8"
"The journey was excellent - 5 stars in every way. The driver was punctual and a very good driver. I would certainly recommend him. The car was also very comfortable. Very many thanks"
"The Best driver ever! This guy should be the boss! "
"Driver was driving too fast and crashed into a tree. He was not driving safely for the conditions and I believe he was putting passengers at risk."
"Superb service. Received a better car than requested and the driver was fantastic, polite, attentive. Would highly recommend and will use again"
"You didn’t showed up and I had to have a colleague of mine to drive me to the airport!!! "
"Great driver ! Thank you "
"Very pleasant and stress free service"
"Great driver, excellent service!"
"https://www.trustpilot.com/reviews/61410303215cfcced26604fd"
"Lovely driver and beautiful car!"
"Honestly very happy "
"Very friendly"
"Arrived early as requested and offered a better alround solution to my travel requirements, allowing me greater flexability. I will use him again next time in the Edinburgh area. Thank you."
"I had wait over an hour for my driver, more than 45 minutes past the original pick up time. This occurred even after he had messaged to say he was there and ready for pick up."
"The driver was late but sent text to let us know that was the case. OK with that. But still late. However, we paid for a chauffeur driver extra and did not receive anything like white glove treatment. There were no white gloves. No hat. Not even a blazer. The driver was wearing a brashly logo'd jacket and was forever tapping away or clutching his mobile phone. Hardly chauffeur material is it? I have tried to contact the driver via the number you provided for him - text and phone calls ignored. I'm not happy with the chauffeur experience that was a paid extra."
"This was a great experience, the driver was really nice! I will be booking the same driver again. "
"We were allocated a bigger vehicle as one of our party is disabled and her wheelchair was folded and put in boot . "
"Very efficient "
"Slightly slow in how quick or rude was confirmed, but once it was the driver, car and journey were great at a fair price. "
"Excellent"
"Totally satisfied."
"Great driver"
"The driver was in his bed on the time he was due, therefore I had to get another taxi company that showed in 10 minute."
"The driver was in his bed on the time he was due, therefore I had to get another taxi company that showed in 10 minute."
"Great service. Reliable"
"So kind and attend"
"Would suggest bottled water is available for this standard of travel and it's unfortunate that the driver has deemed it necessary to place a notice on the back of the front seats to alert customers not to place their feet against the seat in front - I've not seen that before in a private hire Best Ian"
"Excellent service"
"Excellent service "
"Driver phoned on time to say he would be minutes late..... much appreciated....charming driver with lots of pleasant chat..... would use service again when needed Driver tipped at destination "
"Excellent "
"Very good"
"The nicest of drivers, chatty, great sense of humour and genuinely a nice man. Woiildnt hesitate in recommending his services. Well done and thank you"
"Great driver. "
"Perfect journey! The driver was very Nice and friendly! I recommend "
"Perfect!"
"Bad traffic on return pick up delayed pick up 10 mins Tipped driver in person "
"All went well thanks although the route was a little convoluted"
"very good experience"
"The driver was really kind and friendly, I appreciate that."
"Very pleasant experience. The driver was on time and very friendly. Car was clean and comfortable."
"Pleasant and cool driver. Gave me a lot of insight about Scotland. Looking forward to use this service again sometime."
"The diver was very pleasant I am entirely satisfied"
"Driver never showed. I called the company has and they would not send another driver. This taxi was for my journey to the airport for an international flight. I almost missed my flight."
"The driver was friendly but 20 minutes too late and I needed to discover the airport for meeting him finally. This has never happened before to me when using a limo service. No nameplate, no meeting point communicated, just ridiculous. I do not see the advantage of using this kind of service. The driver mentioned that he was not able to find my flight number - maybe you should check if there is a problem with your data transfer between headquarters/driver. But if even so, there should have been ways to get the missing information from the headquarters, I think. Not again!"
"Driver slightly later than agreed time but apart from that cant fault the service"
"Our trip was safe and on time - what more to wish."
"Excellent service, thanks "
"Excelleny"
"Brilliant service"
"Everything went as smooth as I could hope for"
"Car was comfortably on time, arriving 10 minutes early. The driver was friendly and polite, the journey comfortable and speedy. Very good"
"First class experience from start to finish! I would highly recommend Tourz to any visitor to Edinburgh wanting a relaxing travel experience."
"Great service!"
" Perfect, with a smooth driving."
"Very professional driver , and very pleasant especially considering it was a long ride . Would definitely recommend this service "
"Perfect"
"—-"
"Driver was never notified about the booking. Caused major issues at the airport "
"I got a bit worried if My booking had been accepted, since I didn’t get The confirmation mail before 2:30 AM. But everything turnes out fine. Nice car, nice driver"
"Excellent service. Driver very friendly and efficient."
"Wrong vehicle, wrong time, not enough space, some how our fault. Rudest driver I’ve ever had. Wouldn’t recommend this service to anyone. Awful."
"We arrived earlier than booked so met outside which was absolutely fine. Very welcoming driver who was very knowledgable about several places worth visiting during our stay in Edinburgh. "
"The driver was very courteous and helpful. I would use them again."
"Driver kept us informed that he'd arrived & where to meet him. "
"We had a very good trip to Mallaig!"
"On time and very clean car . Driver was very good and friendly."
"Good prompt service"
"Brilliant driver, would definitely use again."
"Sharan was great. Very friendly and outgoing. Very helpful with all my questions. "
"A pleasant end to a very long journey. The driver was friendly, and the car was comfortable. The two bottles of mineral water were a nice touch (very welcome after a long flight). "
"Very pleasant "
"Excellent driver and very friendly."
"He was brilliant. Could not have been better "
"The driver was truly an amazing guy. He was polite and made us comfortable. A gem of a person to talk to and had an excellent know how of the city which is really important for first timers like us. "
"Despite the change in time at the last moment the driver came and was only late due to police checks. Very friendly when he knew about my trouble in hotel giving suggestions too. Very nice to work with."
"I asked around 9:45 for a car to the airport next day very early in the morning. I hat to pay it immediatly and paid 1,50 GB extra for SMS Service. In the Evening i still had no confirmation. I twice asked at the Helpline and finally get a confirmation at 22:40! The SMS Service for which i paid did never come. The driver was perfect, the reservation system as bad as it could have been. To organize a trip to the airport is very important, so it should be more reliable. And i don't want to pay extra for something i never get."
"Not the drivers fault ! He couldn’t have been nicer. The Highland Show at Ingleston wrecked everyone’s timings."
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