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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(1532)
"All good"
"I have been subscribed to a mailing list, please take me off immediately. Or else next time, I will not give a positive review."
"Amazing service from start to finish. "
"Great experience "
"Excellent Service, kept me advised at all times."
Testimonials 4.5/5 based on 1532 reviews
"All good"
"I have been subscribed to a mailing list, please take me off immediately. Or else next time, I will not give a positive review."
"Amazing service from start to finish. "
"Great experience "
"Excellent Service, kept me advised at all times."
"Wanted to call to inquire about booking as it was less than 24 hours before my journey and no driver had been allocated, but there was no answer on your phone line. Absolutely no complaints about the driver or the journey, but doubt I will be using you again due to the cost (you kept more than half of the cost of £47.50 for yourself with the driver only getting £22) , being unable to contact you, and your absolutely mad refund policy. Driver was tipped in cash as he turned up early and got me there in good time."
"Great service "
"Alan was fantastic on both our outward and inward journey. He was ready and waiting for us both times, we really appreciate it! Th text service was incredibly useful!"
"The driver was very pleasant and on time, and drove carefully and well in heavy traffic."
"Xx"
"No"
"The driver could not have been more courteous or the journey any better. "
"Chris was great made sure everything was ok"
"Driver was late and did not take us the full distance "
"I arranged this service for Norwegian Government officials and my client and asked/paid for a meet and greet which never happened. The passengers had to locate the vehicle themselves in the parking area outside the terminal using the number plate and the driver was sitting in the driver seat. The driver wasn't very helpful loading the minibus and was did not know the destination for the drop-off. My client also advised that there was also a clear language barrier which made the whole process more complicated and stressful than it needed to be. Subsequent booking where same driver was assigned was cancelled and no refund available in spite of the reason for cancellation being related to poor service on this pick-up. Would not use service again."
"Mario was fantastic. 5* He messaged me the night before confirming the time of pick up and was arrived bang on time. He was polite and I really have nothing bad to say! It was so nice to have him pick me up in the evening too, to see a friendly face after a long day. He messaged to let me know he was waiting and would come through to the terminal when I was ready. Once again, no faults! Got me home in no time at all. "
"It was just a lovely journey . Relaxed and comfortable. A lovely experience all in all "
"Great service"
"Great service"
"Very happy with the service. Getting a taxi to the airport at that time of the morning you have to be confident that the driver will be there on time. He was here early. Sorry for the delay in replying."
"First class service"
"Driver was excellent."
"Good friendly driver. Early and waited. Nice 7 series. Clean car. Smooth ride. "
"An excellent driver. Much appreciated."
"Driver was polite, friendly and helpful. Vehicle was clean and spacious. Got to my destination in good time. Fully recommend. "
"Fantastic"
"GREAT SERVICE AND GREAT COMMUNICATION"
"On time, professional. Driver gave helpful travel tips and good places to see and eat. "
"Great experience! "
"Excellent frindly and professional service."
"Driver was exactly on time, early even. Friendly and a smooth drive."
"Good experience."
"Our Driver was Very Nice and Helpful!!!"
"On time and professional!"
"On time and brilliant "
"I had a nice ride and a pleasant driver. I'm very pleased. "
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"This is the best Taxi service ever. Imran is always so professional and such a reassurance to know that he is waiting with a warm welcome and a smooth ride. Excellent value for money and my absolute go-to with two daughters studying in Scotland. "
"Excellent driver/service, thank you"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"Our driver was great. He was early and patient with us. Very safe driver! "
"All good."
"Great service fast and efficient!"
"Wonderful experience when we were in a bind. Booking the cab was easy and we received follow-up emails with our information. Our driver was super friendly and we appreciated him so much."
"Excellent service, very well presented driver & vehicle. I would have no hesitation in booking again or recommending!"
"Great "
"Was late but there was a wreck, so it wasn't his fault. Otherwise uneventful."
"Har too finde"
"Your site was supposed to find the cheapest but Capital Cars would have been £10 cheaper."
"You cancelled the trip while I was on the flight to Edinburgh. Not good. "
"EXCELLENT SERVICE. I recommende."
"Arrived early, helpful, thank you! "
"Punctual and helpful. Thank you. "
"We used this taxi service several times during our stay in Edinburgh. They were always early or on time. And communicated extremely well. We continued to use because of their excellent service. "
"Excellent driver !!! Exceeded my expectations and had a very safe and pleasant 3-hour drive to the airport. Thank You"
"Very courteous drivers for both trips"
"Great service, thank you."
"Roberto was wonderful, friendly, helpful and showed up a few minutes early which relieved any stress"
"Excellent. Timely, comfortable and professional. "
"Everything was very nice and on time. The driver waited us inside of the airport and was very very nice person."
"Amazing experience, will order again in the future!"
"all idccok"
"Driver arrived early and was friendly during the trip. "
"No complaints at all. Very good service "
"Enjoyable drive"
"-"
"Great experience!"
"Best driver ever!! I gave to driver directly a tip! Suddenly taxicode debit twice my ride! It would be great if Someone can check this, thanks a lot"
"Excellent service!"
"Driver did not arrive for our early morning booking. Had to get an Uber instead and nearly missed our flight. Support staff have not helped to refund me; very upset with this service "
"It was perfect. My driver was polite, caring and really helpful. "
"Excellent journey and driver"
"He comes 16:30 then 15:30. The arrivel at EDI was before 18:00 an he drives safely."
"He was brilliant. Friendly and helpful in loading up the car with our golf clubs. A good driver who made the drive to Edinburgh airport very comfortable given the traffic issues we encountered. I’d definitely ask for this driver again."
"Great service and much better than the tram"
"good service. thank you."
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Great ride!"
"Very efficient. "
"…"
"Great driver! Highly recommend :)"
"Very smooth and easy experience."
"I waited at the pick up zone for 15 minutes. There was no Volvo S80 and no call, no text. I received calls and texts from dispatch just fine starting 17 minutes after pick up time. I was running late and could not wait any longer so I took a conventional taxi (I explained that to dispatch). Can you please ensure I am not charged for this?"
"Very nice car and friendly driver!"
"Driver on time and attentive (called to let us know where he was parked, dropped right at venue door). Excellent service."
"Lovely driver and good service "
"Professional service"
"Driver polite & helped guide us to where we had to go when he dropped us off at the airport. "
"Excellent experience "
"In Edinburgh Airport the driver is forbidden to leave the car. "
"Perfect Service!"
"Perfect Service!"
"Roberto was fantastic. Knowledgeable & friendly. The car was extremely clean & the ride smooth. I’ll be requesting him for future bookings when we are visiting Edinburgh again."
"Roberto was very courteous and professional "
"My mother felt that she was treated lije Royalty. Please thank the driver."
"We were esrly and called Imran to see if he was available. He was I n deed and we went across to the pickup zone to meet him. Very delighted with the service and the upgrade of the vehicle was wonderful. Imran was really nice."
"Driver called passenger stupid for changing time "
"Lovely guy took good care of our visiting friend! We tipped in cash so we are all set there!"
"Your driver ROBERTO was on time and very helpful "
"Needed more information on where to meet driver. Had to call office to find driver."
"Relaxed trip"
"Excellent, it was all good. "
"Absolutely phenomenal experience! Our driver was incredibly flexible, helpful, friendly, professional, and genuine. We were overwhelmed and very appreciative! IMRAN KHAN was the best!!"
"Thank you for bringing my son to the airport. The driver was friendly, professional, polite, and personable. We are leaving an extra tip please extend our gratitude to him. Carol and Zac. "
"Wonderful experience. We gave our driver. Cash tip"
"Thank you for excellent service!"
"I booked 1 x 12 seater for the day so we could be mobile as needed. Instead I was given 2 x taxis who did not remain on site with us as agreed. They returned at an agreed time. I would like some form of refund as I was sighted on the vast email traffic which suggest the taxis were of a value of 280 maximum. please call me back, I also left a voicemail yesterday."
"Excellent!"
"Excellent "
"This was cancelled—-twice—-after a screw up. The car was supposed to be for yesterday. Not today. The confirmation said today even though I specifically said I needed the car “right now.” I got it cancelled, the driver was posted anyway and I had to remind your site that it was cancelled. I got a confirmation that it was cancelled. And now this!!! Wow. Get your act together. AND GIVE ME BACK MY MONEY!"
"."
"Driver was on time and courteous. "
"Feed back car arrived 20 min late, we had to rush to get our flight we asked and paid for a small people mover to handle our luggage and we got a town car instead which we squeezed everything in but was not what we paid for. the job looked like it was sorted last minute although we had booked it from 2 days beforehand "
"We didn’t get the vehicle I ordered BUT I got a phone call beforehand to explain that due to the amount of luggage they’d recommend a bigger vehicle that could be offered at the same price as the smaller luxury one I’d ordered. So I’m the end it was very good service."
"👍🏻"
"Lovely driver and very easy to use the website to book and the app to track the journey. Thank you for great service "
"Lovely driver "
"Strictly in time , efficiënt and competent and also very pleasant journey ! "
"Great service would recommend "
"Driver was prompt and friendly. "
"The driver does not appear "
"The driver does not appear "
"What a great driver! He was so nice and personable and made our trip to Rosslyn chapel even better than we hoped. 😁"
"Excellent, would recommend "
"Extremely overpriced "
"All ok"
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"good service"
"Grossly overpriced to drive 1 mile. "
"Great service"
"Not his fault…traffic due tograduations"
"Reliable service "
"I hired this to pick up my 4 American friends at Balbirnie House Hotel in Markinch, Fife to take them to Edinburgh Airport today for their flight to London. It proved extremely smooth process, was in time as stated and the Service was everything I could have wanted for them. I will most definitely use this Service again and recommend it to others. Thank You. "
"great experience, driver was even a bit early and let us know, great conversation on the journey, great driving"
"We had a great day with Imran. He gave us information about the city and the region and even did a brief stop at a roadside strawberry stand to try the local strawberries. We finished our day a little earlier than planned and he was able to pick us up a bit earlier. It was an excellent experience."
"Efficient service, good system. Gave driver tip on arrival."
"Hello! First of all the vehicle arrived 30 minutes late!!! Second of all we paid 200 pounds for a Mercedes van and not for a black cab and I would like a refund. "
"Excellent job and did a very good job."
"Our flight was delayed by 45mins & there was a problem with baggage conveyor belt at Edinburgh which caused a further delay of 45mins. However our driver Imran(?) was patiently waiting for us. The 20 min ride home in his Jaguar XF helped to distress us and he didn’t charge extra for the delay."
"Good experience "
"Friendly driver! Fast and efficient, great service!"
"Syad ali is a respected driver "
"Excellent service "
"perfect"
"Very pleased with our driver and service "
"I’ve always feared going to country weddings because the taxis are so unreliable but this company were perfect. Communicated well from the start and delivered as promised. Would recommend."
"Arif was an absolute legend! He went above and beyond helping us with our luggage "
"Traffic"
"The driver was amazing and I really appreciated the communication and contact."
"ghood"
"Excellent. On time and very curteous."
"Our driver was excellent!! He was most friendly, knowledgeable of the area and a very good driver. The vehicle and driver was more than expected"
"Promo pick up "
"Very helpful"
"Perfect experience"
"All good, friendly service."
"Excellent friendly and informative driver"
"It was awful. No comment "
"Driver was on time "
"Our driver was helpful, kind, and enjoyable! We already gave him a tip upon arrival to our destination. "
"Fantastic ride from Edinburgh to York! Our driver was friendly and The vehicle was very comfortable and clean! We would definitely book with GOJO Scotland again 👍👍‼️"
"Great service!"
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"No problems, met driver at outside pick up point as expected and good journey to destination. Driver very helpful with luggage etc."
"Great reliable service, would use again!"
"I didn't leave a tip through this app because we already gave him a $40 tip."
"Prompt service"
"Great driver."
"My driver was on time, helpful, friendly and very professional at 4 in the morning no less! Worth the price and the cash tip I left was well deserved"
"The driver was great and on time. The communication with the company contracting the driver was confusing. "
"Service was excellent. Easy to set up, driver was great, everything went as scheduled."
"Very good"
"Driver was a bit early which was really good. Informative, friendly, and helpful. Couldn’t ask for a better experience "
"Really kind and helpful driver."
"Thanks for the ride. Tip paid in cash."
"Great"
"Great service and very friendly!"
"Everything was Fine. Thank you."
"superb, i was very late due to a delayed flight but the taxi tracked my plane and was waiting for me when i arrived."
"Made our little trip to Stevenage easy and smooth!"
"Thank you for your help in rescheduling the journey."
"Perfect driver! Came early and was helpful"
"Driver was fantastic, had great conversations on the way there and back. Will recommend this service to all my friends if they travel to scotland"
"Everything was great, and he even gave me tips for driving since I'm an Ameican driving in the UK for the first time."
"Actually I got a better care than paid for, because the driver was going on to Dundee after Dollar. I enjoyed his company and conversation, the ride was very fine, and I was able to do some preparation for my appointment."
"Very timely and kind. Thank you very much."
"Never saw a driver inside or outside the airport. The driver claims he was on time, but I was not able to reach him by phone. Took us about 15 min to go through security and collect our luggage, when we were done there was no driver outside, while there were other taxi drivers waiting for passengers. Had to take another taxi, and never got refunded."
"Excellent experience. Driver communicated well in advance to let me know exactly where to meet and when she would be arriving. Very friendly. "
"Great service, on time and very efficient. We had to change drop off point and they were more than happy to accommodate "
"Driver was courteous, on time and delivered us in a timely fashion."
"Great experience"
"Nice driver, good service. "
"They didn't ask for my flight number had I known I would have gave it to them but they never texted me back to let me know. A reminder would have been nice. 70 lb wasted "
"Thank you for perfect and flawless wedding guest Transport"
"The service was very good as said by the customers. Vehicle was clean and driver was on time"
"Our driver never showed!!!!! "
"We experienced your services with 6 journeys during our stay in Edinburgh and we really appreciated the cars and the drivers ! We would highly recommend your company and will certainly use it again for future trips to Scotland !"
"Our driver did not show. We attempted to call the office and got a voicemail and then sent an email. We waited 20 minutes and gave up and got an Uber. After I got in the Uber, I saw an email response saying that our driver was looking for us at the terminal. That was 9:27 and our pickup was scheduled for 9:00. I assume I will be charged still."
"Driver was 5 minutes early, very friendly, speedy ride, no problems! Thank you!"
"Driver was pleasant and efficient. "
"Driver on the way out never turned up and we had to last minute get another 2 cars sent which was stressful. Way back, driver was a bit rude and only had 7 seats vs the 8. Luckily we had a drop out otherwise we would have had a massive issue"
"Driver was on time and very friendly. We had an early flight so were grateful to be able to book a car in advance."
"Good experience"
"On-time, helpful, and professional. Quick and easy. "
"I have already sent an e mail to give my feedback. The outbound journey was very good on time and pleasant. The return journey was a disaster, the driver could not get to us and resulted in my young daughter and I having to find an alternative way home and walking around Edinburgh after midnight. I emailed on the Sunday after our booked journey and still await even an acknowledgment let alone the refund for a unreceived journey. Very disappointing and I am not inclined to use your service again"
"Good experience "
"Super service."
"Service was on time and as expected"
"Overall amazing service - there on time and with good knowledge and very good service!! "
"Great service. "
"Driver experience was good Office needs to be a little more flexible in interpreting the initial contract But overall would use in the future "
"The diver did not show up at the designated pickup location. In fact, by his own admission, he was 1 block away. We were forced to find alternative means to get to the airport."
"Excellent 👌🏽 "
"Excellent service and right on time for my early flight. "
"Driver and car were fantastic. "
"Driver was great"
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Good expérience "
"Driver tracked my flight and kept in touch with me and arrived on time just before my airport exit "
"Our driver was professional courteous and knowledgeable. We really enjoyed our ride. Thanks."
"Great service"
"Zaed did a great job of getting to and from our destination. His car was very clean and comfortable. Excellent service!"
"Amazing friendly driver! Really good service and very accommodating and would use it again!!!!"
"I ordered and paid for a meet & greet service and this was not provided as the driver was not inside the airport. his is the 2nd time this has happened.Also the vehicle provided was not equivalent to what we were told the vehicle would be not even as like. I will not be booking a car via your company again, unfortunately. A f=refund should be given on this occassion. Chris Galloway"
"Easy and reassuring journey to the airport so early in the morning after the stress of a cancelled flight the night before. Driver was prompt and careful, helped with luggage. "
"Vehicle was fine and driver was on time. Was told the waiting charge was £5 per 15 minutes with the first half an hour free as per confirmation e-mail. The driver arrived and said it was £10 per 10 mins with no free waiting period. Ended up paying £20 just over 15 mins of waiting."
"Everything went amazingly and the drivers were amazing"
"Thank you! "
"Great "
"Driver was very good and on time "
"Wonderful experience! Car was very comfortable and driver took us the scenic route so we could see the country one last time before flying home."
"excellent service"
"The driver was on time, drove safely, and delivered us to our destination. The only comment I have is about the cost of 29 pounds to drive 2 miles. Regarding if we'd like to leave a tip, we provided one to the driver in cash."
"Our driver arrived promptly 15 minutes early and took us to the airport without incident. He was a very courteous and pleasant young man and we enjoyed our ride."
"Really nice driver! Everything went smooth."
"Great Service, will be using again. Highly recommend."
"Very good "
"Nothing went wrong. "
"Such a lovely man, a keeper!"
"Very good service"
"Thank you for your great service "
"Trip arrangement was quite easy and the driver arrived with perfect timing. "
"Top driver "
"Afir Mohammed was friendly, Professional, kind and fun. We could not ask for a better driver. "
"On time"
"Very nice driver, very pleasant journey"
"Overall good. I think it was trafficking was the reason for the delay not him. "
"Abu was on time, friendly and a nice guy to talk to during the journey. No negative points at all."
"The driver Washington a very good guy Vero kindly and spoke with us also if my englush Was not too good."
"Everything was so smooth. On time, communicated where he was parked, easy journey. Couldn't have been better. Thank you. "
"The driver was very helpful and communicated very well."
"Excellent service. Driver was very efficient and had a warm friendly demeanour."
"Very good experience. Friendly excellent driver"
"Arrived on time, with timely updates and live tracking. So much better than Uber!"
"Good service. "
"Great service"
"Great service, easy to book. Driver arrived exactly on time and was very polite and professional."
"Kevin was a fantastic driver! Super friendly "
"Equivalent"
"All great!"
"Tip Top 👍💪😎"
"Grossly overpriced for nothing better than any other taxi. Small car sent. Driver 25 minutes late"
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"10/10"
"As expected!"
"Muhammed provides a great service "
"We have ordered a car with child seat which was not provided. The driver did not know about this requirement as it was not communicated to him by the company. It is really frustrating as we paid the extra price for this specific service advertised on the company’s website. We order a car to and from the airport and there was no child seat provided in either journey which is really disappointing."
"Driver on time. A friendly driver who helped us with our luggage. "
"It was a great ride, Gary did very well!"
"Excellent service, thank you very much!"
"Good service"
"-"
"Service fine but feel ripped off as Uber back in reverse only £18 "
"Excellent service thanks."
"Awesome. Upgraded. Driver very pleasant. "
"Imran was so friendly and kind, he made the journey very easy. Thank you."
"Arrived early, got us to the airport in time, helped with baggage, was courteous and polite."
"I've used this service several times, and the drivers and overall service is always excellent."
"We went to the wrong place in the terminal. It was not the drivers fault. The service provided was very good. "
"Driver was prompt and drove smoothly. He had instructions for the airport but easily adapted when he found the directions were different. Great service."
"Driver and car were excellent "
"Saieed was excellent - we tipped on the night "
"We are elderly and have impaired eyesight so the distance to travel to the new pick up point was a struggle. The driver Mariusz was excellent however. . We would need to know in future if that pick up distance is still operative. Prefer to book by phone! "
"Nothing! Delighted to get an upgraded vehicle."
"This was the first time I used Taxicode and was very impressed. It's always a bit of a nervous time getting a taxi for an early flight but my driver was prompt and so helpful (I gave him a cash tip so not leaving a tip here is not an indicator of the service!) "
"Kedves és udvarias sofőrrel találkoztam. A következő alkalommal is őket választom."
"Great"
"Excellent "
"Excellent service - destined to get even better when the Rolls Royce arrives! Highly recommended"
"It was a Toyota with less comfort than a Passat. The driver was unable to provide me a receipt - and on your website there's no option to print a receipt"
"All was great. Already paid tip directly to driver. "
"Great communication and on time service. Takes the worry out of getting around."
"gave him cash as a tip"
"Driver was super.Would highly recommend him."
"Amazing experience, will book again next time."
"Imran was amazing . Couldn't more highly recommend "
"Very good service"
"Great Service"
"The driver was courteous and helpful. "
"I booked the taxi on behalf of my daughter to take her to the airport She waited 15 minutes for the taxi and tried calling all the numbers provided, including the drivers mobile. No response In the end she was forced to make alternative arrangements I phoned this morning and was told to make a complaint so that credit could be made to my account"
"Very professional service. "
"Great service ! Highly recommended !"
"Easy going and good conversation on the ride from the driver. Upgrade to a BMW 5was s nice touch."
"Imhan was lovely. He arrived before the time, was helpful and very pleasant. "
"Excellent Service although quite expensive "
"Thanks a lot Dony. "
"Very efficient service. A friendly and helpful driver"
"Zahed & Imran both provided a 5* service for which they both received a well deserved tip"
"Excellent Pleasant driver, on time and comfortable car."
"Held up in roadworks "
"Great service."
"On arrival driver left us a block away and not in front of the hotel. He left us in St. David Street and we had to walk with our luggage and hand luggage Departure driver came in front of the hotel as booked. We tipped both drivers on spot."
"Positive"
"All good!"
"Great experience "
"Everything went smoothly and our driver was great."
"Punctual, Friendly and helpful!"
"OK"
"Everything was good."
"No issues "
"Great"
"Very professional and reliable service."
"Your company takes way too much from the trip! The original fee should be around 50 pounds. However, we were charged for more than 80 pounds! "
"I booked days in advance and yet was only told you had no car seats available 14 minutes before pickup, despite the driver showing me messages where he'd warned you he had no car seats yesterday and you told him it was fine. My booking should never have been confirmed if you weren't sure you would have the seats available, or at the very least you should have warned me yesterday so I could make other arrangements "
"Excellent. Very polite and courteous driver. On time, clean car and helped with the luggage. Telephoned to announce time of arrival."
"Absolutely excellent service. Driver was on time, car was super. I would definitely use again. Thank you. "
"The driver was an awesome guy ! Very professional, on time and a good driver ! "
"Super friendly and on time."
"Na"
"Fantastic service!"
"Very happy with the journey. Driver was slightly late because of unexpected traffic, but I had booked with plenty of time to spare, so no worries there. He was very communicative about where he was, and how many minutes he would be. Drive was safe and pleasant."
"The driver was very friendly and very helpful to my family, would highly recommend them."
"Good Driver"
"The driver was punctual. Very friendly and accommodating - on both trips "
"The car was not clean on arrival. It had crisps on the seat. The car broke down during the travel up to Edinburgh and we had to wait in the cold by the side of the road for more than 30 minutes. The driver did not tell us what was wrong, a friend of his eventually drove to us and put gas in the car. It is inacceptable to break down because you forgot to put gas in the car before driving people up to Edinburgh. Although the driver was very apolegetic the next day, we feel it is important this is signalled to the company. After the issue on the Tuesday I tried desperatly to get in contact with Gojo and did not get any answer, I tried calling, messaging, sending an email, sending a message through instagram. It is extremely unprofessional of them, what if something even more serious had happened, nobody would be available to help sort things out. Service is terribly bad and I would not recommend the company to anyone. "
"Nothing wrong, met outside at drop off point, no issues"
"He was very nice. The other driver never showed but he made sure we were okay before leaving. "
"Everything was great and as it should be! Thank you! Already left a tip. The original charges obviously included the tips! (As your site states when you pay)"
"Very friendly driver and excellent service - thank you! "
"Car was waiting for us, on time and in place. Car condition was excellent. THE driver was excellent. Paid a cash tip"
"Driver was on time and text to let me know he was there which was nice. "
"Perfect"
"Great service!"
"Our taxi never showed up, seems to have been a misunderstanding and 2 streets with the same name but taxicode have not contacted me or offered to issue a refund of any kind, 8 ladies left walking to the tram at 5.15am in the morn but our money was paid to taxicode!! Would not recommend them to anyone"
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Total rip off to charge £23 booking fee ! Leave a tip??? Never "
"It was great"
"Nice service"
"Everything Was First Class!"
"Excellent service"
"NA"
"Very friendly and safe driver"
"Great driver, friendly and chatty on trip back to the airport. Perfect end to the holiday "
"Competent, careful drivers. (I already gave the drivers a tip in cash. I wished to reward good service.) Thank you."
"Friendly and efficient driver"
"Friendly and perfect driver"
"Great service "
"Very clear instructions provided the day before Easy to locate pick up point "
"Pickup was booked for 4am to take me to the airport. No show at 4am - rang both the driver and the taxi office and no response. Finally got a response at 0410 - the driver had fallen asleep! He got to me at 0422."
"Imran was amazing - so polite and very caring to me and my elderly mother - the car was fantastic - felt so safe and cared for. Thank you. We gave him a tip in cash."
"All perfect"
"N/A"
"Paul was helpful, safe, and a reliable fix to our cancelled train! He got us to our destination with a smile."
"I was asked to contact the driver when I got to baggage which I did. Once we got to the pick up point I texted him but he was not there and was going to be 15 more minutes which was frustrating because I booked ahead of time; The driver was very good about giving instructions on when to call him and where to meet him and I did appreciate that I just wished he was on time"
"Friendly driver who arrived early even with a 5am pick up! I would use these guys again."
"Ongeveer already 20 pound tip to the driver "
"Driver came on time. Great communication when giving you updates about your trip. "
"Great service and all worked really well"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"Really good experience, would use you again"
"good service"
"Overall, pretty good and will use you again. Only issue was to do with a need to increase passenger numbers slightly from 6 to 8 and an email not being responded to. I had booked and paid for an 8 seater minibus but the booking sent to Gojo was for a 6 seater vehicle based on the original estimate of 6 passengers which I had requested to increase to 8. Fortunately I picked that up from Gojo’s emails and a very helpful lady there helped me sort it all out otherwise it could have caused a lot of problems. "
"..."
"Donald did a great job, punctual, professional, respectful and welcoming. Thank you from John MacKenzie. I will definitely recommend Taxicode."
"Was great being able to communicate with the driver via what’s app as our flight was delayed multiple times. Thankfully this wasn’t an issue with the driver he was extremely polite. When we finally arrived he was there to collect us. Prompt, friendly and helpful :) "
"But my driver Talla was a lovely gentleman and explained his lateness which was acceptable. "
"Absolutely excellent. Great timekeeping. Really helpful and courteous drivers. All worked brilliantly. "
"I actually booked for 7 people but due to complications with our arrangements, I needed space for an 8th person. Mudassar was happy to help with this, which was much appreciated. I handed tip."
"Excellent driver "
"Great service. Driver already tipped."
"My son said that the taxi driver was delightful and he had a very pleasant journey back to school. "
"we arrived first so met in the car park. driver called me with updates."
"Communication was great — really appreciated the regular updates on the driver’s whereabouts. Service was excellent as well — driver was early, helped with the bags, and friendly. Also liked that there was an option for card payment despite the website saying cash. Only one glitch — website wouldn’t allow my credit card to go through when booking the taxi, and I wasn’t told that I could pay by card in the car. Might be an issue if the person didn’t have enough cash with them and worried about payment. "
"Most important: we were in time at the AirPort "
"Great service. Driver was very professional. "
"Excellent "
"You are the worst taxi company ever, Not waiting for late flight, ignoring my calls and emails and pretending that everthing is great, Npt even accepting bad rewiew. Realy pathetic :("
"Overall, a good journey"
"Driver did not show up. Awful experience, would not recommend. "
"Great Service!"
"."
"Very impressive service and the car was fantastic. My son left his earphones in the car and the driver very kindly contacted us to let us know. We are very grateful. Thank you "
"Driver punctual and very polite and helpful. Friendly too. Actual service was excellent but booking tricky because of 12 hour clock to select pick up time. Then having to phone back to confirm correct details a bit of a pain. It’s an expensive service but now I have used it feel confident I could trust in future. "
"Driver very polite and helpful. "
"Excellent service, communication very good no issues at all."
"Good experience overall , was a bit pricey though"
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minutes from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minute from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The car was on time and clean. Our driver was excellent."
"didnt show"
"didnt show"
"Good"
"Very professional. Early. "
"Very nice driver. Very smooth journey"
"Great service. "
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Great "
"Lovely merc car and bang on time"
"Everything was perfect, including getting us to the correct door for our particular car rental!"
" …."
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"We did not receive meet & greet service at all. We had on-time service. Imran Khan was our driver on Oct. 13 and Kashif Hassan on Oct. 15 - both drivers were polite, communicative, and helpful. In total, we paid Taxicode £88 and GOJO charged £56.43 total (£26.43 on Oct. 13 and £30 on Oct. 15). Will I receive a refund of the £31.57? Finally, £17 of vouchers aren't helpful for me. Please, donate them to charity. "
"When we arrived at Edinburgh airport there was no car available. We waited for 45 minutes, my wife and I were in wheelchairs with 2 airport employees assisting us. After 45 minutees, at their suggestion we took another taxi to Stirling. I am most upset about the no show of our promised driver. I would expect you to refund half of the amount paid in advance, to cover the cost incurred by your no shw taxi. We did try to contact your office without success, the same problem has occured this morning when I wanted to rite this email. Daavid Mahon."
"Great experience! Will recommend!"
"Driver arrived early and I received text updates when the driver was due to arrive. Very good service"
"Lovely person, great experience! "
"excellent --"
"Excellent service and will use again "
"Great service, friendly and helpful driver - tipped driver on arrival"
"Driver was 50 mins late blaming traffic in Edinburgh due to accident. Whilst that was a disappointing start to the experience the company allocated was apologetic and professional about it and the driver himself was very professional, courteous and safe. "
"No further comment. All done as arranged. 👍for the driver"
"The driver was early and very accommodating! "
"Will use again"
" Very good "
"I had to change the collection point due to my original train cancellation. I did not change the time however. Same time slightly different collection point less than a mile away. I called you and you gave me the drivers number. I called them and they told me they would call me back after speaking with Taxicode. They didn’t and then both or my trips were cancelled without anyone speaking to me which was not helpful "
"Nothing went wrong and the driver was completely responsible for communicating with me about the lateness -- the roads were flooded and he had to find an alternative route but he did and and we made excellent time back! I tipped him for his excellent service directly"
"The drivers were both early for arrival and very accommodating. Thank you! "
"The vehicle provided seated the 6 people we had to transfer. Only disappointment was that we left a low financial value item in the Taxi and although we tried a phone call and text to the number mobile number used during the night asking if he could leave it somewhere where we could recover it. We had nor response."
"driver was very polite, and a very good driver"
"Drivers were on time, helpful and good drivers."
"It was a very pleasant journey "
"Driver used his phone a bit much while driving, but all else was good."
"Driver tracked my flight and came accordingly on time "
"Amazing and comfortably - very friendly driver. Would book again "
"Excellent service. Punctual and very cordial."
"Very friendly driver! Great communication before landing. Thanks a lot, will book again"
"Terrible working with Taxicode. They were non-responsive to emails and wouldn't answer the phone when called. Reserved and paid for a Mercedes E class and got an old dirty small Toyota Prius. Gojo did a great job in actually sending me a car so we could make our flight. Gojo followed up noting in the reservation that we deserved a refund. No response from Taxicode after multiple attempts. Would happily work with Gojo directly but will never ever work with Taxicode again. "
"Because of the usual hold up on arrival at edinburgh airport we were held up a bit. our case was the very last on to make the baggage belt but the driver continued to phon to track our progress. ons w were at the pick up point I telephoned him to pick us up. we had a very smooth ride to Dunfermline. Gave tip at end of journey."
"Easy to book and good tracking system to be reassured about the driver's arrival. The driver was friendly and very helpful. Would certainly use again."
"Driver called and told me to meet him outside."
"Nothing was wrong with the vehicle, the driver was punctual and very polite. Extremely happy with the service provided. Thank you "
"Really nice, friendly driver will definitely keep an eye out if Im ever back in Scotland!"
"Met at the pick up point, which the driver directed us too by phone."
"Driver was amazing, 1sr time in Scotland "
"Very quick and convenient ! "
"Pricey but perfect otherwise "
"Driver was early and professional"
"Our driver going to our destination was fine and friendly, as well as on time. We did not receive any notice regarding our driver for our return before we left. As of 1015 that evening, email showed no messages regarding return pick up. Sent email to GOJO support, but never heard back. Apparently, our return driver was waiting for us at a spot at our location that was not illuminated, unlike all other ride services that picked up at our destination After a phone call and waiting to be picked up after the time set, we finally had our scheduled return ride. In short, communication was lacking. Suggest that instead of using email, GOJO use text messaging which is more reliable and faster. Also when confirming, confirm ALL parts of trip at one time. Please don't worry about vouchers.we will not be using your service again."
"driver on time, friendly"
"My driver was precisely on time, and very nice, it was a very pleasant journey "
"it was a Passat on the way down but not back. Wasn't a big issue but not what I paid a premium for. Also, the cancellation the night before wasn't great. Both driver's were excellent. I passed on a tip on Saturday night. "
"Excellent service "
"Everything was perfect, the driver was very nice. "
"Easy to use service. We needed to travel from Glasgow to Edinburgh and booked via the website. Driver was very friendly and courteous. "
"Driver was professional, kind and early. Would definitely recommend the service."
"Trip was moved from driver to driver multiple times leading up to the pickup time. At pickup time I recieved a notice that a driver would be sent in the next ten minutes. I was then assigned a driver shortly after but they were headed to the wrong place. During my phone call with them I was informed the trip had been cancelled and moved to a new driver again."
"It was fine. But a different number plate on the car that arrived than I was told would turn up in the confirmation message. Also, the price was almost double what I would usually pay to and from the airport (I am a frequent business traveller), even a black cab, so, for this price I expected three things: prompt arrival efficient journey, both of which I got, but the vehicle itself was a let down. A more comfortable more luxurious car is what I expected, at the price I paid. "
" Very good"
"Excellent driver and good conversation."
"The driver cancelled on me, even though he could clearly see that my train was delayed so me being late couldn’t be helped. The train didn’t get in until after 10pm so I couldn’t call your office to rearrange. Now I’m down over £100 with no taxi, or means to get to my location. I am not happy with this service at all. Your driver should have know my train had not reached the station yet, as we had been speaking on the phone. Then he decided to just cancel. I want a refund immediately "
"Excellent driver!"
"A little late due to traffic but nothing of any concern. very pleasant druiver"
"The cab driver was at the wrong address 1 tay street is at the Dundee terrasse, Polwarth. I gave the company the correct postal code. Because he was early he was able to find me and was helpful with my bags at the Waverley station. Please make sure your drivers have the correct address."
"Wonderful driver, good conversation and great trip. I already left a tip thanks."
"Everything was excellent!"
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"It was a great experience. thank you"
"Kevin was great - personable and professional - I felt very comfortable and safe, especially as a solo female traveller arriving to a new place in the later evening. Thanks again Kevin! Cheers, Tara"
"Driver was excellent with communication with eta. Really engaging and friendly. Car was immaculate. Recommend "
"Amazing"
"The driver was very diligent. I already left a tip with him"
"Excellent"
"Worked well thank you."
"Our driver was excellent. He was on time and made the airport trip enjoyable despite the early morning hour. At the airport he helped locate a trolley for our luggage. I hope to use this driver on future trips to Edinburgh. "
"Driver was great. Made the trio seem short and was polite, friendly, and also professional. "
"Everything was perfect "
"Excellent service"
"I have a formal complaint to make about my experience. I paid £100 for a Jaguar XF with the following as the description - Executive vehicles will get you to your destination with added class and comfort. Your driver will be dressed smart, your vehicle will have a leather interior and air-con guaranteed. I did not ride in the car so I cannot comment to much on the experience or what the car was like on the inside. What I do know have a problem with however was the car that was booked and the driver appearance. I made the booking on 13/09/2022, the reservation was given to GOJO, I got a car confirmation on 14/09 for an old Aldi A6 (not a Jaguar) and a £64 fare (I paid £100) So I respectably went back to the company on 14/09 and asked to see if there was maybe a chance of some money back or at least a better car. I did not hear anything! On 19/09 @ 17.50 I receive a new reservation from the same company this time the car was slightly better, a White Mercedez E class. I thought ok great they did read my email and have booked me something slightly better, please note however the fair was still only £66 (I paid £100). At this point I didn't really have time to go back to them because the ride was just the following evening. On 20/09 at 06.59 I received a text from the driver of the Merc, so I was happy I knew I could continue with my day, which by the way was the wedding day of my sister (this taxi was for them at the end of day to airport). However this was not the case... at 12.36 (thankfully I looked at my phone) i got a text from the driver of the original reservation saying he would be there at the scheduled time.... great now I have 2 drivers coming!! I went straight back to him and told i had already received a text from his colleague and to make sure 2 drivers did not turn up.... there was no response for 3 hours. I spent time worrying during this time when I should have been enjoying the day. Finally I got a text @ 16.59 from the first reservation driver (the one I complained about to say he was coming and was on his way (the reservation was for 17.45). There was nothing I could do but I was not happy, i just hoped that it was a decent looking car that turned up. Oh and by the way I then started to receive cancelation emails from gojo, sorry to hear you cancelled your reservation, I hadn't!!! Anyway the next hour was a busy time of saying goodbye etc... the car turned up, a old 2017 Aldi silver clear windows and a driver with Jeans and Hoodie on (I booked a driver that would be dressed smart!) To be fair to the driver I didn't say anything to him as I am sure it was not his problem, these people are never told anything. Thankfully my sister and her Husband were not bothered but i wanted a nice send off and I had an awful experience from start to finish! "
"Perfect very friendly "
"Excellent service! Tip given "
"The driver was driving very aggressively along the A1 and ended up tailgating a number of drivers (who were doing the speed limit). However, the driver himself was very pleasant and nice and punctual. "
"I arrived in the Arrivals Hall on-time but my driver wasn't there. I phoned and she didn't answer at first (but did when I phoned a second time. I phoned the 0333 number on the emails I received, but a message said no operatirs available. I eventually spike to the driver who was really nice who told me should would be late and I had to meet her in the pick up zone in the multi storey car park. I then received a text and could then track her progress. The driver was, as I mentioned, very nice and apologetic for not being there on time and got me to my destination very efficiently and was more than happy with her. I am returning to the airport on Thursday and I may well be making the same journey back to Edinburgh in October. If I do, it would be useful to have an office number I can phone if there is a problem."
"Very helpful driver"
"Talla was amazing. Prompt, polite and courteous. Took care of all our needs. I will recommend your company to family and friends who travel."
"Thanks"
"He went to the wrong premier inn. He was then rude when he did pick us up, trying to explain how it was all our fault? Despite the app showing me the route he should be taking to get to us at the correct location.. Not only was he late, he also drove quite erratically- our cases were being thrown from side to side in the back. Once we were dropped off, we paid cash. £2.50 over what we should’ve paid due to not having change. He was then expecting more money, and shook his head at us when given the money. Our receipt did not indicate that we should’ve given more, and did not detail the fact we did infact pay more than owed anyway. This was our first time travelling in Edinburgh for an early morning flight, and we will NOT be using this company again. "
"perfect driving and communicating with the driver"
"Good service. Driver was polite, on time and we had zero troubles. "
"Excellent service"
"I am really satisfied, everything was perfect"
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"Called to tell that he was downstairs waiting. Apprrciated that."
"Everything OK"
"The driver ended up waiting nearly two hours for me as my flight was so delayed. I really appreciated his conscientiousness; it was 2 in the morning when I got out of the terminal and had he not been there I would be left stranded. I gave him a £20 tip! "
"Patient "
"Confusion over where to meet. "
"Did not get the 16 seater as requested. 2 smaller taxis turned up and was assured a further one was coming. I then received 3 emails saying I cancelled the bookings and had to phone a local taxi company. I will be emailing to request a refund. "
"Driver is as good and on time"
"Imran Khan was lovely and professional. He made it to us a bit earlier to ensure he had the right address. Really satisfied with the experience!"
"Excellent service"
"Our driver, JAROSLAW DYBOWSKI was prompt, courteous and a great help. Very happy with his service! Thank you."
"Great driver!"
"Great experience. The driver was earlier than expected but I was notified of this. The driver was very pleasant. I am not leaving a tip not because the driver did not deserve one but because of the distance that I needed to travel and the cost of the journey."
"excellent"
"Excellent service"
"Perfect service, no complaints! "
"Reliable service."
"👍🏻"
"Great service, very friendly."
"It was a lovely journey from Edinburgh to St. Andrews. We were dropping our daughter off to Uni and the driver was very kind, polite and helped us feel more excited about the adventure she was about to embark on. "
"All in all nice journey with good and friendly driver"
"Very good service"
"Great driver!"
"The driver asked me to pay for the drive whether I had already paid. That's genuinely unfortunate since, by the end, I felt like I paid the taxi twice... which was very expensive!"
"Excellent service"
"Excellent in evey way"
"Very good service."
"The driver arrived early but reassured me that I should take my time and not feel pressured to come out before the agreed time. Great communication, very happy. The car was great, the driver was completely professional and very attentive, kind, friendly - absolutely wonderful. We arrived at my destination in plenty of time. In general, this was such an easy, stress-free, enjoyable journey. My only issue is that I paid £160 to Taxicode, and when the GoGo email came through, it showed that only £115 was going to the driver. What does Taxicode do to deserve nearly a third of my money? Why does the driver - who has to drive dangerous roads, and will be under pressure all the time - get so little? Something's wrong here. Pay the workers."
"Excellent service"
"Donnie was fantastic. On time and communicated in advance. Drive was easy and everything went smoothly. I only saw 6 seats so not sure we were in the 8 person van but it was fine because we only had 5 people. Would definitely recommend to others. "
"excellent service and friendly driver"
"Very good service. We did give the driver a tip"
"Booking was easy and our driver was so helpful and professional! Our trip to the airport was such a pleasant and hassle-free way to begin a long journey home to the US."
"We got to the pick up zone at 2340 We bookies the taxi at 2230 He wasn’t there. Met him past 2350 Thank you"
"We got to the pick up zone at 2340 We bookies the taxi at 2230 He wasn’t there. Met him past 2350 Thank you"
"We were in contact with the driver just before our departure and so we were sure everything was alright"
"Very goode"
"Very kind driver. Will recommend "
"Great driver. Great car."
"Great"
"The communication we were getting by sms stated the driver was at the airport at some road, we are visitors we didn’t know the roads and to expect a visitor to go to an unknown place is not cool. We waited at the airport pick up point for long and we started panicking. My husband had to leave me and go buy a local SIM card to make calls, this is how we then managed to talk to the driver. He then drove to the pick up point to pick us up. Please note, the number we gave you when we did the booking is correct. It is an international number. Your messages were coming through but we could not respond to them as we did not have that service. If there are any learning points from our rather unfortunate experience, I would say they are: 1. From 20 minutes from the time of landing, driver to keep checking at the pick up point. 2. The app will not work for everyone. As some roaming facilities do not allow that Despite the late pick up, I would say we liked our driver. He was courteous and highly professional:"
"Excellent "
"Everything went fine"
"Wonderful ride thank you!"
"good"
"Very friendly driver, good driving . Gave him a tip! "
"Driver was early"
"Great!"
"The driver we were assigned was fantastic. She was on time, super patient and really lovely. I had assumed that the car wouldn’t have “private hire taxi” branding on it since it was not disclosed- not a huge deal but it would’ve been nice to know beforehand and more the website’s duty to provide this info. "
"Lot of traffic near the airport. However the driver was very kind and available to us"
"really great"
"Efficient service and lovely driver. Thank you"
"Our driver was early, kind, helped us with our bags and very knowledgeable about airport. We handed him a tip when we left. We were grateful to be able to schedule it. "
"Na"
"Highly recommend this Shuttle service "
"Nothing went wrong - the driver was very professional and dropped me off in great time. Thank you!"
"Everything worked well. "
"It was all good once we realized there is a pick up area! "
"Very helpful with the baggage. And polite. "
"Driver did an excellent job on the trip"
"Brilliant service."
"Excellent "
"Boot already full of luggage, messy car"
"Our driver Marcin was excellent. His car was spotless and in first class condition. He loaded and unloaded the bags without prompting. He is a superb representative of your company. Will definitely recommend and use again."
"Excellent drive from Prestwick to Edinburgh, driver was very pleasant and the car spotlessly clean. Impressive!"
"GreAt communication on meeting up. Very happy with driver "
"Everything was great. A freally nice driver who dropped exactly where we needed to be! Helped with luggage and had provided cold water in the back! Much appreciated!"
"Early! Excellent service"
"Dan was a great guy and did an excellent job in getting us tonoir destination!"
"Great trip. "
"Paulina was magic!"
"Thé driver was amazing. He was early, helped us with our bags, very friendly and it was a very pleasant ride. "
"Fabulous- so professional."
"Overall experience was excellent. Donny was a great driver; extremely friendly and helpful. We couldn't have asked for better. "
"Good service, very nice driver"
"driver was very nice and helpfull"
"Very good ride and prompt!"
"Couldn’t fault the service. It was first class"
"Excrllent"
"No issues with the driver. Concerns with Taxicode website "
"No issues with the driver. Concerns with Taxicode website "
"The driver was on time, the car was clean and well maintained, and the journey was comfortable. The fare for my transfer from my hotel to the airport was somewhat pricey being 2.5 times what I had paid earlier in the week with a different provider to transfer from the airport to my hotel."
"Great driver. He helped us load and offload and was pleasant throughout. We gave him a generous tip at the end of the trip. "
"Taxi arrived a few mins early, driver very helpful and pleasant "
"Please ignore the above marks as they weren't the issue. The problem is that there was no way to contact you to cancel the trip when my train from London got cancelled. So the driver showed up and called me and that wasn't fair to him. Your website is awful and your app doesn't allow for cancellation. And you never answered my phone calls or emails repeatedly trying to reach you. Honestly, this was a terrible experience. I have the feeling the actual trip would've been fine but I never got the chance. "
"Our driver was great, very helpful and flexible"
"H"
"Efficient, professional and respectful"
"Efficient and on time. Will use again "
"Great driver, very friendly and helpful"
"Our driver was personable and reliable. We tipped him in cash when we arrived at the airport."
"Donnie was fantastic he showed up 10 minutes early, introduced himself to each of us and shook everyone's hand. He was a pleasure.Wish I had him as our assigned t=driver throughout the trip he was fantastic."
"Due to the rail strike we had to look for an alternative solution to travel from Edinburgh to Reading Tomasz was on time and we began our trip - he was very pleasant and drove us very safely to our destination Very highly recommended "
"Easy to use website to schedule, text and email confirmation and follow up. Needed to be picked up at 5:45am. Driver prompt polite and friendly. Highly recommend. "
"Good service not very talkative driver "
"Great job!"
"Everything sent well Thank you!"
"Vehicle wasn’t a 8 seater but a 5 seater. Whereas our outward journey to the airport was a 8 seater vehicle. "
"Good service and driver is on time!"
"I asked for child seats. The driver cale on time and was very professional, he never got the message to bring child seats. I paid 100pounds, which is quite high, and this accomodation was not met. Infuriating and really poor service, won’t use again. "
"Excellent driver and very punctual. "
"We are very unhappy as the driver arrived at midnight, meaning 1/2h later than foreseen without being informed. We had to wait outside at the pick-zone with all children having cold. This is unacceptable and - given the price (70 GBP) - I am extremely disappounted. Moreover, the driver was driving too fast. I will never again use your services and wait for a reimbursement as a commercial gesture. Best Regards Christophe Baugnet"
"We are very unhappy as the driver arrived at midnight, meaning 1/2h later than foreseen without being informed. We had to wait outside at the pick-zone with all children having cold. This is unacceptable and - given the price (70 GBP) - I am extremely disappounted. Moreover, the driver was driving too fast. I will never again use your services and wait for a reimbursement as a commercial gesture. Best Regards Christophe Baugnet"
"Our driver was great and punctual."
"Nothing was wrong, it wasn't a passat but it was perfectly adequate"
"All great"
"All good with the trip from Edinburgh to St. Andrews...no problem and driver was great, vehicle great and journey comfortable."
"Thank you for excellent service"
"Or driver was friendly and professional. We were very happy with everyone who got us around Edinburgh. "
"Great experience"
"Jaroslaw was excellent. Highly recommend him. Everything was great!"
"Very good"
"Was expecting driver to meet at baggage pickup per the meet and greet description. "
"."
"over all a very pleasant experience "
"Very nice gentleman, very helpful, enjoyed our ride very much. "
"Arif was the best!"
"Our driver was so friendly. He was early and was happy to take us to our destination and regaled us with stories that kept us entertained. Excellent service and friendly gentleman. We're very pleased. "
"The driver was accommodating and waited for me, as my luggage was delayed. Driver had a Pruis, which was acceptable. Personally, I prefer a meet and greet inside the airport building, especially if it is the first time I arrive at an airport. As an international visit, I do not have access to data to communicate on the website with the driver. Therefore prefer a SMS service. "
"He was very professional. He helped with our bags and provided great directions "
"Service was good "
"Would highly recommend this service for occasions when you just want assurance your lift will be there. Both drivers on in and out bound journeys were friendly and attentive, driving us in comfort. Thank you!"
"Paid for a Mercedes E-Class but due to a delay a different car and driver was assigned. The second driver was fantastic, excellent driver and very personable. I Couldn't recommend him highly enough. However I am disappointed at the price paid for the service overall given that paid for Mercedes E-Class and was assigned a Pruis. It would be nice to have been offered a discount accordingly."
"I cancelled this trip. "
"The driver never showed nor communicated with us. Had to take the train. Requesting refund"
"We were taken to the airport not from the airport so no meet and greet"
"our driver was really good and we had a positive experience"
"Fantastic service "
"Running late. Drove way too fast, perhaps becomes she was late and didn’t want me to miss my flight. At one point I had to tell her to slow down due to safety concerns."
"Very good service. On time, good communication and pleasant company. Thank you."
"We tried to cancel the booking right after getting it and no one responded. The phones would not pick up to take our call and we couldn’t get in touch with the driver until he was already at our place for pick up. "
"We tried to cancel the booking right after getting it and no one responded. The phones would not pick up to take our call and we couldn’t get in touch with the driver until he was already at our place for pick up. "
"Wonderful experience. I tipped in cash. "
"Everything was great!"
"Couldn’t fault the service, the driver arrived early and got us there earlier than planned! Highly recommended! "
"The car was smaller than the requested car. The driver was awesome but not the size car I paid for."
"Driver arrived early and was a very friendly. He was a good driver."
"Driver was wonderful. He helped us with our bags and he was very helpful! "
"Everything worked really well and Alan the driver was top quality, very amenable, punctual and knew all the short cuts to get us to our destination ahead of the Google maps anticipated time. We booked a 6 seater from Edinburgh from St Andrews and back and everything went like clockwork. Would highly recommend the service and Alan in particular"
"Our driver was so understanding when we showed up a bit late and even came in during his down time. We are so thankful and loved how friendly and accommodating everyone has been. "
"Great service"
"Excellent service. Friendly driver. We made great time and thank you for letting us ride with you. "
"Very professional service would recommend."
"Wonderful driving!"
"Driver was struggling to stay awake "
"Driver was excellent. Very friendly!"
"It was all great"
"Both morning and afternoon trips were fantastic!"
"On time. Clean car. "
"Imran was awesome!!!"
"Cole was great. Safe comfortable journey both ways. "
"He was amazing. "
"Excellent drivers but an over the top price."
"All went well. Thank you for staying in contact at all times"
"Mohammad was a wonderful driver and great with conversation."
"As good as could be with delays etc"
"Our driver was excellent! He was good at communicating, polite, professional and efficient. We arrived in plenty of time to the train station to catch our next ride out of town. I highly recommend Wojciech. "
"The driver came early and helped with the luggage, conversation was super nice, very friendly, helpful and patient. "
"We have been very satisfied, especially with our last driver, Scott"
"."
"Very nice driver and very clean car"
"Had a perfect comfortable safe trip with Donnie"
"Good experience and courteous service "
"Driver was very good."
"Imran was very polite and professional. Drove very smoothly and efficiently. Car was in much late. Would travel with GOJO again."
"Amazing service, tip was given on the day "
"Very good service and very nice chap. We have already given a tip."
"It was a great experience. Our driver Theodorus was courteous, entertaining and made our group feel welcome as tourists. Thank you."
"The driver was excellent, very friendly, and professional. The car was clean and the trip was enjoyable. Thanks a lot!"
"The driver never showed up! And when I called to see where he was no one could help me or find out and no one called me back! I had to take an Uber! We will be calling you again on Monday to continue to deal with this "
"The driver never showed up! And when I called to see where he was no one could help me or find out and no one called me back! I had to take an Uber! We will be calling you again on Monday to continue to deal with this "
"Perfect"
"Paul was awesome! "
"Excellent"
"Amicable drivers, smooth ride."
"Great! "
"Driver did not appear. Apparently this is a scam and I have been ripped off to the tune of £50.50. Telephone number is an answering machine. Never using this service again."
"Everything was great! "
"All ok"
"Due tue a change in the train scheduele we had to change our appointment. This wss a bit of a problem as the switchboard was not manned before 8am and you could only leave a message. But it worked: we were calked back by a very friendly person to confirm the new appointment. The driver (Donny) was also very friendly and helpful."
"When we arrived at the airport, the driver was not in the lobby waiting no could we find his car outside in the pickup area. I would appreciate a refund for this part of my trip."
"Robert was early which was reassuring. The 8 seater was perfect for us ( 4 adults and 3 children with room to spare). Robert loaded and unloaded our cases and got us to the airport in great time. I cannot see how this service could be improved. Thanks "
"The journey was ok"
"Our driver was absolutely first-class and would have no hesitation recommending your service. "
"Fine ride"
"The car was not a E-Class it was a Hyundai smaller size - Ionic We just fitted the luggage in. Driver was very good and I gave her tip on arrival"
"Excellent service. Definitely using again."
"No comment"
"Driver arrived at 1249 according to your text. Tried to call him and he said he had gone. I called at 1251"
"Great service getting accurate information at initial call to use of the booking facility."
"Driver was on time, he drived good and it was a pleasant journey for me."
"I requested to change the time of pickup in May and continued to try to contact your company and the driver up until the day of pickup to confirm this change. Neither your company or the driver ever confirmed the change; therefore, I had to cancel the ride the day of and work out another ride. "
"I requested to change the time of pickup in May and continued to try to contact your company and the driver up until the day of pickup to confirm this change. Neither your company or the driver ever confirmed the change; therefore, I had to cancel the ride the day of and work out another ride. "
"Five star. Says it all."
"Good communication "
"Na"
"This trip never happened and I am receiving a refund due to reasons the company is aware of. "
"The driver was early, friendly and it could not have been a more enjoyable trip"
"Very courteous driver"
"Very reliable & pleasant, helpful drivers Thank you"
"Loved it! Amazing service!"
"Punctuality good, car ok, driver standard"
"Extremely good experience with GoJo… highly recommend !"
"Perfect"
"Once he found us, great."
"Muhammed was awesome. He was early. He was very helpful on our trip. He went out of his way to make our ride enjoyable and stress free. "
"Great."
"excellant sevice"
"Amazing service, thank you ever so much :)"
"Driver was excellent and arrived a little before time because he knew check-in conditions were getting worse at Edinburgh Airport. The entire service was great start to finish. Thank you"
"please see complaint ticket"
"Imran was fantastic. Great service. Was accommodating to a slight time change. Pleasant drive to the airport."
"Driver was courteous and very helpful "
"driver was really friendly and helpful.. we felt safe and knew he would def find us at then end of the night"
"It was a great experience"
"Good service"
"It was great and the driver was very helpful!"
"Imran was a great driver! Very Friendly! "
"The driver stopped at the wrong address, but it was not to far from our Hotel. So we found him pretty soon..."
"smooth booking from start to finish would defo use you guys next time cant leave a tip im afraid as its a works credit card not mine"
"Quite and exceptional service. Cannot fault anything. "
"We had Saieed from GoJo as our driver. He let us know when he was on his way, what time he would arrive and arrived in time for our booked pick up time. He was very friendly and helpful, getting us to the airport in plenty of time. I would have no hesitation in booking this company again."
"Very professional and safe driver!"
"We cleared through immigration earlier than we expected but tghe driver was on time and responded to our call.So no problem with the meet and greet setvice We gave a tip directly to the driver.1"
"Our driver was wonderful! "
"Donny (Donald) arrived ahead of time as he realised he was taking 8 passengers to a wedding. He couldn’t have been more friendly, professional or accommodating. His service was fabulous! "
"Fantastic service, thank you very much"
"nice ride"
"only just fitted in due to wring vehicle"
"The taxi never arrived and I had tO make another plan. Please refund my money."
"n/a"
"Excellent service "
"GoJo failed to inform the driver that my flight had been changed despite me sending en email 1 month earlier "
"Excellent service and a great chat along the journey...A++"
"Brilliant experience, excellent driver"
"Our driver was really good. He drove safely, was informative and kind and I will use your company again solely on his ride"
"My feed back is two fold. I am a little disappointed with Taxicode for Charging £433.50 for my two journeys when I know GOJO were only charging £115.00 per journey. Do you intend to refund me any money? GOJO and the cab they give us was amazing so I will definitely recommend them but not sure about Taxicode"
"Immaculate and beautiful car. Driver arrived 20 minutes early. Kind and gracious driver. "
"Great driver and very friendly slightly late due to traffic but that was expected "
"I used your service for the first time last weekend. I could never download the app because your app didn't send an sms to my USA phone number. The Driver and I both emailed each other CANCELLING the service. You have still charged me for the service. This was all done while I was on a 6 hour delay at the airport and no access to my laptop and ...again....your system didn't send me a code to activate the app for me on my phone. The DRIVER and I both emailed and the CANCELLATION was known. Please REVERSE the charges. I appreciate what your site says about app based cancellations. Please recognize the scenario which I've explained above. Thank you, -Matt "
"Absolutely excellent service. "
"Our drive arrived on time. The car wasn't really clean or fresh. As we drove out to country side road, the car broke down. We were stuck on highway with 2 kids and suitcases. At first the head office would not answer the phone. Eventually the taxi driver was able to reach and re arrange another car for us. A lovely taxi driver woman came to rescue us, her car was clean and she was friendly and polite. So overall a bit shocked that our first car broke down and was not clean. However happy with second car."
"Our drive arrived on time. The car wasn't really clean or fresh. As we drove out to country side road, the car broke down. We were stuck on highway with 2 kids and suitcases. At first the head office would not answer the phone. Eventually the taxi driver was able to reach and re arrange another car for us. A lovely taxi driver woman came to rescue us, her car was clean and she was friendly and polite. So overall a bit shocked that our first car broke down and was not clean. However happy with second car."
"We had to phone hime to collet use"
"Excellent service"
"The entire experience was perfect - driver was outstanding and the whole trip was seamless. Would definitely book again."
"Donny was excellent and we enjoyed the ride very much. Many thanks"
"-"
"I couldn’t provide the correct address when booking, texted multiple times after to no reply, taxi arrived at wrong destination. Was then told at the airport that we’d need to pay £4 to be dropped off at the actual airport doors despite paying £64 for a 30 min cab. Had to walk with all our bags up to the entrance."
"Driver was on time and courteous "
"Excellent driver "
"All worked well - would use again."
"BMW 7 series, very good driver"
"No need"
"Driver was fantastic and taught us lots "
"Very punctual, friendly driver and overall great service. "
"Very punctual, friendly driver and overall great service. "
"Our driver Mohammed was on time a very nice gentleman and the car was spotless.Everything was perfect.we have our driver a tip."
"The driver had left the airport when we arrived and I got fully charge."
"The driver had left the airport when we arrived and I got fully charge."
"Last minute booking after a competitor canceled our reservation. Our driver was early, communicated with us via cell phone and was very polite and professional. We will use your service again. "
"On both journeys we were picked up earlier than booked so had to rush. We were not picked up inside the terminal so had to make our own way to the pickup point in an airport which we were unfamiliar with. On the second journey we were picked up 1 hour before the time booked. Both drivers were very courteous though. Prices were extortionate. You should be ashamed. Wish I had shopped around. I could have saved £100 if had booked with a taxi company. That’s almost 50%. It was not worth paying the extra because of the above. No option in your questionnaire above for early pick up."
"We paid £90 for a £30-40 trip. Asked to pay for kids seats (20.00) after agreeing price and only informed of extra cost on the day of the booking, during the wedding we were attending. So no opportunity to cancel/rearrange alternative transport. Very much felt we were held hostage and having to sort the mess during a time when I should have been enjoying time with my family."
"Excellent driver - v enjoyable "
"Our driver was courteous, on time and very safe. "
"Our driver was courteous, on time and very safe. "
"This was such an awful experience. I booked this taxi through a TaxiCode and tried to change plans ahead of the taxi which meant I needed to cancel. I was told I would need to get directly in touch with the actual taxi company and vice versa. When I was unable to cancel the taxi I didn’t want to waste the money and therefore decided to go ahead with it. However, then on the day, the taxi didn’t turn up. Upon calling the company directly they advised me that I had cancelled so they wouldn’t be turning up. What ensued was then chaos as they tried to then send a new taxi however, this would have left us late for the engagement which we needed the original taxi for (which also cost a LOT of money) so we did not take. The experience overall, was nothing short of one of the worst I have had in recent years and I expect a full refund. Harry"
"This was such an awful experience. I booked this taxi through a TaxiCode and tried to change plans ahead of the taxi which meant I needed to cancel. I was told I would need to get directly in touch with the actual taxi company and vice versa. When I was unable to cancel the taxi I didn’t want to waste the money and therefore decided to go ahead with it. However, then on the day, the taxi didn’t turn up. Upon calling the company directly they advised me that I had cancelled so they wouldn’t be turning up. What ensued was then chaos as they tried to then send a new taxi however, this would have left us late for the engagement which we needed the original taxi for (which also cost a LOT of money) so we did not take. The experience overall, was nothing short of one of the worst I have had in recent years and I expect a full refund. Harry"
"Driver was on time and professional. "
"Very professional and friendly service. Exactly want you want from a car hire."
"It was good"
"Very professional and friendly service"
"X"
"The driver did not arrive until 7.30 when it was booked for 6.30. I received a message when I was already at my destination stating the driver was on his way (45 minutes late). I had already had to make alternative arrangements and so I would like a refund."
"We managed to get the same driver for each leg of our trip. He was polite and chatty. He was on time and had a clean, comfortable car. I will definitely use this service again. "
"."
"Perfect service. Driver was on time and professional."
"Excellent service"
"Thank you ! Amazing service!"
"He was early and very nice "
"Late. Grumpy. Dropped at a place convenient to him and not us. I sent you a complaint but heard nothing. You charged £57.50. Gojo email said fare was £30. I feel completely ripped off. "
"Great Service! Both journeys driver was on time and reasonably priced."
"Nothing went wrong with meet and greet - it is the outrageous difference between £156 charged and the £96 the driver was paid."
"Will definitely use again!"
"Very nice driver, friendly, chatty and super service. "
"Cab was delayed. trip and driver were good."
"Good communications from the driver to let me know the pickup location. A professional and friendly service which was very welcome at the end of a long travel day."
"This journey did not happen. The driver refused to drive 500m down the road to our location. We were left stranded for over an hour and then had to find an alternative taxi. Please refund this charge as soon as possible. "
"Online when booking our trip it says they will wait for you. When you get the receipt it says they will wait as well. Our ride left after 15 minutes, never called our cell phone and charged us in full for the trip. We want a full refund or we are going to post on trip advisor. "
"Online when booking our trip it says they will wait for you. When you get the receipt it says they will wait as well. Our ride left after 15 minutes, never called our cell phone and charged us in full for the trip. We want a full refund or we are going to post on trip advisor. "
"The driver was great, my only trouble with the whole experience was that I was charged £30 but GOGO sent me a receipt for the journey telling me it was £15, so I feel like taxicode ripped me off. "
"Great experience all around, especially as the address was tricky."
"Very good"
"/"
"My first time and I made a mistake with the tme which had to be sorted out. That apart everything worked smoothly. Driver and car were excellent."
"Liba was amazing! "
"arrived on time, friendly driver, and got us home quickly and safely :)"
"Pleasure to use your services👍"
"Hi "
"Great driver"
"Mohamed did a great job and was very helpful. We tipped separately."
"He had another trip before ours. No worries!!"
"no"
"Disgrace Pathetic Never again "
"Disgrace Pathetic Never again "
"Driver was 45 minutes late on first leg of the journey."
"Mohammad was an excellent driver."
"Clean car, Friendly, efficient, safe driver, on time .."
"Great experience, highly recommend."
"Overall excellent service on the day. Response to email requests to make alterations to booking could have been much better. "
"The trip went very well although our plane was delayed over an hour. Despite the driver not being given my correct number, he waited and accommodated us. Unfortunately we didn’t know exactly where to meet the driver, only the “arrivals” area at the airport. This information is too vague and left room for plenty of confusion. But once we found the car, all was well. We gave the driver a tip in hand."
"Driver was excellent. Highly recommend"
"Excelent trip. Very nice driver. Everything perfect"
"Excelent trip. Very nice driver. Everything perfect"
"The experience was an excellent one from beginning to end…the driver arrived early, was super pleasant, and got us to the train station with plenty of time to spare. We gave our driver a tip in person."
"Great service and at an ungodly hour of the morning. Thanks!"
"As I saw Tojo only received £90 per journey, I tipped both times and more than suggested here. Total cost was rather high"
"Great service. On time & gave us great travel tips during our ride "
"Was very good, driver was very friendly and helpful, car was comfortable and large enough for us to carry all luggage."
"Our driver was fantastic! Since we were on our way to pick up our car and we have never driven in Scotland before he was kind enough to answer some driving questions as well as give us some tips."
"I requested an earlier collection due to needing to get to the airport earlier and was told at 12.20 that was not possible for a 3 o'clock collection.. I then canceled the taxi with at least two hours' notice and requested a credit refund due to canceling Please can someone instigate a credit for £141.50 "
"Great service from start to finish"
"Driver great and communication from driver excellent. However car seat was not up to scratch - a car seat should be a properly fixed and safe isofix car seat and not a badly fitted one held in by a seatbelt, especially if you are going to charge £10 extra per journey! "
"Peter the driver was excellent , on time , helpful and a good driver "
"Good job "
"The meeting was in pick up area. We tipped separately. Excellent job. "
"Amazing "
"I was charged from the booking agent Musselburgh Taxis, the. Recieved multiple emails about the cost of the fare through Gojo. This is extremely unprofessional and will never use Musselburgh Taxi app because of this. It was clear that you charge a customer 100% more than you charge the taxi operators "
"Everything was perfect"
"Driver arrived in a timely fashion (actually a few minutes early). Clean and airy car, driver was helpful and polite. I would definitely book with this service again - especially for something like getting to the airport when you need to trust the driver will turn up when requested. "
"Prior to the trip I received confirmations and they stated that the trip was £90 each way therefore have queried why I was charged £305… In addition, I had to pay £80 for four booster seats - ridiculous "
"Our driver was Liba and she was exceptional! Not only was she able to find us on a secluded road in Skye with no displayed address she also was friendly, a great driver and had wireless in her car. It was an exceptionally wonderful ride. Her car was clean and comfortable for our 5 hour ride. Liba is the best!!! If possible I would request her!!!"
"Fantastic driver. Would definitely request Mohammed again next time"
"-"
"Pre booked taxi didn't show up at airport. I had to call office they sent another driver but no car seat provided like I had requested. The driver who did show up was brilliant with us though. "
"Pre booked taxi didn't show up at airport. I had to call office they sent another driver but no car seat provided like I had requested. The driver who did show up was brilliant with us though. "
"Very good service"
"Driver was very friendly and punctual."
"Excellent service as pick up was a rural location and therefore not straightforward. Driver was punctual and very courteous. "
"Fantastic service, highly recommend"
"Both drivers courteous and efficient."
"Nothing"
"Excellent service!"
"The problem does not come from the driver but form the gojo app itself which was not working propoerly especially for the location on google maps"
"I was due a pick up at 1:15pm, but I could see on the tracking system that the driver only started his pickup for me at 1:15pm, and he was +20mins aways, so inevitably ended up over 20mins late in collecting me for an airport transfer! Not good. "
"Perfect"
"Easy to book, great driver and service I tipped the driver personally "
"Good "
"Great service & fantastic driver! Will certainly use this service again when back in Edinburgh "
"Nice driver"
"N/a"
"we tipped cash."
"We were upgraded from VW to BMW. Our driver Imran was excellent. Highly recommended."
"Car was very disgusting. Seemed like mold was growing on the inside."
"Car was very disgusting. Seemed like mold was growing on the inside."
"Not possible to change times. Doubt we'll use Taxicode again."
"."
"Our driver was excellent! Will definitely use this service the next time we're in Scotland "
"Great service and a very professional driver - 10 out of 10"
"Very good "
"Excellent service. Driver was early and happy to wait. Felt safe on the way to the airport. Friendly, but also respectful. "
"Very friendly great service "
"All good"
"Really liked the driver. Nice guy!"
"Great journey, very pleasant driver "
"Driver was punctual and drove well. No complaints"
"Did not respond to text or voice calls to rearrange booking and then claimed a no show."
"perfect !"
"Great service, very reliable."
"Rolando was great and extremely helpful with our bags. I gave home a cash tip. "
"Excellent. Lovely driver. Wonderful experience. "
" All superb. I gave the driver a tip. "
"We wanted to change the pick up time but there was never a response either by phone or e-mail, so we couldn't make last minute amendment."
"There were no problems with the drivers but the email/text communications were not great and caused me concern as a couple of hours before the time of the booking I still did not have confirmation that a driver was allocated. When I tried to call to get confirmation I could not get through to anyone. "
"The driver wasn't waiting at the arrivals! I want a refund The driver cancelled then allocated a new driver and called at 5pm saying we had 2 drivers like it was my fault! Not difficult to wait at arrivals with a sign, not sure how this guy gets any work. very dissappointed Leaving a review on google unless I get a refund in next few working days "
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"First I received an email saying I had cancelled airport pick up which I hadn't. The driver did not meet me inside the terminal. The driver was 30 minutes late for return journey to airport"
"Excellent service!"
"Excellent careful driver, I have tipped him direct "
"Comfortable "
"Perfect!"
"Meeting was in pick up zone but that was OK "
"Cannot fault this service. Clear communication and both drivers were professional and welcoming, made my evening of Travel a pleasure and when needed again I will definitely use the company again."
"We made a last minute booking and the service was five star. The driver was there a few mins early for collection and return. We asked to be collected at a house near to the airport and the driver was very accommodating. The car was super comfy. The ride up was great and we made a quick stop in a petrol station to find a cash machine when we were told last minute the event was a cash bar and we had no Scottish pounds yet. The driver was very professional and nice. We felt safe and happy the whole journey to the event. I will definitely recommend and use this service again. The outbound driver very kindly helped us make sure the return driver would be able to find us for collection. The event was in the middle of no where down a dirt road. The return driver was fantastic. He was there a few mins early as well. The car was super comfortable. He was super professional as well. We felt safe and were returned back safely and happy. Both drivers were very good drivers. Five star service ⭐️ ⭐️⭐️⭐️⭐️"
"Very kind and professional!"
"Most friendly guy, Rolando. "
"Awesome driver. First class all over."
"Great service and driver. Would use again "
"I would highly recommend this service! It was amazing! "
"Driver was amazing. Very polite, full of great facts about the city. Wonderful conversation. Careful driver. "
"They were amazing, arrived early for both journeys and were very friendly and polite. Would definitely recommend and use again."
"The car was on time, the car was clean and the driver was pleasant. Well done."
"."
"ok"
"Excellent driver, very supportive with luggage, got trolleys for us at the airport, would ask for him again. Already gave him 10 pound tip"
"Phenomenal job by Donnie. Terrific experience. "
"Really excellent service "
"Both drivers were courteous and professional. "
"NA"
"Overall well, on time, friendly, helping with the bags, undortunately a minor car accident causing a delay. I already gave the driver a 10 pound tip"
"I would have saved about twenty pounds by booking direct with the taxi service. "
"Tip already given. £20 for 2 child booster seats is excessive "
"."
"The driver was on time, very pleasant and helpful."
"Early and friendly "
"Driver was early as we found from watching his progress. He was friendly, drove carefully and got us home in good time. The car we booked was a Volkswagon but the car we rode in was a Mercedes a so the upgrade was a bonus"
"Perfekt Service, very friendly and helpfull, thank you for Service and experience"
"Really comfortable and good service. Dan was excellent. "
"Too expensive "
"GOJO taxi provided a brilliant service. It’s a shame that Taxicode completely ripped me off. GOJO taxi sent through their receipts, totalling £154. Where as what I paid Taxicode was £277. This is a £123 admin/service fee. Which is sickening. Will not use again and will go directly to GOJO taxis. All the best, Ash"
"Really good driver. Very friendly and funny. Would highly recommend "
"Perfect service! Thank you!"
"I received an invoice for a different amount than I paid . Despite requesting an explanation I have received no response. "
"My overall experience with GOJO was excellent. They provided a car seat as requested, arrived early by agreement and the driver was very helpful and was tipped accordingly. I was very disappointed with Taxicode at the percentage of markup that they take. GOJO's journey price was a little over half of what I paid to Taxicode. I of course understand that you are in business to make money but In my opinion this is excessive. "
"The ride was comfortable . And I appreciate the drivers knowledge of the city."
"Un-expected upgrade to BMW 730 and very kind and friendly driver. "
"Excellent service."
"It was a really nice experience. "
"Smooth ride and cheerful driver "
"Satisfied"
"Absolutely perfect!!!!"
"Great service"
"the driver did not turn up. No one answered my calls. When finally someone did call me to explain there was a mix up and said i will be refunded - still have not been refunded "
"Wow. Such a posh BMW car and lovely driver. Just hope can get same car and driver again next time! Thanks again :) Kev and Sean. "
"Car upgraded to a 7 series free of charge and very friendly and prompt service, would highly recommend."
"Very good driver "
"All perfect"
"."
"Imran was our driver and he was on time. He was an exceptionally friendly person and chatted with us on both journeys."
"Excellent journey, comfortable car, very polite driver"
"Imran was waiting for us at the agreed pick up locations. He was polite and welcoming. Car was very clean and comfortable. An excellent journey! "
"Donald was absolutely amazing. Our flight arrived early and he was in constant contact with us letting us know where he would be. We met him outside as we were there early. He gave us great tips on places to go during our stay. 10/10 and would definitely use him again. Thank you "
"Very nice service"
"Excellent service. I already tipped the driver. "
"Liba was lovely, will definitely be using the service again"
"Wonderful experience "
"A1 service"
"Fantastic driver! Very kind and helpful."
"Driver was excellent and engaging"
"On time, really nice driver"
"Perfect"
"Perfect."
"Easy to book"
"Awesome service! Was early - chatty and really personable! Thank you "
"My driver was professional, courteous, and made the trip a pleasant experience "
"Only one taxi turned up still been charged for 2"
"Hi there, I am very annoyed and dissapointed with you. I received a copy of the fee actually paid to GOJO, which was 40 GBP yet I have paid you 65 GBP and so whilst I expect you to have a commission which I had assumed was hidden in the price anyway. 25 GBP is far too much, so I am afraid I will never use you again and make sure everyone knows that you rip people off."
"I had expected to be met inside the airport, and hoped for help with luggage. Instead we had to make our way to the taxi area, in extremely low temperatures. Nevertheless, our driver got us home safely, having driven through blizzard conditions on snow covered rural roads, in a none 4x4. I tipped him personally. "
"NA"
"The quality and standard of car from GoJo Scotland was exceptional and our driver, Imran Khan, was first class. The flexibility of the service meant that we could bring our return journey forward for our convenience."
"S"
"Friendly driver. Perfect journey. Recommend"
"Brilliant "
"Awesome! Will use again for sure. Turned up early and in immaculate car. Friendly professional driver. A+ "
"Very friendly! Lovely journey "
"Great Service"
"overall good exoerience"
"Thank you"
"Great trip - very comfortable and on time."
"All was fine. Driver was good. Tipped in car Vehicle upgrade was nice"
"Vehicle never turned up leaving us stranded and my £47 has not been returned. Please reimburse me asap Thanks Rab"
"Fantastic, reliable service, from the drivers to the back-office support team. Would continue to book Gojo Scotland whenever I need pre-booked taxi service in Edinburgh, for leisure and for business. Highly recommended. "
"Our flight home was early, I phoned Sarfraz and he came promptly to pick us up."
"Really quick and efficient service. We were even provided with snacks for the long journey home as well as back massaging seats! Friendly service too."
"Great service - easy pick up in a busy crowd. Car spotlessly clean - great journey Thank you."
"Everything went well, driver was friendly and nice to talk to. Gave me lots of advice about the city. Overall happy with the service."
"Mr. Imran is one of a kind. We were able to relate well, explain alot to me, cos this is my first time in Scotland. Ook his time to make I and my wife to feel more comfortable. And less I forget; his car is beautiful"
"Very nice service, car was nice and journey was fast and comfortable. "
"Really good service. Nice driver. Highly recommend this website and GoJo Scotland."
" All very good."
"Excellent driver."
"It was a good experience"
"For the type of vehicle that arrived I think this service was quite overpriced. In future I will order through a local privite taxi firm."
"Very nice and patient driver. Always had a great experience with this company, 100% recommend. "
"Great experience."
"I cancelled the booking through the GOJO app but have not yet received a refund. I have had no contact from Taxicode regarding the cancellation Please could you advise? Anthony McMahon"
"Prompt courteous good driver"
"Excellent service!"
"I had expected the driver to meet us inside the terminal with our names on a placard. That is what I thought was a meet and greet. We were new to the country. Our mobile phones not able to make calls etc. No one called us, had to beg for airport staff phone to contact the company. We had to go outside in the cold, not knowing where to meet the driver, got lost etc. The driver and van no was different from the one sent to me as text and to cap it all, we were still charged an additional £10 for lateness which was not our fault "
"Always good service and friendly driver"
"Always good service and friendly driver"
"Always god service and friendly driver"
"Always god service and friendly driver"
"Always god service and friendly driver"
"Very smooth experience indeed! On time and fully met our expectations. Appreciated the call up front just to confirm booking and trip details. I'll be using the service again in the future."
"We arrived a little early on the airport so we called customer service and they helped us greatly. The ride was extremely comfortable, we were lucky that our car had been upgraded to a super-de-luxe car with massaging chairs. Best ride of my life!"
"The driver was no there at the airport… he also never called to let us know that he was running late"
"Excellent "
"We only used this service because we wanted childseat. The driver came without one and told us to put our daughter on our lap. We would have used a much cheaper taxi or Uber if we knew that ahead of time"
"Great experience. Despite a very early start our driver was there ahead of time and let us know if he could help out with anything. Very smooth trip and I'll be booking again for next time. Thanks."
"Great and smooth Journey. "
"Quick good communication. Enough room in taxi. "
"We met him at the pick up location,,, there's nothing wrong with that. He's a good driver. "
"Very friendly and helpful driver."
"Saieed was very friendly and welcoming. He turned back when I realised I forgot my flowers on the way to my wedding. He got us there in time and safely. The car was very clean and smelled lovely. I would travel with Saieed again. "
"Very comfortable journey and Driver was very friendly and helpful. Definitely recommend this. "
"Excellent service, really friendly driver"
"Exellent"
"The driver Imran was excellent. Very friendly and car was first class. What a way to be chauffered home on your 20th Wedding Anniversary."
"Thank you so much for helping end an absolutely horrific day of traveling on a positive note"
"The driver was lovely, car ride was excellent."
"According to all laws of aviation, there is no way a bee should be able to fly. This copypasta ensures that this is not bot-generated. My driver was punctual, helpful and polite. Had a very nice experience. "
"Great!"
"kind, courteous and timely. very safe driver. "
"kind, courteous and timely. very safe driver. "
"Really lovely"
"It was great!"
"Perfect communication. nice, professional and ponctual driver. Low price. Only thing : the driver didn't wear his face mask. "
"He was great, very professional"
"Driver was prompt and in a nice car than we ordered"
"Communicated with driver to meet outside of the terminal at the carpark"
"Wonderful!"
"Very good service"
"The driver was on time and very helpful"
"It was good, we gave him a tip in person"
"An Excellent journey with a very good driver"
"Prompt and communicative "
"The driver was on time and the journey was perfect. Thank you "
"no comment"
"Pleasant safe drive"
"Quick efficient service"
"Booked this trip for a very early (5.45am!) airport run for my mum. She was really pleased with the service provided and said the driver was excellent. Reliable service at an awkward time of day. Many thanks!"
"Really easy to book. On time. Nice clean car. Nice friendly driver :)"
"Excellent service! Thanks Mo Ali!!! "
"Very comfortable journey, car on time. Really friendly driver."
"Very comfortable journey, car on time. Really friendly driver."
"Fantastic driver, arrived early and he knew a quicker place to drop me off at the airport! Would use again."
"Pleased that driver returned promptly with bag we had left in the boot. Could be good with easier contact options for the future."
"Trip ran smoothly and driver was polite. "
"Pick up was on time but collection was 15 mins late and we were left outside in the cold with 2 small children. A pre-notice of pick up call would have been helpful."
"Very good "
"We reserved 1 car for 10 people, they sent 2 car for 5 people each. But it was ok."
"Comfortable ride with a very nice driver "
"Driver was lovely, really helpful and made us feel comfortable. A great service all round!"
"Expensive but arranged at short notice. Friendly driver, great service"
"amazing!"
"Professional service"
"The driver didn’t turn up abs we had to pay for an alternative taxi and have had no refund! I don’t think the service could have been worse."
"The driver didn’t turn up abs we had to pay for an alternative taxi and have had no refund! I don’t think the service could have been worse."
"Nothing was wrong"
"n/a"
"Excellent car and superbly driven, "
"Great driver 👍"
"My Flight was late and the Driver had already left but he came back immediately"
"Very good service "
"Both drivers were great. Only issue is that I called to ask for an earluer car as I was ready 45min earlier than anticipated, spoke to a very patronising guy on the phone who tried to teach me how to tell the time. Have also asked for a V.A.T invoice twice and still nothing."
"Didn’t turn up at all and I’d like a refund please. "
"Didn’t turn up at all and I’d like a refund please. "
"Overall experience was good , Regular Updates received - driver arrived on time Good driver and vehicle condition A bit expensive "
"The drive was fine, but the service overall was expensive for what it was. Also, a fee of £10 to amend the booking or an Astronomical cancellation charge, was out of the ordinary. I’ve never had that in a transport service before. I won’t use it again"
"N/a"
"Great service, would recommend "
"Our driver was absolutely brilliant very informative we really couldn’t fault it. We would definitely use again "
"Very polite on time driver and clean, comfortable vehicle."
"No comment"
"Taxi never showed up "
"He did not pick me up or drop me off at the door on either side. I had a lot of luggage so this was not a small thing. He did not take the time to find the front entrance of drop off. "
"The driver was very nice and also showed up early which was nice"
"The driver was excellent. The vehicle was not an s-class but was acceptable. I paid for a s-class and a chauffeur. I did not receive a chauffeur. However, the driver was professional and very good but unfortunately I paid for a chauffeur driven vehicle and did not receive this. I therefore could have paid less. This is very unfortunate."
"Not able to contact the company at all and received 4 different confirmation emails with different driver names so I was very confused. "
"Everything was smooth and great."
"Super lovely driver. Very nice to talk to. Drive amazingly. Was well on time. Was patient with my slight tardiness. "
"Excellent service"
"Excellent drive."
"thank you"
"Excellent service "
"Very smooth and professional driver - very courteous as well!"
"As soon as I came out of the terminal, I had to ask other taxi drivers for information on mine and whether I was in the right location. Mohammed arrived at least twenty minutes after I had booked to be picked up (which was already a half hour after my flight landed)."
"Excellent service, very good driver, friendly."
"Very good service and friendly driver"
"He was terrific. "
"Great to have this service available for early flights to airport "
"Nothing. Received text to go pick up point and when there car came in two minutes. Excellent diversion to avoid traffic on by pass. Gave Mo tip myself Overall excellent service "
"Great - friendly, clean, on time. Would recommend."
"No comment"
"Very happy with overall service. Punctuality and safe driving are key and both were achieved."
"Great service"
"All good"
"The driver was on time, friendly and professional. I will definitely book again through taxicode in the future!"
"My driver was great and very helpful! "
"Fantastic service"
"Imran arrived on time, and the car was clean and tidy. Imran was great throughout the journey- updated on the fastest route as well as being good to talk to. Highly recommend and would certainly use again."
"Great experience, will recommend."
"Driver was very prompt and friendly"
"Very pleasant experience all round . Car was luxurious and very comfortable. "
"Fantastic service, will definitely use again "
"Our driver never showed up. I had the pick up time booked for 4.15am, and was out front of the accomodation from 4am. Leaving us to find other transport to get to the airport on time. Then at 4.22am I received a confirmation email with a break through of my journey and the charge. It stated the driver collected at 3.54am and dropped us at the airport by 4.22am. I’m not sure who the driver took but it wasn’t my wife and I! Very disappointed and have emailed 4 times GOJO asking for a refund and have received no response"
"Good service"
"Clean quick efficient "
"I rescheduled 30 mins early and paid GBP10 for that. And then the driver was late..."
"The car was in Newcastle and I was in Glasgow. This is perhaps not the driver’s fault but whoever took the booking, should have double checked which Mitchell Street the car was booked for, when no postcode was given. After all, you do this every day. "
"It was a really good experience. The driver was on time and very helpful."
"Thanks, good service "
"Although I didn't receive a Mercedes C-Class as initially offered the vehicle was spacious and comfy and the driver was punctual, very professional and friendly."
"Nothing"
"This was meant to be a Meet and Greet and the driver was not waiting in Arrivals at the airport but at pick up point outside. I thought they were supposed to monitor the flight when they had the flight number. Obviously they didn't otherwise they would have known that flight landed early. We have been charged £109 but the receipt from GoJo states £84."
"Great service, driver was prompt and really helpful"
"overall very good, friendly driver"
"Driver arrived early and waited for us. Was extremely pleasant. "
"Very good experience, thank you very much! I hope Imran was given a cash tip on the night by the clients. Will definitely use the company again. Thank you!"
"The driver was great, arrived slightly early and was very helpful with our bags. I'd happily book again. "
"Clean car, polite driver, on time and got us where we wanted on time and without fuss. Excellent. "
"My only comment would be that for an airport booking on the arrival booking that the driver should monitor the inbound flight. Our flight was 30 minutes early and the driver had no idea and it was hard to get hold of gojo."
"."
"Very nice and helpful driver. "
"I could not have asked for better service, five stars all the way."
"Our driver was fantastic. Really good with our daughter, playing music to keep her entertained. "
"On time pick up and got us to the airport a little early. Very pleasant experience."
"Excellent driver I thought the tip was included you shouldn’t be asking for a tip again"
"Not very easy to find the pick up zone"
"Great ride - friendly driver - on time"
"We actually had to stay at different hotels so needed to change pickup location. Phoned number, had to leave message as no answer after several tries, did the online change through the app. However nothing worked so driver went to wrong hotel. Phoned him and he couldn't have been more helpful and came to get us at right hotel with no complaints. Lovely chap as well."
"The car was AMAZING!!! So nice, clean and comfortable. The driver was super friendly and helpful "
"Excellent service. Thnaks for giving us a call on time.. "
"Great service and great, friendly and on time driver. It was really fun taking the service. We met outside the airport terminal due to a later time, I provided as pickup time. Tip was already provided."
"What a wonderful and personable driver Imran is, would 100 % recommend the services to anyone."
"Fantastic service!"
"Arrived on time. Pleasant and efficient service. Arrived without any problems."
"Comfortable clean vehicle, driver really helpful and friendly"
"Was on time and efficient "
"Excellent Service Professional ,courteous and on time"
"Driver early, which was good. We were running late and he waited no problem for us"
"It was great overall. Very comfortable, quick, and seamless. "
"Excellent.. "
"Fazal, my driver that day was on time, polite and really kind. He was well mannered and was chatty along the way. We spoke about our countries and the how Scotland has been amazing. Best man in Edinburgh to get you wherever you need to go. The service, gojo scotland is really ace as well."
"Really efficient and on time would recommend and will be using this business again "
"We tried to schedule for 4:30 and received an email that the driver would arrive at 4:00. So we made sure to be ready at 4:00 and the driver didn't arrive until 4:20. The driver also took an obscure route to our destination and cut off an ambulance with its lights on. "
"On time. Smooth journey. Couldn't have asked for better service. "
"I was a bit baffled by the 5am message telling me that I had cancelled my booking (I had not cancelled my booking) and asking me why I had cancelled my booking. Since a new message arrived telling me that I had booked another driver, I assumed that the previous driver had cancelled. I much appreciated the 10:31 message assuring me that my driver was on his way, although since I don't have that kind of phone and was already waiting outside for the car, I didn't get to see it until later in the day. But I was very pleased with the ease of service -- this was my first time using the service and I will definitely use it again in future."
"A very smooth, comfortable and relaxed journey to the airport. A very competent and safe driver. Imran was very nice. He gave us good directions to get to Departures. We will definitely use again."
"Great service! "
"Driver was friendly and helpful. "
"Friendly service. Driver was ahead of schedule. Car was very clean. "
"I was met at the pick up zone which I was happy with. I tipped the driver directly "
"Very good experience, driver was excellent and very nice, professional and polite. "
"Lovely driver "
"It appeared that he had been stuck in traffic. He did keep us informed"
"Wonderful service, extremely accommodating as this was a run to the hospital. Fazal our driver was polite, friendly and provided a great service. "
"Brilliant with free upgrade! "
"He was great."
"I was extremely happy as I received even an upgraded car Driver excellent perfectly on time and car spot on "
"Super happy with the service. Would book again."
"-"
"Very good service and friendly"
"Punctual, clean car, helpful driver"
"I met the taxi at the pick up zone at the airport."
"Excellent driver and amazing service"
"Very pleasant drive with a very friendly, helpful and patient driver. Will definitely book here again! "
"very good friendly and professional.I TIPPED THEM BOTH!"
"The driver was lovely I couldn’t recommend him enough!!!"
"My driver was an excellent human being! He was polite and fun, we talked about this and that and the journey went by very quickly. The car was super comfortable and very clean. I'll very happily use the same company next time I need to travel somewhere in comfort."
"My driver was an excellent human being! He was polite and fun, we talked about this and that and the journey went by very quickly. The car was super comfortable and very clean. I'll very happily use the same company next time I need to travel somewhere in comfort."
"all went very well"
"Excellent service Will definitely use again "
"Ty"
"Thank you. All was as expected "
"I gave a tip. :) £2"
"Overall a good experience, exactly what I asked for. Timely and efficient. A reasonable price for a good service. "
"Perfect drive, very friendly! I recommend"
"Friendly efficient service"
"Punctual, clean car, knew the way, no faults. Tip handed to driver"
"They were on time and perfect service"
"The driver was 40 minutes late, The service was clearly extremely overbooked and poorly organised. I am in the process of requesting a refund and I am awaiting a reply. "
"Unfortunately my flight got delayed. I booked on 27th but again my date of journey shifted from 27th to 28th due to delay of British Airways for 2 hours. When I try to call you it is not connecting. I send mail but no response"
"Great service!"
"Michael was professional, accommodating and very nice indeed. Would highly recommend. I already gave a tip personally. Thank you."
"great driver"
"Excellent trusted service communication with the driver was excellent he was in continuous communication before my journey and when flight landed and till yazid_mohamed@yahoo.com journey started Thanks to the reliable trusted servio"
"Arrived on time, clean car, smart driver, smooth journey. "
"Arrived early, kept in touch, waited for us at the pick up point. and was super helpful! "
"Great service. Unfortunately I can’t download the app to my US iPhone, which would have made the experience better. Driver was great and we riot with cash already "
"Imran was great. The car was immaculate and very comfortable. "
"Brilliant service "
"Everything was great. Thank you!"
"My driver was excellent. Very kind, very punctual, excellent all around. "
"Its a very nice driver and nice trip "
"Pleasant and on time "
"I was late and needed help with bags, the driver was kind in waiting for me and he helped me with my bags. It was a smooth drive and the driver had good chat. I gave him a cash tip. "
"Pleasant man"
"Thanks"
"great"
"Imran was friendly, called to let me know he was early and prepared to wait, found the best route to the airport given the traffic situation and dropped me off in the ideal spot."
"The driver arrived early which was nice as i had two children with me. He was really helpful with my baby's car seat and very kind all the way."
"Excellent service. Thank you very much "
"Perfect service - on time, excellent driving skills, and knowledge of area. "
"Texted all the way through the process, polite and friendly driver. Recommended."
"Taxicode is a scam. "
"Very friendly and helpful driver."
"Driver was very patient and was very friendly. "
"Great service and very easy to use. The driver was nice and early! Will definitely use again!"
"My driver was very pleasant, friendly, intelligent and I couldn’t have ended my visit to Edinburgh on a better note!"
"Nice Trip"
"the taxi arrived 24 hours after I ordered and I still got charged £60+. "
"Good Service"
"Great journey"
"Very efficient service."
"The driver was very friendly."
"Excellent service"
"Really easy "
"Great service thank you. "
"It was lovely professional and friendly service, and using this tool all the stress out of the journey!!!"
"Excellent service and friendly driver "
"None"
"Amazing experience and excellent driver! Best taxi I've I've had."
"Really good service. Friendly driver and got to airport early. "
"Top top top!!!!!"
"Top top top!!!!!"
"Driver had the courtesy to contact ahead of time to confirm. Driver waited through train delays and informed accurate location to meet. Good experience overall. "
"The journey went very smoothly and the driver was friendly and helpful."
"Everything was perfect! Driver very nice, car very clean! Thank you "
"The driver waited at the pickup zone inside the airport multistorey car park but he had alerted us to the fact and we've had no issues meeting him there. The car was comfortable, the driving excellent, and the communication with the driver was regular and to the point."
"They driver was early and really awesome!"
"Good Meet and Greet. Very helpful and very nice driver."
"very nice driver"
"Great experience!"
"Very friendly driver and everything went very smoothly. We were really pleased with the service provided. Would definitely use this service again. "
"Booked quite last minute but taxi still arrived in good time and journey was smooth and pleasant."
"Only 1 driver of a 9 seater turned up. The other was late and not communicated that we were getting 2 taxis not 1 which lead to confusion. The driver we did have however was really good. But this lateness/confusion set us back all day as we were late for eveything that we had booked "
"Great service, very reliable"
"Very nice driver."
"Very nice driver."
"Very professional service "
"4 people on journey to a wedding. A large saloon car supplied so plenty of room for us in all our finery. Excellent helpful driver. Will def use again"
"Both drivers were really friendly, they arrived on time and got us to our destination safely "
"Excellent friendly service."
"Driver was approx. ten minutes late. I had not received an email confirming a driver had been assigned, nor a telephone number so I had to call customer service and they gave me a number. I got no answer after a couple of calls, but then did receive a call back. Despite this, the journey was excellent. The driver was very helpful with all our luggage."
"Very impressed, driver was on time and friendly. Very stress free journey to catch our train "
"Just a little late"
"Met at pick-up area "
"Good service "
"Great reliable service. Driver kept me informed of his arrival time etc. "
"Excellent "
"The drivers were brilliant, would definitely use again. Thanks a lot guys!"
"Driver claimed he could not enter airport arrival to greet us due to COVID-19. However other companies inside arrival bldg we’re meeting their pick ups. If there is a restriction at Edinburgh Airport your acknowledgement should give us detailed instruction on where to meet driver. Had to call driver who told us to meet at “pickup zone” but not being familiar with airport layout we went to the taxi stand which was NOT correct. This made it somewhat stressful for Seniors of 75 years old. Hope you improve services at EDI. Hand schoenenberger "
"Amazing! "
"Great guy and so helpful and friendly "
"Lovely car, friendly driver, great service."
"Excellent "
"Superb service thank you"
"Very good experience, the driver was here before my plane arrived."
"A good experience"
"Friendly and reliable, thank you so much "
"Excellent service "
"Fantastic driver, great customer service, is both professional and personable!"
"Ross was awesome really good journey top notch service "
"Thank you 👏"
"Driver was very kind and helpful."
"Was not the Volkswagen Passat, but a silver Mercedes. (Which I have no problem with). As for the question of receiving an equivalent vehicle -- if that means the ''standard minicab'' then yes, if the same type (of make/brand), then no. I left a four on overall simply because I do not know if he parked exactly where I had arranged... (But he may have, I cannot for sure remember... I left the building, was waiting, not seeing this car, and walked around to another place, and he was there waiting...). Other than that, an overall good service. "
"Friendly service "
"I tried to call 2 HOURS before pick up time to cancel my reservation, tried multiple times and no answer - left a voicemail to cancel my reservation (AS STATED TWO HOURS BEFORE PICK UP TIME) which was IGNORED !! Therefore had to spend £40 on a taxi which wasn’t required and cancelled in adequate time - absolute rubbish "
"The driver did not arrive and I had to make an expensive alternative arrangement so now I expect a full refund ."
"The driver did not arrive and I had to make an expensive alternative arrangement so now I expect a full refund ."
"Great service. 👍"
"Great service. 👍"
"The drivers were very accommodating and helped us out during the day"
"Excellent service "
"Great driver and reliable service."
"Excellent service, driver was on time and drove with care and attention, pleasant manner."
"Great service. Didn’t have any cash to top the driver "
"Highly recommend. Found the app to be excellent. Made couple of amendments to my booking over the phone and the app updated straight away with no problems at all. "
"I can not fault the service. Driver was very nice, excellent safe driving and waiting for us on arrival. What more could anyone ask! Highly recommended!!"
"Thanks "
"great service."
"Great service "
"Punctual, courteous service"
"It was very good. This was a long distance journey starting very early in the morning. In advance, the driver texted me his name, told me he was en route and arrived early but without hassling me - texted me that he had arrived and quietly waited. He was courteous, friendly and pleasant without being intrusive. He drove smoothly, well and efficiently and got me to my destination in the time I had been quoted. At this time of Covid I was very pleased that I could open the windows fully, on both sides, which gave good ventilation - and the driver suffered this without complaint. He did not wear a mask, but explained that the reason is that on long distance journeys a mask makes him sneeze and thus interferes with his driving and also told me that the drivers have a Covid test every 3 days. "
"Great service "
"We had the same driver for both journeys and he was brillaint. Lifted our very heavy (23kg!) suitcase into the car for us and was very lighthearted and lovely when asking us about our trip. On time for both locations, and called me when I arrived in Edinburgh to direct me to the airport terminal which was very helpful. Would use this company again. "
"Sympathetic driver !"
"Imran was very pleasant but did not meet us in the terminal. However what had upset me is I have received a bill for £103. I paid £73 which I assumed was fixed. We were not late in airport so why have I received a receipt for a differing amount, and when I have already paid. "
"Very good communication, pleasant, knowledgeable and courteous driver. Highly recommended."
"Excellent service"
"Excellent, arrived early, friendly driver, hard working individual clearly. Would use again. "
"Excellent, arrived early, friendly driver, hard working individual clearly. Would use again. "
"Great experience "
"Excellent service, can't be faulted"
"All good."
"Lovely drive "
"Both drivers I had were amazing, very friendly and attentive, couldn’t ask for better service!"
"V good "
"Lovely clean car and very friendly driver. Would definitely recommend."
"Very pleasant journey driver very friendly got me thier in plenty of time"
"Good "
"Very impressed"
"Great service, on time and friendly driver "
"Services was just excellent!"
"Happy "
"Really pleasant driver. Great with my kids. We already left a tip "
"Lovely driver, and gave a great summary of things to do nearby! Would definitely recommend again!"
"Very good trip"
"Hasan looked after us for 3 days and was absolutely fantastic. On time helpful courteous funny. Highly recommended and would use again defo"
"Issam was a polite and courteous driver. He was punctual and his car was immaculate. Thank you."
"Despite calling him weeks ago to confirm he had received the updates from your website (which he hadn’t!) to our times, he never showed up and was rude on the phone. I will never use him or you again"
"-"
"Despite the restrictions around Hampden GOJO driver Imran found us due to App location tech. Excellent service all round. "
"Driver was polite, helpful and cheerful. excellent service. vehicle clean and comfortable."
"Got us there and back in a speedy fashion. "
"Easy process to get taxi booked at short notice"
"All fine"
"All good. No problems with the booking."
"Well done. Great driver. "
"Well done!"
"Great service, will definitely use again. "
"Good"
"Good"
"The journey was very pleasant, just what I needed after an operation. Felt very comfortable and the temperature was perfect. Driver was very friendly too. "
"Really great driver managed to get me back home on time. Thanks very much for the journey!"
"Great driver, thanks!"
"He was late but it was due to traffic. We still made it on time."
"Great value and service"
"Don't understand why you charged almost double the actual fare. What is the advantage in using your service? "
"the driver phoned and asked us to meet him in the pick up car park "
"you stil haven't sent me my invoice taxicode.com"
"Very good and on timel"
"Very good driver"
"Superb driver "
"Fab service, the driver was so nice and give me some advice on where to eat. Very professional. Spotless car. Perfect experience "
"Overall quick and efficent "
"."
"Pleasant, punctual and perfect for my needs. "
"Driver Shabbir was prompt, polite and a great help. Would highly recommend "
"Excellent service and our driver Imran was very nice and friendly. Would recommend and will definitely use the service again "
"Very friendly, kept me updated on journey times and any road issues. Would highly recommend this company."
"On time, really nice driver, I felt safe during whole travel :)"
"Driver helpful and kind"
"Very good service"
"Great"
"Great service out driver was really polite and friendly Would definitely recommend "
"Driver was great, was in communications with me from when the plane set down. Didn’t come into the airport as we agreed it best not to with COVID concerns."
"Friendly on time "
"It had to do with the previous passenger. But it would have been great if the original pickup time of 5am was accepted in the first place"
"Great driver very friendly but professional "
"Very pleasant experience "
"Excellent service."
"Very nice driver, came at the exact time and ended up arriving 10 mins earlier ! "
"Very quick and enjoyable ride."
"My Driver was lovely, very courteous & the car was absolutely immaculate. "
"Helpful driver"
"Great service driver excellent already tipped"
"I had such a lovely experience driving from Edinburgh to Glasgow. The car arrived early which was great as my train came in earlier so we were able to get on the road straight away. My driver made the experience as he was so lovely and friendly. He was passionate about what he did and I thoroughly enjoyed him. A great experience and would recommend to a friend. "
"Not the best experiance booking the taxi, with the driver coming late. Otherwise was ok."
"God service"
"Picked up on time. Very courteous driver. Immaculate car. "
"Very straightforward. Good service. (I won't leave a tip, I tipped the driver) "
"Great service!"
"God service."
"My driver was excellent and very helpful"
"Overall very good service "
"Overall very good service "
"Very pleasant driver"
"Excellent."
"The driver was lovely and chatty, who took my mind off an otherwise tense day. Thank you! "
"The driver was lovely and chatty, who took my mind off an otherwise tense day. Thank you! "
"Excellent Driver,He was very polite and friendly. He was on time. I wish every driver like him."
"It was a nice journey and the driver was very kind, he arrived earlier."
"Nothing it was just different to vehicle I was told driver was excellent "
"The driver was absolutely brilliant. So friendly and professional. "
"What an amazing service they provided for me. Driver was on time and he picked me up very early in the morning. Driver was also very well mannered and polite. Thank you so much!"
"Excellent all round "
"All was perfect, we arrived in Edinburgh to the Notary perfectly in time, the travel was safe and relaxing, the driver was very kind. Really a positive experience."
"My driver Imran was lovely, and didn't drive off until I was inside my flat. Thank you for getting me home safely!"
"My driver Imran was lovely, and didn't drive off until I was inside my flat. Thank you for getting me home safely!"
"Great service, great value."
"Very comfortable ride"
"Perfect"
"Good service "
"Imran was spot on time and at the front door. He was very friendly but gives you your space. The car was very well maintained and clean. "
"Excellent driver on time very enjoyable journey"
"Superb service, I have recommended it already to a few people and I will be using this service again 100%. driver was on time and very professional I was very impressed! The car was in great condition and comfortable."
"Excellent"
"Excellent service and driver very good indeed.. was great to get home.. "
"Perfect service friendly driver "
"Great drive! Thank you Donnie 😊"
"Excellent vehicle and well informed charming driver who drove safely at all times. "
"Excellent. Very professional. Smooth and comfortable journey. Polite and professional guy."
"Very pleasant trip and the driver helped at the other end. "
"Very comfortable ride! Will use service again."
"Great service "
"Imran was very polite & friendly . His car was spotlessly clean He gave me exact instructions as to where he would collect me from the airport . "
"Great service, went above and beyond"
"Great service, went above and beyond"
"Good service in what turned out to be a very snowy day! Easy to book and great communication. Highly recommended. "
"Excellent "
"Excellent"
"Driver was very very professional. Excellent service. "
"This is our second time using Taxicode, and this trip was just a great as the last. Imran was so kind and courteous and did an incredible job getting us to where we needed to be. We will definitely use Taxicode for all of our car service needs in the future. "
"Imran was excellent. He was 10 minutes early, which was very helpful and appreciated. He was friendly and made the ride go by quickly. He told me about the cleaning regime for COVID-19, which put me at ease. I had a relatively quick turn around time for returning and he was right outside when it was time for me to return. Overall brilliant service. "
"It was perfect, thank you very much!"
"Really nice and on time they brought kindness and that make us comfortable."
"very good"
"The trip was nice, yet I was not dropped off exactly at the gates of the airport and instead had to walk a good 5 minutes to get there. Not sure if taxis aren’t allowed to drive there, so giving the benefit of the doubt. "
"Driver was great. Really helpful. Super friendly. Early which meant my Mum coins go early. All excellent !! "
"The driver was really friendly and kind. I appreciated the little chat we had in the car on my way to Dundee. He was really helpful as he assisted me in lifting my luggage. The driver's patience was really warm "
"He arrived on time and he was very friendly"
"The experience was generally a good one however I was dropped off a reasonable distance from the departure area as I was informed the drop off point was unavailable. This was disappointing and no use at all really with luggage as no trolley was available "
"Very comfortable drive"
"Driver was helpful but drove a bit fast considering the condition of the roads. Got us there in plenty of time!"
"Great experience with our driver, he was on time, very friendly and wore a face covering (as did we). We booked the cab for £44 in advance and happily gave the driver £60 on exit. Would recommend to friends and family and will definitely book this firm again in future. "
"Driver was lovely and would use again "
"No hiccups to report, thank you for the good service."
"Really professional and polite "
"arrived on time, very good services "
"Great guy"
"Excellent service - prompt and courteous driver. "
"Driver was really nice though a bit ahead of time which was stressful but overall very satisfied!"
"Very comfy"
"Everything went smoothly"
"Short notice booking. Service was unable to provide MPV/SUV but did provide suitable new Mercedes saloon. Attentive driver."
"good experience "
"Really good "
"My friend left her phone in the car and our driver found it ASAP and got it back to her. Thank you so much!"
"Perfect "
"recommended"
"Fabulous experience with the nicest driver!"
"Imran, Was extremely courteous and pleasant company for our journey across Scotland. Tip already given. Thank you."
"My driver was a pleasure. He was friendly and helpful. I gave him a tip."
"Very friendly and professional driver. On time."
"Early, polite, not intrusive - will use service again."
"Driver was on time and very helpful. "
"n/a"
"Amazing, our driver was actually earlier, which was great and we did see him immediately! "
"great and to time on a complicated day for me"
"Everything was fine."
"Pre booked to be able to make an incredibly important appointment at the emergency dental hospital, the driver was unable to make it due to accidents on the road and was unable to pick me up. still being charged for this and not sure how to appeal for a refund. "
"Driver very friendly. Car was spotless. All in all AMAZING!!!"
"The driver was very friendly and helpful, I’d use this service again!"
"Very good service"
"Great experience would use again. Very knowledgable driver"
"Satisfied"
"The driver was really experienced and professional."
"Brilliant service. On time and friendly service. Many thanks"
"Excellent and kind service"
"Really, really good service, will definitely use again."
"Really nice trip"
"Driver was polite and courteous. Would definitely use the service again based on price, comfort of vehicles and safety conscious attitude of driver. "
"-"
"I have had the same driver twice and both times he was unbelievably friendly and very punctual. I used the service by chance but because of the treatment the driver gave me and my partner, I will use taxi code a lot more. Hand sanitiser available and car was very clean too. "
"Very friendly and helpful driver and I gave him £5 tip and we were both happy"
"The driver met us at the pick up point, not inside the terminal at the gate. "
"Very smooth drive"
"Excellent."
"my driver came early since it took less time for me to get through customs than expected, and he was super courteous and friendly!"
"I arrived at the airport early and the driver came to pick me up before the scheduled time, which was very appreciated. The driver was also very nice and helpful. Excellent service."
"Our driver was kind, professional and polite. My mum had a very smooth journey to the airport. Thank you "
"Our driver was on time, kind and professional. My mum had a very smooth journey to the airport. Thank you "
"really great service and driver was lovely too. will be using again"
"This was my first time to use this service, and I have to admit that I’m really impressed with the driver accurate time and friendly environment. "
"Polite and very good driver. Everything good!"
"The driver was very nice and polite with good service."
"Drivers was very friendly and helpful!!"
"Excellente driver!"
"Imran was probably the best taxi driver we have ever had. Extremely friendly and very helpful"
"RTA , he said"
"Friendly driver who kept us updated before he arrived. "
"Nice pleasant driver, will definitely recommend to my friends "
"Very friendly driver, who drohe carefully."
"Very friendly driver who was able to advise me of the layout of the airport which I had not been to before, his advice was ver helpful. "
"Good service"
"Great!"
"Very gently driver, very good seevice"
"Great service and at short notice"
"Very nice drivet"
"Driver was on time and car was clean."
"Very good !"
"Fantastic customer service,well looked after. Punctuality & professionalisms to a high standard .Highly recommended. Special thanks to our driver, who made this journey secure and comfortable."
"Very good service"
"It was amazing "
"We had an excellent journey, thanks. Our driver was on time, extremely helpful and patient and our trip was great. "
"It was all in all good"
"Excellent service excellent and comfortable car, friendly and at the same professional approach of the driver. I strongly recommend this company."
"Very good service "
"Great trip"
"One of the best taxi hires I have had"
"He was stuck at airport I believe."
"We got confused and couldn't find each other for a while, but we worker it out."
"Overall was great"
"Excellent easy service "
"Very Good!"
"Great service "
"Very polite and helped with bag "
"I ordered 2 hours before required and still amazing service! Thank you so much! "
"friendly and reliable service, first class and will definitely use again"
"Very good journey and very pleasant drivers."
"Very good driver! Kind,helpful and professional! Thank you 😊 "
"Kindness of the driver"
"Driver arrived early to ensure he had the correct address, great service."
"It was very good service, I left a £5 tip "
"Not what we expected "
"Hello The company, however polite, didnt supply a vehicle at all Thanks Michael"
"We were due to be picked up at 2300. Driver texted me at 2308 to say that he would be at least 1 hour late. He was in Biggar at the time which is over 40 miles from our scheduled pick up at Hopetoun House. As the venue closed before 12pm we had to cancel and order a taxi from a different taxi company. Have emailed you about this incident but you have not responded. A TRULY DREADFUL EXPERIENCE WHICH HAS LEFT ME £69.50 OUT OF POCKET"
"Plane was early"
"Got in touch before I arrived and waited at my destination for me. Helpful and efficient."
"Good journey & price."
"It is not first time I am using your services. All was perfect for me. My score is 5 in all positions. Very smart drivers, all in time and safe.Thank you very much. "
"First time using this service and it was a pleasure. Very punctual and a very pleasant driver. Will definitely use again. Superb. "
"First time using this service and it was a pleasure. Very punctual and a very pleasant driver. Will definitely use again. Superb. "
"Stress free travel. Would recommend. "
"A friendly driver"
"Perfect"
"Very pleased with our driver - arrived early and had us at the airport ahead of schedule. Helpful and courteous. "
"After Ariyah Elite was assigned to my booking they send me an email that said my booking was for economy and was to cost £26.15, which was not what I booked - I booked the Mercedes E-Class for £34. The car that arrived however was a BMW 5-series, which is the equivalent to the Merc, so I paid the driver £34 in cash. I then received an invoice from Ariyah Elite for the amount of £28.33??? So doesn't look like they know what's going on..."
"My only complaint was the contact number for the driver was an American number (‭+1 (678) 256-2483‬) Atlanta northeast, GA, United States & I was charged £6 for a 3 minute call to the driver when I shouldn’t have been charged at all if he normal UK number "
"the flight was delayed, but the driver waited and met"
"Our driver Imran was excellent! the journey home after Hogmanay festivities was an absolute pleasure. I will definitely be using this service again!"
"Overall very good but I think a more direct route was possible. "
"Great service "
"Great journey"
"Nothing. It was as we had arranged by phone conversation "
"Hi, this taxi journey didnt happen. The driver went to the point of destination rather than the point of collection. One week later and still no refund? Please refund the outbound journey as we had to book an Uber. Simon"
"Very good service, on time and really friendly! Would use your service again! Thanks a lot!"
"Imran was the perfect driver. Very happy with the whole experience. "
"Very professional service and both Gary and Imran were so friendly and actually made our time in Edinburgh that bit more special. Thanks again guys, will use you every time we travel to Edinburgh. "
"While our driver was very polite and helpful, taxicode themselves made an absolute mess of our journey. Estimated travel time when I was booking the journey was 10 minutes, however when our driver arrived he was surprised to hear this as the actual time is between 30 and 40 The confirmation email stated the distance as 4 miles, in reality it was 10. Because of this, we missed the train we were heading for and it cost us £90 to get new tickets. Would never recommend or use this site again."
"While our driver was very polite and helpful, taxicode themselves made an absolute mess of our journey. Estimated travel time when I was booking the journey was 10 minutes, however when our driver arrived he was surprised to hear this as the actual time is between 30 and 40 The confirmation email stated the distance as 4 miles, in reality it was 10. Because of this, we missed the train we were heading for and it cost us £90 to get new tickets. Would never recommend or use this site again."
"Excellent service "
"It was great. "
"Our driver Gary was amazing!"
"Charged a surcharge without being told by driver "
"No remarks"
"Excellent service. Very friendly and courteous driver"
"Gary was brilliant, a he was early too. Professional and got us to the airport in good time. "
"The driver was friendly and informative."
"Pleasent driver, would recommend this taxi firm. I booked it through taxi code and was not impressed that they wanted to charge me £10 to change the pick up time. I would in future just book with the company "
"Our driver,Gary, is a true professional. His is prompt and courteous. A true gentleman!"
"All good"
"I have been subscribed to a mailing list, please take me off immediately. Or else next time, I will not give a positive review."
"Amazing service from start to finish. "
"Great experience "
"Excellent Service, kept me advised at all times."
"Wanted to call to inquire about booking as it was less than 24 hours before my journey and no driver had been allocated, but there was no answer on your phone line. Absolutely no complaints about the driver or the journey, but doubt I will be using you again due to the cost (you kept more than half of the cost of £47.50 for yourself with the driver only getting £22) , being unable to contact you, and your absolutely mad refund policy. Driver was tipped in cash as he turned up early and got me there in good time."
"Great service "
"Alan was fantastic on both our outward and inward journey. He was ready and waiting for us both times, we really appreciate it! Th text service was incredibly useful!"
"The driver was very pleasant and on time, and drove carefully and well in heavy traffic."
"Xx"
"No"
"The driver could not have been more courteous or the journey any better. "
"Chris was great made sure everything was ok"
"Driver was late and did not take us the full distance "
"I arranged this service for Norwegian Government officials and my client and asked/paid for a meet and greet which never happened. The passengers had to locate the vehicle themselves in the parking area outside the terminal using the number plate and the driver was sitting in the driver seat. The driver wasn't very helpful loading the minibus and was did not know the destination for the drop-off. My client also advised that there was also a clear language barrier which made the whole process more complicated and stressful than it needed to be. Subsequent booking where same driver was assigned was cancelled and no refund available in spite of the reason for cancellation being related to poor service on this pick-up. Would not use service again."
"Mario was fantastic. 5* He messaged me the night before confirming the time of pick up and was arrived bang on time. He was polite and I really have nothing bad to say! It was so nice to have him pick me up in the evening too, to see a friendly face after a long day. He messaged to let me know he was waiting and would come through to the terminal when I was ready. Once again, no faults! Got me home in no time at all. "
"It was just a lovely journey . Relaxed and comfortable. A lovely experience all in all "
"Great service"
"Great service"
"Very happy with the service. Getting a taxi to the airport at that time of the morning you have to be confident that the driver will be there on time. He was here early. Sorry for the delay in replying."
"First class service"
"Driver was excellent."
"Good friendly driver. Early and waited. Nice 7 series. Clean car. Smooth ride. "
"An excellent driver. Much appreciated."
"Driver was polite, friendly and helpful. Vehicle was clean and spacious. Got to my destination in good time. Fully recommend. "
"Fantastic"
"GREAT SERVICE AND GREAT COMMUNICATION"
"On time, professional. Driver gave helpful travel tips and good places to see and eat. "
"Great experience! "
"Excellent frindly and professional service."
"Driver was exactly on time, early even. Friendly and a smooth drive."
"Good experience."
"Our Driver was Very Nice and Helpful!!!"
"On time and professional!"
"On time and brilliant "
"I had a nice ride and a pleasant driver. I'm very pleased. "
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"This is the best Taxi service ever. Imran is always so professional and such a reassurance to know that he is waiting with a warm welcome and a smooth ride. Excellent value for money and my absolute go-to with two daughters studying in Scotland. "
"Excellent driver/service, thank you"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"Our driver was great. He was early and patient with us. Very safe driver! "
"All good."
"Great service fast and efficient!"
"Wonderful experience when we were in a bind. Booking the cab was easy and we received follow-up emails with our information. Our driver was super friendly and we appreciated him so much."
"Excellent service, very well presented driver & vehicle. I would have no hesitation in booking again or recommending!"
"Great "
"Was late but there was a wreck, so it wasn't his fault. Otherwise uneventful."
"Har too finde"
"Your site was supposed to find the cheapest but Capital Cars would have been £10 cheaper."
"You cancelled the trip while I was on the flight to Edinburgh. Not good. "
"EXCELLENT SERVICE. I recommende."
"Arrived early, helpful, thank you! "
"Punctual and helpful. Thank you. "
"We used this taxi service several times during our stay in Edinburgh. They were always early or on time. And communicated extremely well. We continued to use because of their excellent service. "
"Excellent driver !!! Exceeded my expectations and had a very safe and pleasant 3-hour drive to the airport. Thank You"
"Very courteous drivers for both trips"
"Great service, thank you."
"Roberto was wonderful, friendly, helpful and showed up a few minutes early which relieved any stress"
"Excellent. Timely, comfortable and professional. "
"Everything was very nice and on time. The driver waited us inside of the airport and was very very nice person."
"Amazing experience, will order again in the future!"
"all idccok"
"Driver arrived early and was friendly during the trip. "
"No complaints at all. Very good service "
"Enjoyable drive"
"-"
"Great experience!"
"Best driver ever!! I gave to driver directly a tip! Suddenly taxicode debit twice my ride! It would be great if Someone can check this, thanks a lot"
"Excellent service!"
"Driver did not arrive for our early morning booking. Had to get an Uber instead and nearly missed our flight. Support staff have not helped to refund me; very upset with this service "
"It was perfect. My driver was polite, caring and really helpful. "
"Excellent journey and driver"
"He comes 16:30 then 15:30. The arrivel at EDI was before 18:00 an he drives safely."
"He was brilliant. Friendly and helpful in loading up the car with our golf clubs. A good driver who made the drive to Edinburgh airport very comfortable given the traffic issues we encountered. I’d definitely ask for this driver again."
"Great service and much better than the tram"
"good service. thank you."
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Great ride!"
"Very efficient. "
"…"
"Great driver! Highly recommend :)"
"Very smooth and easy experience."
"I waited at the pick up zone for 15 minutes. There was no Volvo S80 and no call, no text. I received calls and texts from dispatch just fine starting 17 minutes after pick up time. I was running late and could not wait any longer so I took a conventional taxi (I explained that to dispatch). Can you please ensure I am not charged for this?"
"Very nice car and friendly driver!"
"Driver on time and attentive (called to let us know where he was parked, dropped right at venue door). Excellent service."
"Lovely driver and good service "
"Professional service"
"Driver polite & helped guide us to where we had to go when he dropped us off at the airport. "
"Excellent experience "
"In Edinburgh Airport the driver is forbidden to leave the car. "
"Perfect Service!"
"Perfect Service!"
"Roberto was fantastic. Knowledgeable & friendly. The car was extremely clean & the ride smooth. I’ll be requesting him for future bookings when we are visiting Edinburgh again."
"Roberto was very courteous and professional "
"My mother felt that she was treated lije Royalty. Please thank the driver."
"We were esrly and called Imran to see if he was available. He was I n deed and we went across to the pickup zone to meet him. Very delighted with the service and the upgrade of the vehicle was wonderful. Imran was really nice."
"Driver called passenger stupid for changing time "
"Lovely guy took good care of our visiting friend! We tipped in cash so we are all set there!"
"Your driver ROBERTO was on time and very helpful "
"Needed more information on where to meet driver. Had to call office to find driver."
"Relaxed trip"
"Excellent, it was all good. "
"Absolutely phenomenal experience! Our driver was incredibly flexible, helpful, friendly, professional, and genuine. We were overwhelmed and very appreciative! IMRAN KHAN was the best!!"
"Thank you for bringing my son to the airport. The driver was friendly, professional, polite, and personable. We are leaving an extra tip please extend our gratitude to him. Carol and Zac. "
"Wonderful experience. We gave our driver. Cash tip"
"Thank you for excellent service!"
"I booked 1 x 12 seater for the day so we could be mobile as needed. Instead I was given 2 x taxis who did not remain on site with us as agreed. They returned at an agreed time. I would like some form of refund as I was sighted on the vast email traffic which suggest the taxis were of a value of 280 maximum. please call me back, I also left a voicemail yesterday."
"Excellent!"
"Excellent "
"This was cancelled—-twice—-after a screw up. The car was supposed to be for yesterday. Not today. The confirmation said today even though I specifically said I needed the car “right now.” I got it cancelled, the driver was posted anyway and I had to remind your site that it was cancelled. I got a confirmation that it was cancelled. And now this!!! Wow. Get your act together. AND GIVE ME BACK MY MONEY!"
"."
"Driver was on time and courteous. "
"Feed back car arrived 20 min late, we had to rush to get our flight we asked and paid for a small people mover to handle our luggage and we got a town car instead which we squeezed everything in but was not what we paid for. the job looked like it was sorted last minute although we had booked it from 2 days beforehand "
"We didn’t get the vehicle I ordered BUT I got a phone call beforehand to explain that due to the amount of luggage they’d recommend a bigger vehicle that could be offered at the same price as the smaller luxury one I’d ordered. So I’m the end it was very good service."
"👍🏻"
"Lovely driver and very easy to use the website to book and the app to track the journey. Thank you for great service "
"Lovely driver "
"Strictly in time , efficiënt and competent and also very pleasant journey ! "
"Great service would recommend "
"Driver was prompt and friendly. "
"The driver does not appear "
"The driver does not appear "
"What a great driver! He was so nice and personable and made our trip to Rosslyn chapel even better than we hoped. 😁"
"Excellent, would recommend "
"Extremely overpriced "
"All ok"
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"good service"
"Grossly overpriced to drive 1 mile. "
"Great service"
"Not his fault…traffic due tograduations"
"Reliable service "
"I hired this to pick up my 4 American friends at Balbirnie House Hotel in Markinch, Fife to take them to Edinburgh Airport today for their flight to London. It proved extremely smooth process, was in time as stated and the Service was everything I could have wanted for them. I will most definitely use this Service again and recommend it to others. Thank You. "
"great experience, driver was even a bit early and let us know, great conversation on the journey, great driving"
"We had a great day with Imran. He gave us information about the city and the region and even did a brief stop at a roadside strawberry stand to try the local strawberries. We finished our day a little earlier than planned and he was able to pick us up a bit earlier. It was an excellent experience."
"Efficient service, good system. Gave driver tip on arrival."
"Hello! First of all the vehicle arrived 30 minutes late!!! Second of all we paid 200 pounds for a Mercedes van and not for a black cab and I would like a refund. "
"Excellent job and did a very good job."
"Our flight was delayed by 45mins & there was a problem with baggage conveyor belt at Edinburgh which caused a further delay of 45mins. However our driver Imran(?) was patiently waiting for us. The 20 min ride home in his Jaguar XF helped to distress us and he didn’t charge extra for the delay."
"Good experience "
"Friendly driver! Fast and efficient, great service!"
"Syad ali is a respected driver "
"Excellent service "
"perfect"
"Very pleased with our driver and service "
"I’ve always feared going to country weddings because the taxis are so unreliable but this company were perfect. Communicated well from the start and delivered as promised. Would recommend."
"Arif was an absolute legend! He went above and beyond helping us with our luggage "
"Traffic"
"The driver was amazing and I really appreciated the communication and contact."
"ghood"
"Excellent. On time and very curteous."
"Our driver was excellent!! He was most friendly, knowledgeable of the area and a very good driver. The vehicle and driver was more than expected"
"Promo pick up "
"Very helpful"
"Perfect experience"
"All good, friendly service."
"Excellent friendly and informative driver"
"It was awful. No comment "
"Driver was on time "
"Our driver was helpful, kind, and enjoyable! We already gave him a tip upon arrival to our destination. "
"Fantastic ride from Edinburgh to York! Our driver was friendly and The vehicle was very comfortable and clean! We would definitely book with GOJO Scotland again 👍👍‼️"
"Great service!"
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"No problems, met driver at outside pick up point as expected and good journey to destination. Driver very helpful with luggage etc."
"Great reliable service, would use again!"
"I didn't leave a tip through this app because we already gave him a $40 tip."
"Prompt service"
"Great driver."
"My driver was on time, helpful, friendly and very professional at 4 in the morning no less! Worth the price and the cash tip I left was well deserved"
"The driver was great and on time. The communication with the company contracting the driver was confusing. "
"Service was excellent. Easy to set up, driver was great, everything went as scheduled."
"Very good"
"Driver was a bit early which was really good. Informative, friendly, and helpful. Couldn’t ask for a better experience "
"Really kind and helpful driver."
"Thanks for the ride. Tip paid in cash."
"Great"
"Great service and very friendly!"
"Everything was Fine. Thank you."
"superb, i was very late due to a delayed flight but the taxi tracked my plane and was waiting for me when i arrived."
"Made our little trip to Stevenage easy and smooth!"
"Thank you for your help in rescheduling the journey."
"Perfect driver! Came early and was helpful"
"Driver was fantastic, had great conversations on the way there and back. Will recommend this service to all my friends if they travel to scotland"
"Everything was great, and he even gave me tips for driving since I'm an Ameican driving in the UK for the first time."
"Actually I got a better care than paid for, because the driver was going on to Dundee after Dollar. I enjoyed his company and conversation, the ride was very fine, and I was able to do some preparation for my appointment."
"Very timely and kind. Thank you very much."
"Never saw a driver inside or outside the airport. The driver claims he was on time, but I was not able to reach him by phone. Took us about 15 min to go through security and collect our luggage, when we were done there was no driver outside, while there were other taxi drivers waiting for passengers. Had to take another taxi, and never got refunded."
"Excellent experience. Driver communicated well in advance to let me know exactly where to meet and when she would be arriving. Very friendly. "
"Great service, on time and very efficient. We had to change drop off point and they were more than happy to accommodate "
"Driver was courteous, on time and delivered us in a timely fashion."
"Great experience"
"Nice driver, good service. "
"They didn't ask for my flight number had I known I would have gave it to them but they never texted me back to let me know. A reminder would have been nice. 70 lb wasted "
"Thank you for perfect and flawless wedding guest Transport"
"The service was very good as said by the customers. Vehicle was clean and driver was on time"
"Our driver never showed!!!!! "
"We experienced your services with 6 journeys during our stay in Edinburgh and we really appreciated the cars and the drivers ! We would highly recommend your company and will certainly use it again for future trips to Scotland !"
"Our driver did not show. We attempted to call the office and got a voicemail and then sent an email. We waited 20 minutes and gave up and got an Uber. After I got in the Uber, I saw an email response saying that our driver was looking for us at the terminal. That was 9:27 and our pickup was scheduled for 9:00. I assume I will be charged still."
"Driver was 5 minutes early, very friendly, speedy ride, no problems! Thank you!"
"Driver was pleasant and efficient. "
"Driver on the way out never turned up and we had to last minute get another 2 cars sent which was stressful. Way back, driver was a bit rude and only had 7 seats vs the 8. Luckily we had a drop out otherwise we would have had a massive issue"
"Driver was on time and very friendly. We had an early flight so were grateful to be able to book a car in advance."
"Good experience"
"On-time, helpful, and professional. Quick and easy. "
"I have already sent an e mail to give my feedback. The outbound journey was very good on time and pleasant. The return journey was a disaster, the driver could not get to us and resulted in my young daughter and I having to find an alternative way home and walking around Edinburgh after midnight. I emailed on the Sunday after our booked journey and still await even an acknowledgment let alone the refund for a unreceived journey. Very disappointing and I am not inclined to use your service again"
"Good experience "
"Super service."
"Service was on time and as expected"
"Overall amazing service - there on time and with good knowledge and very good service!! "
"Great service. "
"Driver experience was good Office needs to be a little more flexible in interpreting the initial contract But overall would use in the future "
"The diver did not show up at the designated pickup location. In fact, by his own admission, he was 1 block away. We were forced to find alternative means to get to the airport."
"Excellent 👌🏽 "
"Excellent service and right on time for my early flight. "
"Driver and car were fantastic. "
"Driver was great"
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Good expérience "
"Driver tracked my flight and kept in touch with me and arrived on time just before my airport exit "
"Our driver was professional courteous and knowledgeable. We really enjoyed our ride. Thanks."
"Great service"
"Zaed did a great job of getting to and from our destination. His car was very clean and comfortable. Excellent service!"
"Amazing friendly driver! Really good service and very accommodating and would use it again!!!!"
"I ordered and paid for a meet & greet service and this was not provided as the driver was not inside the airport. his is the 2nd time this has happened.Also the vehicle provided was not equivalent to what we were told the vehicle would be not even as like. I will not be booking a car via your company again, unfortunately. A f=refund should be given on this occassion. Chris Galloway"
"Easy and reassuring journey to the airport so early in the morning after the stress of a cancelled flight the night before. Driver was prompt and careful, helped with luggage. "
"Vehicle was fine and driver was on time. Was told the waiting charge was £5 per 15 minutes with the first half an hour free as per confirmation e-mail. The driver arrived and said it was £10 per 10 mins with no free waiting period. Ended up paying £20 just over 15 mins of waiting."
"Everything went amazingly and the drivers were amazing"
"Thank you! "
"Great "
"Driver was very good and on time "
"Wonderful experience! Car was very comfortable and driver took us the scenic route so we could see the country one last time before flying home."
"excellent service"
"The driver was on time, drove safely, and delivered us to our destination. The only comment I have is about the cost of 29 pounds to drive 2 miles. Regarding if we'd like to leave a tip, we provided one to the driver in cash."
"Our driver arrived promptly 15 minutes early and took us to the airport without incident. He was a very courteous and pleasant young man and we enjoyed our ride."
"Really nice driver! Everything went smooth."
"Great Service, will be using again. Highly recommend."
"Very good "
"Nothing went wrong. "
"Such a lovely man, a keeper!"
"Very good service"
"Thank you for your great service "
"Trip arrangement was quite easy and the driver arrived with perfect timing. "
"Top driver "
"Afir Mohammed was friendly, Professional, kind and fun. We could not ask for a better driver. "
"On time"
"Very nice driver, very pleasant journey"
"Overall good. I think it was trafficking was the reason for the delay not him. "
"Abu was on time, friendly and a nice guy to talk to during the journey. No negative points at all."
"The driver Washington a very good guy Vero kindly and spoke with us also if my englush Was not too good."
"Everything was so smooth. On time, communicated where he was parked, easy journey. Couldn't have been better. Thank you. "
"The driver was very helpful and communicated very well."
"Excellent service. Driver was very efficient and had a warm friendly demeanour."
"Very good experience. Friendly excellent driver"
"Arrived on time, with timely updates and live tracking. So much better than Uber!"
"Good service. "
"Great service"
"Great service, easy to book. Driver arrived exactly on time and was very polite and professional."
"Kevin was a fantastic driver! Super friendly "
"Equivalent"
"All great!"
"Tip Top 👍💪😎"
"Grossly overpriced for nothing better than any other taxi. Small car sent. Driver 25 minutes late"
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"10/10"
"As expected!"
"Muhammed provides a great service "
"We have ordered a car with child seat which was not provided. The driver did not know about this requirement as it was not communicated to him by the company. It is really frustrating as we paid the extra price for this specific service advertised on the company’s website. We order a car to and from the airport and there was no child seat provided in either journey which is really disappointing."
"Driver on time. A friendly driver who helped us with our luggage. "
"It was a great ride, Gary did very well!"
"Excellent service, thank you very much!"
"Good service"
"-"
"Service fine but feel ripped off as Uber back in reverse only £18 "
"Excellent service thanks."
"Awesome. Upgraded. Driver very pleasant. "
"Imran was so friendly and kind, he made the journey very easy. Thank you."
"Arrived early, got us to the airport in time, helped with baggage, was courteous and polite."
"I've used this service several times, and the drivers and overall service is always excellent."
"We went to the wrong place in the terminal. It was not the drivers fault. The service provided was very good. "
"Driver was prompt and drove smoothly. He had instructions for the airport but easily adapted when he found the directions were different. Great service."
"Driver and car were excellent "
"Saieed was excellent - we tipped on the night "
"We are elderly and have impaired eyesight so the distance to travel to the new pick up point was a struggle. The driver Mariusz was excellent however. . We would need to know in future if that pick up distance is still operative. Prefer to book by phone! "
"Nothing! Delighted to get an upgraded vehicle."
"This was the first time I used Taxicode and was very impressed. It's always a bit of a nervous time getting a taxi for an early flight but my driver was prompt and so helpful (I gave him a cash tip so not leaving a tip here is not an indicator of the service!) "
"Kedves és udvarias sofőrrel találkoztam. A következő alkalommal is őket választom."
"Great"
"Excellent "
"Excellent service - destined to get even better when the Rolls Royce arrives! Highly recommended"
"It was a Toyota with less comfort than a Passat. The driver was unable to provide me a receipt - and on your website there's no option to print a receipt"
"All was great. Already paid tip directly to driver. "
"Great communication and on time service. Takes the worry out of getting around."
"gave him cash as a tip"
"Driver was super.Would highly recommend him."
"Amazing experience, will book again next time."
"Imran was amazing . Couldn't more highly recommend "
"Very good service"
"Great Service"
"The driver was courteous and helpful. "
"I booked the taxi on behalf of my daughter to take her to the airport She waited 15 minutes for the taxi and tried calling all the numbers provided, including the drivers mobile. No response In the end she was forced to make alternative arrangements I phoned this morning and was told to make a complaint so that credit could be made to my account"
"Very professional service. "
"Great service ! Highly recommended !"
"Easy going and good conversation on the ride from the driver. Upgrade to a BMW 5was s nice touch."
"Imhan was lovely. He arrived before the time, was helpful and very pleasant. "
"Excellent Service although quite expensive "
"Thanks a lot Dony. "
"Very efficient service. A friendly and helpful driver"
"Zahed & Imran both provided a 5* service for which they both received a well deserved tip"
"Excellent Pleasant driver, on time and comfortable car."
"Held up in roadworks "
"Great service."
"On arrival driver left us a block away and not in front of the hotel. He left us in St. David Street and we had to walk with our luggage and hand luggage Departure driver came in front of the hotel as booked. We tipped both drivers on spot."
"Positive"
"All good!"
"Great experience "
"Everything went smoothly and our driver was great."
"Punctual, Friendly and helpful!"
"OK"
"Everything was good."
"No issues "
"Great"
"Very professional and reliable service."
"Your company takes way too much from the trip! The original fee should be around 50 pounds. However, we were charged for more than 80 pounds! "
"I booked days in advance and yet was only told you had no car seats available 14 minutes before pickup, despite the driver showing me messages where he'd warned you he had no car seats yesterday and you told him it was fine. My booking should never have been confirmed if you weren't sure you would have the seats available, or at the very least you should have warned me yesterday so I could make other arrangements "
"Excellent. Very polite and courteous driver. On time, clean car and helped with the luggage. Telephoned to announce time of arrival."
"Absolutely excellent service. Driver was on time, car was super. I would definitely use again. Thank you. "
"The driver was an awesome guy ! Very professional, on time and a good driver ! "
"Super friendly and on time."
"Na"
"Fantastic service!"
"Very happy with the journey. Driver was slightly late because of unexpected traffic, but I had booked with plenty of time to spare, so no worries there. He was very communicative about where he was, and how many minutes he would be. Drive was safe and pleasant."
"The driver was very friendly and very helpful to my family, would highly recommend them."
"Good Driver"
"The driver was punctual. Very friendly and accommodating - on both trips "
"The car was not clean on arrival. It had crisps on the seat. The car broke down during the travel up to Edinburgh and we had to wait in the cold by the side of the road for more than 30 minutes. The driver did not tell us what was wrong, a friend of his eventually drove to us and put gas in the car. It is inacceptable to break down because you forgot to put gas in the car before driving people up to Edinburgh. Although the driver was very apolegetic the next day, we feel it is important this is signalled to the company. After the issue on the Tuesday I tried desperatly to get in contact with Gojo and did not get any answer, I tried calling, messaging, sending an email, sending a message through instagram. It is extremely unprofessional of them, what if something even more serious had happened, nobody would be available to help sort things out. Service is terribly bad and I would not recommend the company to anyone. "
"Nothing wrong, met outside at drop off point, no issues"
"He was very nice. The other driver never showed but he made sure we were okay before leaving. "
"Everything was great and as it should be! Thank you! Already left a tip. The original charges obviously included the tips! (As your site states when you pay)"
"Very friendly driver and excellent service - thank you! "
"Car was waiting for us, on time and in place. Car condition was excellent. THE driver was excellent. Paid a cash tip"
"Driver was on time and text to let me know he was there which was nice. "
"Perfect"
"Great service!"
"Our taxi never showed up, seems to have been a misunderstanding and 2 streets with the same name but taxicode have not contacted me or offered to issue a refund of any kind, 8 ladies left walking to the tram at 5.15am in the morn but our money was paid to taxicode!! Would not recommend them to anyone"
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Total rip off to charge £23 booking fee ! Leave a tip??? Never "
"It was great"
"Nice service"
"Everything Was First Class!"
"Excellent service"
"NA"
"Very friendly and safe driver"
"Great driver, friendly and chatty on trip back to the airport. Perfect end to the holiday "
"Competent, careful drivers. (I already gave the drivers a tip in cash. I wished to reward good service.) Thank you."
"Friendly and efficient driver"
"Friendly and perfect driver"
"Great service "
"Very clear instructions provided the day before Easy to locate pick up point "
"Pickup was booked for 4am to take me to the airport. No show at 4am - rang both the driver and the taxi office and no response. Finally got a response at 0410 - the driver had fallen asleep! He got to me at 0422."
"Imran was amazing - so polite and very caring to me and my elderly mother - the car was fantastic - felt so safe and cared for. Thank you. We gave him a tip in cash."
"All perfect"
"N/A"
"Paul was helpful, safe, and a reliable fix to our cancelled train! He got us to our destination with a smile."
"I was asked to contact the driver when I got to baggage which I did. Once we got to the pick up point I texted him but he was not there and was going to be 15 more minutes which was frustrating because I booked ahead of time; The driver was very good about giving instructions on when to call him and where to meet him and I did appreciate that I just wished he was on time"
"Friendly driver who arrived early even with a 5am pick up! I would use these guys again."
"Ongeveer already 20 pound tip to the driver "
"Driver came on time. Great communication when giving you updates about your trip. "
"Great service and all worked really well"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"Really good experience, would use you again"
"good service"
"Overall, pretty good and will use you again. Only issue was to do with a need to increase passenger numbers slightly from 6 to 8 and an email not being responded to. I had booked and paid for an 8 seater minibus but the booking sent to Gojo was for a 6 seater vehicle based on the original estimate of 6 passengers which I had requested to increase to 8. Fortunately I picked that up from Gojo’s emails and a very helpful lady there helped me sort it all out otherwise it could have caused a lot of problems. "
"..."
"Donald did a great job, punctual, professional, respectful and welcoming. Thank you from John MacKenzie. I will definitely recommend Taxicode."
"Was great being able to communicate with the driver via what’s app as our flight was delayed multiple times. Thankfully this wasn’t an issue with the driver he was extremely polite. When we finally arrived he was there to collect us. Prompt, friendly and helpful :) "
"But my driver Talla was a lovely gentleman and explained his lateness which was acceptable. "
"Absolutely excellent. Great timekeeping. Really helpful and courteous drivers. All worked brilliantly. "
"I actually booked for 7 people but due to complications with our arrangements, I needed space for an 8th person. Mudassar was happy to help with this, which was much appreciated. I handed tip."
"Excellent driver "
"Great service. Driver already tipped."
"My son said that the taxi driver was delightful and he had a very pleasant journey back to school. "
"we arrived first so met in the car park. driver called me with updates."
"Communication was great — really appreciated the regular updates on the driver’s whereabouts. Service was excellent as well — driver was early, helped with the bags, and friendly. Also liked that there was an option for card payment despite the website saying cash. Only one glitch — website wouldn’t allow my credit card to go through when booking the taxi, and I wasn’t told that I could pay by card in the car. Might be an issue if the person didn’t have enough cash with them and worried about payment. "
"Most important: we were in time at the AirPort "
"Great service. Driver was very professional. "
"Excellent "
"You are the worst taxi company ever, Not waiting for late flight, ignoring my calls and emails and pretending that everthing is great, Npt even accepting bad rewiew. Realy pathetic :("
"Overall, a good journey"
"Driver did not show up. Awful experience, would not recommend. "
"Great Service!"
"."
"Very impressive service and the car was fantastic. My son left his earphones in the car and the driver very kindly contacted us to let us know. We are very grateful. Thank you "
"Driver punctual and very polite and helpful. Friendly too. Actual service was excellent but booking tricky because of 12 hour clock to select pick up time. Then having to phone back to confirm correct details a bit of a pain. It’s an expensive service but now I have used it feel confident I could trust in future. "
"Driver very polite and helpful. "
"Excellent service, communication very good no issues at all."
"Good experience overall , was a bit pricey though"
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minutes from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minute from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The car was on time and clean. Our driver was excellent."
"didnt show"
"didnt show"
"Good"
"Very professional. Early. "
"Very nice driver. Very smooth journey"
"Great service. "
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Great "
"Lovely merc car and bang on time"
"Everything was perfect, including getting us to the correct door for our particular car rental!"
" …."
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"We did not receive meet & greet service at all. We had on-time service. Imran Khan was our driver on Oct. 13 and Kashif Hassan on Oct. 15 - both drivers were polite, communicative, and helpful. In total, we paid Taxicode £88 and GOJO charged £56.43 total (£26.43 on Oct. 13 and £30 on Oct. 15). Will I receive a refund of the £31.57? Finally, £17 of vouchers aren't helpful for me. Please, donate them to charity. "
"When we arrived at Edinburgh airport there was no car available. We waited for 45 minutes, my wife and I were in wheelchairs with 2 airport employees assisting us. After 45 minutees, at their suggestion we took another taxi to Stirling. I am most upset about the no show of our promised driver. I would expect you to refund half of the amount paid in advance, to cover the cost incurred by your no shw taxi. We did try to contact your office without success, the same problem has occured this morning when I wanted to rite this email. Daavid Mahon."
"Great experience! Will recommend!"
"Driver arrived early and I received text updates when the driver was due to arrive. Very good service"
"Lovely person, great experience! "
"excellent --"
"Excellent service and will use again "
"Great service, friendly and helpful driver - tipped driver on arrival"
"Driver was 50 mins late blaming traffic in Edinburgh due to accident. Whilst that was a disappointing start to the experience the company allocated was apologetic and professional about it and the driver himself was very professional, courteous and safe. "
"No further comment. All done as arranged. 👍for the driver"
"The driver was early and very accommodating! "
"Will use again"
" Very good "
"I had to change the collection point due to my original train cancellation. I did not change the time however. Same time slightly different collection point less than a mile away. I called you and you gave me the drivers number. I called them and they told me they would call me back after speaking with Taxicode. They didn’t and then both or my trips were cancelled without anyone speaking to me which was not helpful "
"Nothing went wrong and the driver was completely responsible for communicating with me about the lateness -- the roads were flooded and he had to find an alternative route but he did and and we made excellent time back! I tipped him for his excellent service directly"
"The drivers were both early for arrival and very accommodating. Thank you! "
"The vehicle provided seated the 6 people we had to transfer. Only disappointment was that we left a low financial value item in the Taxi and although we tried a phone call and text to the number mobile number used during the night asking if he could leave it somewhere where we could recover it. We had nor response."
"driver was very polite, and a very good driver"
"Drivers were on time, helpful and good drivers."
"It was a very pleasant journey "
"Driver used his phone a bit much while driving, but all else was good."
"Driver tracked my flight and came accordingly on time "
"Amazing and comfortably - very friendly driver. Would book again "
"Excellent service. Punctual and very cordial."
"Very friendly driver! Great communication before landing. Thanks a lot, will book again"
"Terrible working with Taxicode. They were non-responsive to emails and wouldn't answer the phone when called. Reserved and paid for a Mercedes E class and got an old dirty small Toyota Prius. Gojo did a great job in actually sending me a car so we could make our flight. Gojo followed up noting in the reservation that we deserved a refund. No response from Taxicode after multiple attempts. Would happily work with Gojo directly but will never ever work with Taxicode again. "
"Because of the usual hold up on arrival at edinburgh airport we were held up a bit. our case was the very last on to make the baggage belt but the driver continued to phon to track our progress. ons w were at the pick up point I telephoned him to pick us up. we had a very smooth ride to Dunfermline. Gave tip at end of journey."
"Easy to book and good tracking system to be reassured about the driver's arrival. The driver was friendly and very helpful. Would certainly use again."
"Driver called and told me to meet him outside."
"Nothing was wrong with the vehicle, the driver was punctual and very polite. Extremely happy with the service provided. Thank you "
"Really nice, friendly driver will definitely keep an eye out if Im ever back in Scotland!"
"Met at the pick up point, which the driver directed us too by phone."
"Driver was amazing, 1sr time in Scotland "
"Very quick and convenient ! "
"Pricey but perfect otherwise "
"Driver was early and professional"
"Our driver going to our destination was fine and friendly, as well as on time. We did not receive any notice regarding our driver for our return before we left. As of 1015 that evening, email showed no messages regarding return pick up. Sent email to GOJO support, but never heard back. Apparently, our return driver was waiting for us at a spot at our location that was not illuminated, unlike all other ride services that picked up at our destination After a phone call and waiting to be picked up after the time set, we finally had our scheduled return ride. In short, communication was lacking. Suggest that instead of using email, GOJO use text messaging which is more reliable and faster. Also when confirming, confirm ALL parts of trip at one time. Please don't worry about vouchers.we will not be using your service again."
"driver on time, friendly"
"My driver was precisely on time, and very nice, it was a very pleasant journey "
"it was a Passat on the way down but not back. Wasn't a big issue but not what I paid a premium for. Also, the cancellation the night before wasn't great. Both driver's were excellent. I passed on a tip on Saturday night. "
"Excellent service "
"Everything was perfect, the driver was very nice. "
"Easy to use service. We needed to travel from Glasgow to Edinburgh and booked via the website. Driver was very friendly and courteous. "
"Driver was professional, kind and early. Would definitely recommend the service."
"Trip was moved from driver to driver multiple times leading up to the pickup time. At pickup time I recieved a notice that a driver would be sent in the next ten minutes. I was then assigned a driver shortly after but they were headed to the wrong place. During my phone call with them I was informed the trip had been cancelled and moved to a new driver again."
"It was fine. But a different number plate on the car that arrived than I was told would turn up in the confirmation message. Also, the price was almost double what I would usually pay to and from the airport (I am a frequent business traveller), even a black cab, so, for this price I expected three things: prompt arrival efficient journey, both of which I got, but the vehicle itself was a let down. A more comfortable more luxurious car is what I expected, at the price I paid. "
" Very good"
"Excellent driver and good conversation."
"The driver cancelled on me, even though he could clearly see that my train was delayed so me being late couldn’t be helped. The train didn’t get in until after 10pm so I couldn’t call your office to rearrange. Now I’m down over £100 with no taxi, or means to get to my location. I am not happy with this service at all. Your driver should have know my train had not reached the station yet, as we had been speaking on the phone. Then he decided to just cancel. I want a refund immediately "
"Excellent driver!"
"A little late due to traffic but nothing of any concern. very pleasant druiver"
"The cab driver was at the wrong address 1 tay street is at the Dundee terrasse, Polwarth. I gave the company the correct postal code. Because he was early he was able to find me and was helpful with my bags at the Waverley station. Please make sure your drivers have the correct address."
"Wonderful driver, good conversation and great trip. I already left a tip thanks."
"Everything was excellent!"
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"It was a great experience. thank you"
"Kevin was great - personable and professional - I felt very comfortable and safe, especially as a solo female traveller arriving to a new place in the later evening. Thanks again Kevin! Cheers, Tara"
"Driver was excellent with communication with eta. Really engaging and friendly. Car was immaculate. Recommend "
"Amazing"
"The driver was very diligent. I already left a tip with him"
"Excellent"
"Worked well thank you."
"Our driver was excellent. He was on time and made the airport trip enjoyable despite the early morning hour. At the airport he helped locate a trolley for our luggage. I hope to use this driver on future trips to Edinburgh. "
"Driver was great. Made the trio seem short and was polite, friendly, and also professional. "
"Everything was perfect "
"Excellent service"
"I have a formal complaint to make about my experience. I paid £100 for a Jaguar XF with the following as the description - Executive vehicles will get you to your destination with added class and comfort. Your driver will be dressed smart, your vehicle will have a leather interior and air-con guaranteed. I did not ride in the car so I cannot comment to much on the experience or what the car was like on the inside. What I do know have a problem with however was the car that was booked and the driver appearance. I made the booking on 13/09/2022, the reservation was given to GOJO, I got a car confirmation on 14/09 for an old Aldi A6 (not a Jaguar) and a £64 fare (I paid £100) So I respectably went back to the company on 14/09 and asked to see if there was maybe a chance of some money back or at least a better car. I did not hear anything! On 19/09 @ 17.50 I receive a new reservation from the same company this time the car was slightly better, a White Mercedez E class. I thought ok great they did read my email and have booked me something slightly better, please note however the fair was still only £66 (I paid £100). At this point I didn't really have time to go back to them because the ride was just the following evening. On 20/09 at 06.59 I received a text from the driver of the Merc, so I was happy I knew I could continue with my day, which by the way was the wedding day of my sister (this taxi was for them at the end of day to airport). However this was not the case... at 12.36 (thankfully I looked at my phone) i got a text from the driver of the original reservation saying he would be there at the scheduled time.... great now I have 2 drivers coming!! I went straight back to him and told i had already received a text from his colleague and to make sure 2 drivers did not turn up.... there was no response for 3 hours. I spent time worrying during this time when I should have been enjoying the day. Finally I got a text @ 16.59 from the first reservation driver (the one I complained about to say he was coming and was on his way (the reservation was for 17.45). There was nothing I could do but I was not happy, i just hoped that it was a decent looking car that turned up. Oh and by the way I then started to receive cancelation emails from gojo, sorry to hear you cancelled your reservation, I hadn't!!! Anyway the next hour was a busy time of saying goodbye etc... the car turned up, a old 2017 Aldi silver clear windows and a driver with Jeans and Hoodie on (I booked a driver that would be dressed smart!) To be fair to the driver I didn't say anything to him as I am sure it was not his problem, these people are never told anything. Thankfully my sister and her Husband were not bothered but i wanted a nice send off and I had an awful experience from start to finish! "
"Perfect very friendly "
"Excellent service! Tip given "
"The driver was driving very aggressively along the A1 and ended up tailgating a number of drivers (who were doing the speed limit). However, the driver himself was very pleasant and nice and punctual. "
"I arrived in the Arrivals Hall on-time but my driver wasn't there. I phoned and she didn't answer at first (but did when I phoned a second time. I phoned the 0333 number on the emails I received, but a message said no operatirs available. I eventually spike to the driver who was really nice who told me should would be late and I had to meet her in the pick up zone in the multi storey car park. I then received a text and could then track her progress. The driver was, as I mentioned, very nice and apologetic for not being there on time and got me to my destination very efficiently and was more than happy with her. I am returning to the airport on Thursday and I may well be making the same journey back to Edinburgh in October. If I do, it would be useful to have an office number I can phone if there is a problem."
"Very helpful driver"
"Talla was amazing. Prompt, polite and courteous. Took care of all our needs. I will recommend your company to family and friends who travel."
"Thanks"
"He went to the wrong premier inn. He was then rude when he did pick us up, trying to explain how it was all our fault? Despite the app showing me the route he should be taking to get to us at the correct location.. Not only was he late, he also drove quite erratically- our cases were being thrown from side to side in the back. Once we were dropped off, we paid cash. £2.50 over what we should’ve paid due to not having change. He was then expecting more money, and shook his head at us when given the money. Our receipt did not indicate that we should’ve given more, and did not detail the fact we did infact pay more than owed anyway. This was our first time travelling in Edinburgh for an early morning flight, and we will NOT be using this company again. "
"perfect driving and communicating with the driver"
"Good service. Driver was polite, on time and we had zero troubles. "
"Excellent service"
"I am really satisfied, everything was perfect"
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"Called to tell that he was downstairs waiting. Apprrciated that."
"Everything OK"
"The driver ended up waiting nearly two hours for me as my flight was so delayed. I really appreciated his conscientiousness; it was 2 in the morning when I got out of the terminal and had he not been there I would be left stranded. I gave him a £20 tip! "
"Patient "
"Confusion over where to meet. "
"Did not get the 16 seater as requested. 2 smaller taxis turned up and was assured a further one was coming. I then received 3 emails saying I cancelled the bookings and had to phone a local taxi company. I will be emailing to request a refund. "
"Driver is as good and on time"
"Imran Khan was lovely and professional. He made it to us a bit earlier to ensure he had the right address. Really satisfied with the experience!"
"Excellent service"
"Our driver, JAROSLAW DYBOWSKI was prompt, courteous and a great help. Very happy with his service! Thank you."
"Great driver!"
"Great experience. The driver was earlier than expected but I was notified of this. The driver was very pleasant. I am not leaving a tip not because the driver did not deserve one but because of the distance that I needed to travel and the cost of the journey."
"excellent"
"Excellent service"
"Perfect service, no complaints! "
"Reliable service."
"👍🏻"
"Great service, very friendly."
"It was a lovely journey from Edinburgh to St. Andrews. We were dropping our daughter off to Uni and the driver was very kind, polite and helped us feel more excited about the adventure she was about to embark on. "
"All in all nice journey with good and friendly driver"
"Very good service"
"Great driver!"
"The driver asked me to pay for the drive whether I had already paid. That's genuinely unfortunate since, by the end, I felt like I paid the taxi twice... which was very expensive!"
"Excellent service"
"Excellent in evey way"
"Very good service."
"The driver arrived early but reassured me that I should take my time and not feel pressured to come out before the agreed time. Great communication, very happy. The car was great, the driver was completely professional and very attentive, kind, friendly - absolutely wonderful. We arrived at my destination in plenty of time. In general, this was such an easy, stress-free, enjoyable journey. My only issue is that I paid £160 to Taxicode, and when the GoGo email came through, it showed that only £115 was going to the driver. What does Taxicode do to deserve nearly a third of my money? Why does the driver - who has to drive dangerous roads, and will be under pressure all the time - get so little? Something's wrong here. Pay the workers."
"Excellent service"
"Donnie was fantastic. On time and communicated in advance. Drive was easy and everything went smoothly. I only saw 6 seats so not sure we were in the 8 person van but it was fine because we only had 5 people. Would definitely recommend to others. "
"excellent service and friendly driver"
"Very good service. We did give the driver a tip"
"Booking was easy and our driver was so helpful and professional! Our trip to the airport was such a pleasant and hassle-free way to begin a long journey home to the US."
"We got to the pick up zone at 2340 We bookies the taxi at 2230 He wasn’t there. Met him past 2350 Thank you"
"We got to the pick up zone at 2340 We bookies the taxi at 2230 He wasn’t there. Met him past 2350 Thank you"
"We were in contact with the driver just before our departure and so we were sure everything was alright"
"Very goode"
"Very kind driver. Will recommend "
"Great driver. Great car."
"Great"
"The communication we were getting by sms stated the driver was at the airport at some road, we are visitors we didn’t know the roads and to expect a visitor to go to an unknown place is not cool. We waited at the airport pick up point for long and we started panicking. My husband had to leave me and go buy a local SIM card to make calls, this is how we then managed to talk to the driver. He then drove to the pick up point to pick us up. Please note, the number we gave you when we did the booking is correct. It is an international number. Your messages were coming through but we could not respond to them as we did not have that service. If there are any learning points from our rather unfortunate experience, I would say they are: 1. From 20 minutes from the time of landing, driver to keep checking at the pick up point. 2. The app will not work for everyone. As some roaming facilities do not allow that Despite the late pick up, I would say we liked our driver. He was courteous and highly professional:"
"Excellent "
"Everything went fine"
"Wonderful ride thank you!"
"good"
"Very friendly driver, good driving . Gave him a tip! "
"Driver was early"
"Great!"
"The driver we were assigned was fantastic. She was on time, super patient and really lovely. I had assumed that the car wouldn’t have “private hire taxi” branding on it since it was not disclosed- not a huge deal but it would’ve been nice to know beforehand and more the website’s duty to provide this info. "
"Lot of traffic near the airport. However the driver was very kind and available to us"
"really great"
"Efficient service and lovely driver. Thank you"
"Our driver was early, kind, helped us with our bags and very knowledgeable about airport. We handed him a tip when we left. We were grateful to be able to schedule it. "
"Na"
"Highly recommend this Shuttle service "
"Nothing went wrong - the driver was very professional and dropped me off in great time. Thank you!"
"Everything worked well. "
"It was all good once we realized there is a pick up area! "
"Very helpful with the baggage. And polite. "
"Driver did an excellent job on the trip"
"Brilliant service."
"Excellent "
"Boot already full of luggage, messy car"
"Our driver Marcin was excellent. His car was spotless and in first class condition. He loaded and unloaded the bags without prompting. He is a superb representative of your company. Will definitely recommend and use again."
"Excellent drive from Prestwick to Edinburgh, driver was very pleasant and the car spotlessly clean. Impressive!"
"GreAt communication on meeting up. Very happy with driver "
"Everything was great. A freally nice driver who dropped exactly where we needed to be! Helped with luggage and had provided cold water in the back! Much appreciated!"
"Early! Excellent service"
"Dan was a great guy and did an excellent job in getting us tonoir destination!"
"Great trip. "
"Paulina was magic!"
"Thé driver was amazing. He was early, helped us with our bags, very friendly and it was a very pleasant ride. "
"Fabulous- so professional."
"Overall experience was excellent. Donny was a great driver; extremely friendly and helpful. We couldn't have asked for better. "
"Good service, very nice driver"
"driver was very nice and helpfull"
"Very good ride and prompt!"
"Couldn’t fault the service. It was first class"
"Excrllent"
"No issues with the driver. Concerns with Taxicode website "
"No issues with the driver. Concerns with Taxicode website "
"The driver was on time, the car was clean and well maintained, and the journey was comfortable. The fare for my transfer from my hotel to the airport was somewhat pricey being 2.5 times what I had paid earlier in the week with a different provider to transfer from the airport to my hotel."
"Great driver. He helped us load and offload and was pleasant throughout. We gave him a generous tip at the end of the trip. "
"Taxi arrived a few mins early, driver very helpful and pleasant "
"Please ignore the above marks as they weren't the issue. The problem is that there was no way to contact you to cancel the trip when my train from London got cancelled. So the driver showed up and called me and that wasn't fair to him. Your website is awful and your app doesn't allow for cancellation. And you never answered my phone calls or emails repeatedly trying to reach you. Honestly, this was a terrible experience. I have the feeling the actual trip would've been fine but I never got the chance. "
"Our driver was great, very helpful and flexible"
"H"
"Efficient, professional and respectful"
"Efficient and on time. Will use again "
"Great driver, very friendly and helpful"
"Our driver was personable and reliable. We tipped him in cash when we arrived at the airport."
"Donnie was fantastic he showed up 10 minutes early, introduced himself to each of us and shook everyone's hand. He was a pleasure.Wish I had him as our assigned t=driver throughout the trip he was fantastic."
"Due to the rail strike we had to look for an alternative solution to travel from Edinburgh to Reading Tomasz was on time and we began our trip - he was very pleasant and drove us very safely to our destination Very highly recommended "
"Easy to use website to schedule, text and email confirmation and follow up. Needed to be picked up at 5:45am. Driver prompt polite and friendly. Highly recommend. "
"Good service not very talkative driver "
"Great job!"
"Everything sent well Thank you!"
"Vehicle wasn’t a 8 seater but a 5 seater. Whereas our outward journey to the airport was a 8 seater vehicle. "
"Good service and driver is on time!"
"I asked for child seats. The driver cale on time and was very professional, he never got the message to bring child seats. I paid 100pounds, which is quite high, and this accomodation was not met. Infuriating and really poor service, won’t use again. "
"Excellent driver and very punctual. "
"We are very unhappy as the driver arrived at midnight, meaning 1/2h later than foreseen without being informed. We had to wait outside at the pick-zone with all children having cold. This is unacceptable and - given the price (70 GBP) - I am extremely disappounted. Moreover, the driver was driving too fast. I will never again use your services and wait for a reimbursement as a commercial gesture. Best Regards Christophe Baugnet"
"We are very unhappy as the driver arrived at midnight, meaning 1/2h later than foreseen without being informed. We had to wait outside at the pick-zone with all children having cold. This is unacceptable and - given the price (70 GBP) - I am extremely disappounted. Moreover, the driver was driving too fast. I will never again use your services and wait for a reimbursement as a commercial gesture. Best Regards Christophe Baugnet"
"Our driver was great and punctual."
"Nothing was wrong, it wasn't a passat but it was perfectly adequate"
"All great"
"All good with the trip from Edinburgh to St. Andrews...no problem and driver was great, vehicle great and journey comfortable."
"Thank you for excellent service"
"Or driver was friendly and professional. We were very happy with everyone who got us around Edinburgh. "
"Great experience"
"Jaroslaw was excellent. Highly recommend him. Everything was great!"
"Very good"
"Was expecting driver to meet at baggage pickup per the meet and greet description. "
"."
"over all a very pleasant experience "
"Very nice gentleman, very helpful, enjoyed our ride very much. "
"Arif was the best!"
"Our driver was so friendly. He was early and was happy to take us to our destination and regaled us with stories that kept us entertained. Excellent service and friendly gentleman. We're very pleased. "
"The driver was accommodating and waited for me, as my luggage was delayed. Driver had a Pruis, which was acceptable. Personally, I prefer a meet and greet inside the airport building, especially if it is the first time I arrive at an airport. As an international visit, I do not have access to data to communicate on the website with the driver. Therefore prefer a SMS service. "
"He was very professional. He helped with our bags and provided great directions "
"Service was good "
"Would highly recommend this service for occasions when you just want assurance your lift will be there. Both drivers on in and out bound journeys were friendly and attentive, driving us in comfort. Thank you!"
"Paid for a Mercedes E-Class but due to a delay a different car and driver was assigned. The second driver was fantastic, excellent driver and very personable. I Couldn't recommend him highly enough. However I am disappointed at the price paid for the service overall given that paid for Mercedes E-Class and was assigned a Pruis. It would be nice to have been offered a discount accordingly."
"I cancelled this trip. "
"The driver never showed nor communicated with us. Had to take the train. Requesting refund"
"We were taken to the airport not from the airport so no meet and greet"
"our driver was really good and we had a positive experience"
"Fantastic service "
"Running late. Drove way too fast, perhaps becomes she was late and didn’t want me to miss my flight. At one point I had to tell her to slow down due to safety concerns."
"Very good service. On time, good communication and pleasant company. Thank you."
"We tried to cancel the booking right after getting it and no one responded. The phones would not pick up to take our call and we couldn’t get in touch with the driver until he was already at our place for pick up. "
"We tried to cancel the booking right after getting it and no one responded. The phones would not pick up to take our call and we couldn’t get in touch with the driver until he was already at our place for pick up. "
"Wonderful experience. I tipped in cash. "
"Everything was great!"
"Couldn’t fault the service, the driver arrived early and got us there earlier than planned! Highly recommended! "
"The car was smaller than the requested car. The driver was awesome but not the size car I paid for."
"Driver arrived early and was a very friendly. He was a good driver."
"Driver was wonderful. He helped us with our bags and he was very helpful! "
"Everything worked really well and Alan the driver was top quality, very amenable, punctual and knew all the short cuts to get us to our destination ahead of the Google maps anticipated time. We booked a 6 seater from Edinburgh from St Andrews and back and everything went like clockwork. Would highly recommend the service and Alan in particular"
"Our driver was so understanding when we showed up a bit late and even came in during his down time. We are so thankful and loved how friendly and accommodating everyone has been. "
"Great service"
"Excellent service. Friendly driver. We made great time and thank you for letting us ride with you. "
"Very professional service would recommend."
"Wonderful driving!"
"Driver was struggling to stay awake "
"Driver was excellent. Very friendly!"
"It was all great"
"Both morning and afternoon trips were fantastic!"
"On time. Clean car. "
"Imran was awesome!!!"
"Cole was great. Safe comfortable journey both ways. "
"He was amazing. "
"Excellent drivers but an over the top price."
"All went well. Thank you for staying in contact at all times"
"Mohammad was a wonderful driver and great with conversation."
"As good as could be with delays etc"
"Our driver was excellent! He was good at communicating, polite, professional and efficient. We arrived in plenty of time to the train station to catch our next ride out of town. I highly recommend Wojciech. "
"The driver came early and helped with the luggage, conversation was super nice, very friendly, helpful and patient. "
"We have been very satisfied, especially with our last driver, Scott"
"."
"Very nice driver and very clean car"
"Had a perfect comfortable safe trip with Donnie"
"Good experience and courteous service "
"Driver was very good."
"Imran was very polite and professional. Drove very smoothly and efficiently. Car was in much late. Would travel with GOJO again."
"Amazing service, tip was given on the day "
"Very good service and very nice chap. We have already given a tip."
"It was a great experience. Our driver Theodorus was courteous, entertaining and made our group feel welcome as tourists. Thank you."
"The driver was excellent, very friendly, and professional. The car was clean and the trip was enjoyable. Thanks a lot!"
"The driver never showed up! And when I called to see where he was no one could help me or find out and no one called me back! I had to take an Uber! We will be calling you again on Monday to continue to deal with this "
"The driver never showed up! And when I called to see where he was no one could help me or find out and no one called me back! I had to take an Uber! We will be calling you again on Monday to continue to deal with this "
"Perfect"
"Paul was awesome! "
"Excellent"
"Amicable drivers, smooth ride."
"Great! "
"Driver did not appear. Apparently this is a scam and I have been ripped off to the tune of £50.50. Telephone number is an answering machine. Never using this service again."
"Everything was great! "
"All ok"
"Due tue a change in the train scheduele we had to change our appointment. This wss a bit of a problem as the switchboard was not manned before 8am and you could only leave a message. But it worked: we were calked back by a very friendly person to confirm the new appointment. The driver (Donny) was also very friendly and helpful."
"When we arrived at the airport, the driver was not in the lobby waiting no could we find his car outside in the pickup area. I would appreciate a refund for this part of my trip."
"Robert was early which was reassuring. The 8 seater was perfect for us ( 4 adults and 3 children with room to spare). Robert loaded and unloaded our cases and got us to the airport in great time. I cannot see how this service could be improved. Thanks "
"The journey was ok"
"Our driver was absolutely first-class and would have no hesitation recommending your service. "
"Fine ride"
"The car was not a E-Class it was a Hyundai smaller size - Ionic We just fitted the luggage in. Driver was very good and I gave her tip on arrival"
"Excellent service. Definitely using again."
"No comment"
"Driver arrived at 1249 according to your text. Tried to call him and he said he had gone. I called at 1251"
"Great service getting accurate information at initial call to use of the booking facility."
"Driver was on time, he drived good and it was a pleasant journey for me."
"I requested to change the time of pickup in May and continued to try to contact your company and the driver up until the day of pickup to confirm this change. Neither your company or the driver ever confirmed the change; therefore, I had to cancel the ride the day of and work out another ride. "
"I requested to change the time of pickup in May and continued to try to contact your company and the driver up until the day of pickup to confirm this change. Neither your company or the driver ever confirmed the change; therefore, I had to cancel the ride the day of and work out another ride. "
"Five star. Says it all."
"Good communication "
"Na"
"This trip never happened and I am receiving a refund due to reasons the company is aware of. "
"The driver was early, friendly and it could not have been a more enjoyable trip"
"Very courteous driver"
"Very reliable & pleasant, helpful drivers Thank you"
"Loved it! Amazing service!"
"Punctuality good, car ok, driver standard"
"Extremely good experience with GoJo… highly recommend !"
"Perfect"
"Once he found us, great."
"Muhammed was awesome. He was early. He was very helpful on our trip. He went out of his way to make our ride enjoyable and stress free. "
"Great."
"excellant sevice"
"Amazing service, thank you ever so much :)"
"Driver was excellent and arrived a little before time because he knew check-in conditions were getting worse at Edinburgh Airport. The entire service was great start to finish. Thank you"
"please see complaint ticket"
"Imran was fantastic. Great service. Was accommodating to a slight time change. Pleasant drive to the airport."
"Driver was courteous and very helpful "
"driver was really friendly and helpful.. we felt safe and knew he would def find us at then end of the night"
"It was a great experience"
"Good service"
"It was great and the driver was very helpful!"
"Imran was a great driver! Very Friendly! "
"The driver stopped at the wrong address, but it was not to far from our Hotel. So we found him pretty soon..."
"smooth booking from start to finish would defo use you guys next time cant leave a tip im afraid as its a works credit card not mine"
"Quite and exceptional service. Cannot fault anything. "
"We had Saieed from GoJo as our driver. He let us know when he was on his way, what time he would arrive and arrived in time for our booked pick up time. He was very friendly and helpful, getting us to the airport in plenty of time. I would have no hesitation in booking this company again."
"Very professional and safe driver!"
"We cleared through immigration earlier than we expected but tghe driver was on time and responded to our call.So no problem with the meet and greet setvice We gave a tip directly to the driver.1"
"Our driver was wonderful! "
"Donny (Donald) arrived ahead of time as he realised he was taking 8 passengers to a wedding. He couldn’t have been more friendly, professional or accommodating. His service was fabulous! "
"Fantastic service, thank you very much"
"nice ride"
"only just fitted in due to wring vehicle"
"The taxi never arrived and I had tO make another plan. Please refund my money."
"n/a"
"Excellent service "
"GoJo failed to inform the driver that my flight had been changed despite me sending en email 1 month earlier "
"Excellent service and a great chat along the journey...A++"
"Brilliant experience, excellent driver"
"Our driver was really good. He drove safely, was informative and kind and I will use your company again solely on his ride"
"My feed back is two fold. I am a little disappointed with Taxicode for Charging £433.50 for my two journeys when I know GOJO were only charging £115.00 per journey. Do you intend to refund me any money? GOJO and the cab they give us was amazing so I will definitely recommend them but not sure about Taxicode"
"Immaculate and beautiful car. Driver arrived 20 minutes early. Kind and gracious driver. "
"Great driver and very friendly slightly late due to traffic but that was expected "
"I used your service for the first time last weekend. I could never download the app because your app didn't send an sms to my USA phone number. The Driver and I both emailed each other CANCELLING the service. You have still charged me for the service. This was all done while I was on a 6 hour delay at the airport and no access to my laptop and ...again....your system didn't send me a code to activate the app for me on my phone. The DRIVER and I both emailed and the CANCELLATION was known. Please REVERSE the charges. I appreciate what your site says about app based cancellations. Please recognize the scenario which I've explained above. Thank you, -Matt "
"Absolutely excellent service. "
"Our drive arrived on time. The car wasn't really clean or fresh. As we drove out to country side road, the car broke down. We were stuck on highway with 2 kids and suitcases. At first the head office would not answer the phone. Eventually the taxi driver was able to reach and re arrange another car for us. A lovely taxi driver woman came to rescue us, her car was clean and she was friendly and polite. So overall a bit shocked that our first car broke down and was not clean. However happy with second car."
"Our drive arrived on time. The car wasn't really clean or fresh. As we drove out to country side road, the car broke down. We were stuck on highway with 2 kids and suitcases. At first the head office would not answer the phone. Eventually the taxi driver was able to reach and re arrange another car for us. A lovely taxi driver woman came to rescue us, her car was clean and she was friendly and polite. So overall a bit shocked that our first car broke down and was not clean. However happy with second car."
"We had to phone hime to collet use"
"Excellent service"
"The entire experience was perfect - driver was outstanding and the whole trip was seamless. Would definitely book again."
"Donny was excellent and we enjoyed the ride very much. Many thanks"
"-"
"I couldn’t provide the correct address when booking, texted multiple times after to no reply, taxi arrived at wrong destination. Was then told at the airport that we’d need to pay £4 to be dropped off at the actual airport doors despite paying £64 for a 30 min cab. Had to walk with all our bags up to the entrance."
"Driver was on time and courteous "
"Excellent driver "
"All worked well - would use again."
"BMW 7 series, very good driver"
"No need"
"Driver was fantastic and taught us lots "
"Very punctual, friendly driver and overall great service. "
"Very punctual, friendly driver and overall great service. "
"Our driver Mohammed was on time a very nice gentleman and the car was spotless.Everything was perfect.we have our driver a tip."
"The driver had left the airport when we arrived and I got fully charge."
"The driver had left the airport when we arrived and I got fully charge."
"Last minute booking after a competitor canceled our reservation. Our driver was early, communicated with us via cell phone and was very polite and professional. We will use your service again. "
"On both journeys we were picked up earlier than booked so had to rush. We were not picked up inside the terminal so had to make our own way to the pickup point in an airport which we were unfamiliar with. On the second journey we were picked up 1 hour before the time booked. Both drivers were very courteous though. Prices were extortionate. You should be ashamed. Wish I had shopped around. I could have saved £100 if had booked with a taxi company. That’s almost 50%. It was not worth paying the extra because of the above. No option in your questionnaire above for early pick up."
"We paid £90 for a £30-40 trip. Asked to pay for kids seats (20.00) after agreeing price and only informed of extra cost on the day of the booking, during the wedding we were attending. So no opportunity to cancel/rearrange alternative transport. Very much felt we were held hostage and having to sort the mess during a time when I should have been enjoying time with my family."
"Excellent driver - v enjoyable "
"Our driver was courteous, on time and very safe. "
"Our driver was courteous, on time and very safe. "
"This was such an awful experience. I booked this taxi through a TaxiCode and tried to change plans ahead of the taxi which meant I needed to cancel. I was told I would need to get directly in touch with the actual taxi company and vice versa. When I was unable to cancel the taxi I didn’t want to waste the money and therefore decided to go ahead with it. However, then on the day, the taxi didn’t turn up. Upon calling the company directly they advised me that I had cancelled so they wouldn’t be turning up. What ensued was then chaos as they tried to then send a new taxi however, this would have left us late for the engagement which we needed the original taxi for (which also cost a LOT of money) so we did not take. The experience overall, was nothing short of one of the worst I have had in recent years and I expect a full refund. Harry"
"This was such an awful experience. I booked this taxi through a TaxiCode and tried to change plans ahead of the taxi which meant I needed to cancel. I was told I would need to get directly in touch with the actual taxi company and vice versa. When I was unable to cancel the taxi I didn’t want to waste the money and therefore decided to go ahead with it. However, then on the day, the taxi didn’t turn up. Upon calling the company directly they advised me that I had cancelled so they wouldn’t be turning up. What ensued was then chaos as they tried to then send a new taxi however, this would have left us late for the engagement which we needed the original taxi for (which also cost a LOT of money) so we did not take. The experience overall, was nothing short of one of the worst I have had in recent years and I expect a full refund. Harry"
"Driver was on time and professional. "
"Very professional and friendly service. Exactly want you want from a car hire."
"It was good"
"Very professional and friendly service"
"X"
"The driver did not arrive until 7.30 when it was booked for 6.30. I received a message when I was already at my destination stating the driver was on his way (45 minutes late). I had already had to make alternative arrangements and so I would like a refund."
"We managed to get the same driver for each leg of our trip. He was polite and chatty. He was on time and had a clean, comfortable car. I will definitely use this service again. "
"."
"Perfect service. Driver was on time and professional."
"Excellent service"
"Thank you ! Amazing service!"
"He was early and very nice "
"Late. Grumpy. Dropped at a place convenient to him and not us. I sent you a complaint but heard nothing. You charged £57.50. Gojo email said fare was £30. I feel completely ripped off. "
"Great Service! Both journeys driver was on time and reasonably priced."
"Nothing went wrong with meet and greet - it is the outrageous difference between £156 charged and the £96 the driver was paid."
"Will definitely use again!"
"Very nice driver, friendly, chatty and super service. "
"Cab was delayed. trip and driver were good."
"Good communications from the driver to let me know the pickup location. A professional and friendly service which was very welcome at the end of a long travel day."
"This journey did not happen. The driver refused to drive 500m down the road to our location. We were left stranded for over an hour and then had to find an alternative taxi. Please refund this charge as soon as possible. "
"Online when booking our trip it says they will wait for you. When you get the receipt it says they will wait as well. Our ride left after 15 minutes, never called our cell phone and charged us in full for the trip. We want a full refund or we are going to post on trip advisor. "
"Online when booking our trip it says they will wait for you. When you get the receipt it says they will wait as well. Our ride left after 15 minutes, never called our cell phone and charged us in full for the trip. We want a full refund or we are going to post on trip advisor. "
"The driver was great, my only trouble with the whole experience was that I was charged £30 but GOGO sent me a receipt for the journey telling me it was £15, so I feel like taxicode ripped me off. "
"Great experience all around, especially as the address was tricky."
"Very good"
"/"
"My first time and I made a mistake with the tme which had to be sorted out. That apart everything worked smoothly. Driver and car were excellent."
"Liba was amazing! "
"arrived on time, friendly driver, and got us home quickly and safely :)"
"Pleasure to use your services👍"
"Hi "
"Great driver"
"Mohamed did a great job and was very helpful. We tipped separately."
"He had another trip before ours. No worries!!"
"no"
"Disgrace Pathetic Never again "
"Disgrace Pathetic Never again "
"Driver was 45 minutes late on first leg of the journey."
"Mohammad was an excellent driver."
"Clean car, Friendly, efficient, safe driver, on time .."
"Great experience, highly recommend."
"Overall excellent service on the day. Response to email requests to make alterations to booking could have been much better. "
"The trip went very well although our plane was delayed over an hour. Despite the driver not being given my correct number, he waited and accommodated us. Unfortunately we didn’t know exactly where to meet the driver, only the “arrivals” area at the airport. This information is too vague and left room for plenty of confusion. But once we found the car, all was well. We gave the driver a tip in hand."
"Driver was excellent. Highly recommend"
"Excelent trip. Very nice driver. Everything perfect"
"Excelent trip. Very nice driver. Everything perfect"
"The experience was an excellent one from beginning to end…the driver arrived early, was super pleasant, and got us to the train station with plenty of time to spare. We gave our driver a tip in person."
"Great service and at an ungodly hour of the morning. Thanks!"
"As I saw Tojo only received £90 per journey, I tipped both times and more than suggested here. Total cost was rather high"
"Great service. On time & gave us great travel tips during our ride "
"Was very good, driver was very friendly and helpful, car was comfortable and large enough for us to carry all luggage."
"Our driver was fantastic! Since we were on our way to pick up our car and we have never driven in Scotland before he was kind enough to answer some driving questions as well as give us some tips."
"I requested an earlier collection due to needing to get to the airport earlier and was told at 12.20 that was not possible for a 3 o'clock collection.. I then canceled the taxi with at least two hours' notice and requested a credit refund due to canceling Please can someone instigate a credit for £141.50 "
"Great service from start to finish"
"Driver great and communication from driver excellent. However car seat was not up to scratch - a car seat should be a properly fixed and safe isofix car seat and not a badly fitted one held in by a seatbelt, especially if you are going to charge £10 extra per journey! "
"Peter the driver was excellent , on time , helpful and a good driver "
"Good job "
"The meeting was in pick up area. We tipped separately. Excellent job. "
"Amazing "
"I was charged from the booking agent Musselburgh Taxis, the. Recieved multiple emails about the cost of the fare through Gojo. This is extremely unprofessional and will never use Musselburgh Taxi app because of this. It was clear that you charge a customer 100% more than you charge the taxi operators "
"Everything was perfect"
"Driver arrived in a timely fashion (actually a few minutes early). Clean and airy car, driver was helpful and polite. I would definitely book with this service again - especially for something like getting to the airport when you need to trust the driver will turn up when requested. "
"Prior to the trip I received confirmations and they stated that the trip was £90 each way therefore have queried why I was charged £305… In addition, I had to pay £80 for four booster seats - ridiculous "
"Our driver was Liba and she was exceptional! Not only was she able to find us on a secluded road in Skye with no displayed address she also was friendly, a great driver and had wireless in her car. It was an exceptionally wonderful ride. Her car was clean and comfortable for our 5 hour ride. Liba is the best!!! If possible I would request her!!!"
"Fantastic driver. Would definitely request Mohammed again next time"
"-"
"Pre booked taxi didn't show up at airport. I had to call office they sent another driver but no car seat provided like I had requested. The driver who did show up was brilliant with us though. "
"Pre booked taxi didn't show up at airport. I had to call office they sent another driver but no car seat provided like I had requested. The driver who did show up was brilliant with us though. "
"Very good service"
"Driver was very friendly and punctual."
"Excellent service as pick up was a rural location and therefore not straightforward. Driver was punctual and very courteous. "
"Fantastic service, highly recommend"
"Both drivers courteous and efficient."
"Nothing"
"Excellent service!"
"The problem does not come from the driver but form the gojo app itself which was not working propoerly especially for the location on google maps"
"I was due a pick up at 1:15pm, but I could see on the tracking system that the driver only started his pickup for me at 1:15pm, and he was +20mins aways, so inevitably ended up over 20mins late in collecting me for an airport transfer! Not good. "
"Perfect"
"Easy to book, great driver and service I tipped the driver personally "
"Good "
"Great service & fantastic driver! Will certainly use this service again when back in Edinburgh "
"Nice driver"
"N/a"
"we tipped cash."
"We were upgraded from VW to BMW. Our driver Imran was excellent. Highly recommended."
"Car was very disgusting. Seemed like mold was growing on the inside."
"Car was very disgusting. Seemed like mold was growing on the inside."
"Not possible to change times. Doubt we'll use Taxicode again."
"."
"Our driver was excellent! Will definitely use this service the next time we're in Scotland "
"Great service and a very professional driver - 10 out of 10"
"Very good "
"Excellent service. Driver was early and happy to wait. Felt safe on the way to the airport. Friendly, but also respectful. "
"Very friendly great service "
"All good"
"Really liked the driver. Nice guy!"
"Great journey, very pleasant driver "
"Driver was punctual and drove well. No complaints"
"Did not respond to text or voice calls to rearrange booking and then claimed a no show."
"perfect !"
"Great service, very reliable."
"Rolando was great and extremely helpful with our bags. I gave home a cash tip. "
"Excellent. Lovely driver. Wonderful experience. "
" All superb. I gave the driver a tip. "
"We wanted to change the pick up time but there was never a response either by phone or e-mail, so we couldn't make last minute amendment."
"There were no problems with the drivers but the email/text communications were not great and caused me concern as a couple of hours before the time of the booking I still did not have confirmation that a driver was allocated. When I tried to call to get confirmation I could not get through to anyone. "
"The driver wasn't waiting at the arrivals! I want a refund The driver cancelled then allocated a new driver and called at 5pm saying we had 2 drivers like it was my fault! Not difficult to wait at arrivals with a sign, not sure how this guy gets any work. very dissappointed Leaving a review on google unless I get a refund in next few working days "
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"Really delighted with the service I received. On time and got updates continually when driver approaching. Both taxi rides great with drivers so helpful and welcoming. Really nice chaps. Would highly recommend this service. As a lone female felt very safe."
"First I received an email saying I had cancelled airport pick up which I hadn't. The driver did not meet me inside the terminal. The driver was 30 minutes late for return journey to airport"
"Excellent service!"
"Excellent careful driver, I have tipped him direct "
"Comfortable "
"Perfect!"
"Meeting was in pick up zone but that was OK "
"Cannot fault this service. Clear communication and both drivers were professional and welcoming, made my evening of Travel a pleasure and when needed again I will definitely use the company again."
"We made a last minute booking and the service was five star. The driver was there a few mins early for collection and return. We asked to be collected at a house near to the airport and the driver was very accommodating. The car was super comfy. The ride up was great and we made a quick stop in a petrol station to find a cash machine when we were told last minute the event was a cash bar and we had no Scottish pounds yet. The driver was very professional and nice. We felt safe and happy the whole journey to the event. I will definitely recommend and use this service again. The outbound driver very kindly helped us make sure the return driver would be able to find us for collection. The event was in the middle of no where down a dirt road. The return driver was fantastic. He was there a few mins early as well. The car was super comfortable. He was super professional as well. We felt safe and were returned back safely and happy. Both drivers were very good drivers. Five star service ⭐️ ⭐️⭐️⭐️⭐️"
"Very kind and professional!"
"Most friendly guy, Rolando. "
"Awesome driver. First class all over."
"Great service and driver. Would use again "
"I would highly recommend this service! It was amazing! "
"Driver was amazing. Very polite, full of great facts about the city. Wonderful conversation. Careful driver. "
"They were amazing, arrived early for both journeys and were very friendly and polite. Would definitely recommend and use again."
"The car was on time, the car was clean and the driver was pleasant. Well done."
"."
"ok"
"Excellent driver, very supportive with luggage, got trolleys for us at the airport, would ask for him again. Already gave him 10 pound tip"
"Phenomenal job by Donnie. Terrific experience. "
"Really excellent service "
"Both drivers were courteous and professional. "
"NA"
"Overall well, on time, friendly, helping with the bags, undortunately a minor car accident causing a delay. I already gave the driver a 10 pound tip"
"I would have saved about twenty pounds by booking direct with the taxi service. "
"Tip already given. £20 for 2 child booster seats is excessive "
"."
"The driver was on time, very pleasant and helpful."
"Early and friendly "
"Driver was early as we found from watching his progress. He was friendly, drove carefully and got us home in good time. The car we booked was a Volkswagon but the car we rode in was a Mercedes a so the upgrade was a bonus"
"Perfekt Service, very friendly and helpfull, thank you for Service and experience"
"Really comfortable and good service. Dan was excellent. "
"Too expensive "
"GOJO taxi provided a brilliant service. It’s a shame that Taxicode completely ripped me off. GOJO taxi sent through their receipts, totalling £154. Where as what I paid Taxicode was £277. This is a £123 admin/service fee. Which is sickening. Will not use again and will go directly to GOJO taxis. All the best, Ash"
"Really good driver. Very friendly and funny. Would highly recommend "
"Perfect service! Thank you!"
"I received an invoice for a different amount than I paid . Despite requesting an explanation I have received no response. "
"My overall experience with GOJO was excellent. They provided a car seat as requested, arrived early by agreement and the driver was very helpful and was tipped accordingly. I was very disappointed with Taxicode at the percentage of markup that they take. GOJO's journey price was a little over half of what I paid to Taxicode. I of course understand that you are in business to make money but In my opinion this is excessive. "
"The ride was comfortable . And I appreciate the drivers knowledge of the city."
"Un-expected upgrade to BMW 730 and very kind and friendly driver. "
"Excellent service."
"It was a really nice experience. "
"Smooth ride and cheerful driver "
"Satisfied"
"Absolutely perfect!!!!"
"Great service"
"the driver did not turn up. No one answered my calls. When finally someone did call me to explain there was a mix up and said i will be refunded - still have not been refunded "
"Wow. Such a posh BMW car and lovely driver. Just hope can get same car and driver again next time! Thanks again :) Kev and Sean. "
"Car upgraded to a 7 series free of charge and very friendly and prompt service, would highly recommend."
"Very good driver "
"All perfect"
"."
"Imran was our driver and he was on time. He was an exceptionally friendly person and chatted with us on both journeys."
"Excellent journey, comfortable car, very polite driver"
"Imran was waiting for us at the agreed pick up locations. He was polite and welcoming. Car was very clean and comfortable. An excellent journey! "
"Donald was absolutely amazing. Our flight arrived early and he was in constant contact with us letting us know where he would be. We met him outside as we were there early. He gave us great tips on places to go during our stay. 10/10 and would definitely use him again. Thank you "
"Very nice service"
"Excellent service. I already tipped the driver. "
"Liba was lovely, will definitely be using the service again"
"Wonderful experience "
"A1 service"
"Fantastic driver! Very kind and helpful."
"Driver was excellent and engaging"
"On time, really nice driver"
"Perfect"
"Perfect."
"Easy to book"
"Awesome service! Was early - chatty and really personable! Thank you "
"My driver was professional, courteous, and made the trip a pleasant experience "
"Only one taxi turned up still been charged for 2"
"Hi there, I am very annoyed and dissapointed with you. I received a copy of the fee actually paid to GOJO, which was 40 GBP yet I have paid you 65 GBP and so whilst I expect you to have a commission which I had assumed was hidden in the price anyway. 25 GBP is far too much, so I am afraid I will never use you again and make sure everyone knows that you rip people off."
"I had expected to be met inside the airport, and hoped for help with luggage. Instead we had to make our way to the taxi area, in extremely low temperatures. Nevertheless, our driver got us home safely, having driven through blizzard conditions on snow covered rural roads, in a none 4x4. I tipped him personally. "
"NA"
"The quality and standard of car from GoJo Scotland was exceptional and our driver, Imran Khan, was first class. The flexibility of the service meant that we could bring our return journey forward for our convenience."
"S"
"Friendly driver. Perfect journey. Recommend"
"Brilliant "
"Awesome! Will use again for sure. Turned up early and in immaculate car. Friendly professional driver. A+ "
"Very friendly! Lovely journey "
"Great Service"
"overall good exoerience"
"Thank you"
"Great trip - very comfortable and on time."
"All was fine. Driver was good. Tipped in car Vehicle upgrade was nice"
"Vehicle never turned up leaving us stranded and my £47 has not been returned. Please reimburse me asap Thanks Rab"
"Fantastic, reliable service, from the drivers to the back-office support team. Would continue to book Gojo Scotland whenever I need pre-booked taxi service in Edinburgh, for leisure and for business. Highly recommended. "
"Our flight home was early, I phoned Sarfraz and he came promptly to pick us up."
"Really quick and efficient service. We were even provided with snacks for the long journey home as well as back massaging seats! Friendly service too."
"Great service - easy pick up in a busy crowd. Car spotlessly clean - great journey Thank you."
"Everything went well, driver was friendly and nice to talk to. Gave me lots of advice about the city. Overall happy with the service."
"Mr. Imran is one of a kind. We were able to relate well, explain alot to me, cos this is my first time in Scotland. Ook his time to make I and my wife to feel more comfortable. And less I forget; his car is beautiful"
"Very nice service, car was nice and journey was fast and comfortable. "
"Really good service. Nice driver. Highly recommend this website and GoJo Scotland."
" All very good."
"Excellent driver."
"It was a good experience"
"For the type of vehicle that arrived I think this service was quite overpriced. In future I will order through a local privite taxi firm."
"Very nice and patient driver. Always had a great experience with this company, 100% recommend. "
"Great experience."
"I cancelled the booking through the GOJO app but have not yet received a refund. I have had no contact from Taxicode regarding the cancellation Please could you advise? Anthony McMahon"
"Prompt courteous good driver"
"Excellent service!"
"I had expected the driver to meet us inside the terminal with our names on a placard. That is what I thought was a meet and greet. We were new to the country. Our mobile phones not able to make calls etc. No one called us, had to beg for airport staff phone to contact the company. We had to go outside in the cold, not knowing where to meet the driver, got lost etc. The driver and van no was different from the one sent to me as text and to cap it all, we were still charged an additional £10 for lateness which was not our fault "
"Always good service and friendly driver"
"Always good service and friendly driver"
"Always god service and friendly driver"
"Always god service and friendly driver"
"Always god service and friendly driver"
"Very smooth experience indeed! On time and fully met our expectations. Appreciated the call up front just to confirm booking and trip details. I'll be using the service again in the future."
"We arrived a little early on the airport so we called customer service and they helped us greatly. The ride was extremely comfortable, we were lucky that our car had been upgraded to a super-de-luxe car with massaging chairs. Best ride of my life!"
"The driver was no there at the airport… he also never called to let us know that he was running late"
"Excellent "
"We only used this service because we wanted childseat. The driver came without one and told us to put our daughter on our lap. We would have used a much cheaper taxi or Uber if we knew that ahead of time"
"Great experience. Despite a very early start our driver was there ahead of time and let us know if he could help out with anything. Very smooth trip and I'll be booking again for next time. Thanks."
"Great and smooth Journey. "
"Quick good communication. Enough room in taxi. "
"We met him at the pick up location,,, there's nothing wrong with that. He's a good driver. "
"Very friendly and helpful driver."
"Saieed was very friendly and welcoming. He turned back when I realised I forgot my flowers on the way to my wedding. He got us there in time and safely. The car was very clean and smelled lovely. I would travel with Saieed again. "
"Very comfortable journey and Driver was very friendly and helpful. Definitely recommend this. "
"Excellent service, really friendly driver"
"Exellent"
"The driver Imran was excellent. Very friendly and car was first class. What a way to be chauffered home on your 20th Wedding Anniversary."
"Thank you so much for helping end an absolutely horrific day of traveling on a positive note"
"The driver was lovely, car ride was excellent."
"According to all laws of aviation, there is no way a bee should be able to fly. This copypasta ensures that this is not bot-generated. My driver was punctual, helpful and polite. Had a very nice experience. "
"Great!"
"kind, courteous and timely. very safe driver. "
"kind, courteous and timely. very safe driver. "
"Really lovely"
"It was great!"
"Perfect communication. nice, professional and ponctual driver. Low price. Only thing : the driver didn't wear his face mask. "
"He was great, very professional"
"Driver was prompt and in a nice car than we ordered"
"Communicated with driver to meet outside of the terminal at the carpark"
"Wonderful!"
"Very good service"
"The driver was on time and very helpful"
"It was good, we gave him a tip in person"
"An Excellent journey with a very good driver"
"Prompt and communicative "
"The driver was on time and the journey was perfect. Thank you "
"no comment"
"Pleasant safe drive"
"Quick efficient service"
"Booked this trip for a very early (5.45am!) airport run for my mum. She was really pleased with the service provided and said the driver was excellent. Reliable service at an awkward time of day. Many thanks!"
"Really easy to book. On time. Nice clean car. Nice friendly driver :)"
"Excellent service! Thanks Mo Ali!!! "
"Very comfortable journey, car on time. Really friendly driver."
"Very comfortable journey, car on time. Really friendly driver."
"Fantastic driver, arrived early and he knew a quicker place to drop me off at the airport! Would use again."
"Pleased that driver returned promptly with bag we had left in the boot. Could be good with easier contact options for the future."
"Trip ran smoothly and driver was polite. "
"Pick up was on time but collection was 15 mins late and we were left outside in the cold with 2 small children. A pre-notice of pick up call would have been helpful."
"Very good "
"We reserved 1 car for 10 people, they sent 2 car for 5 people each. But it was ok."
"Comfortable ride with a very nice driver "
"Driver was lovely, really helpful and made us feel comfortable. A great service all round!"
"Expensive but arranged at short notice. Friendly driver, great service"
"amazing!"
"Professional service"
"The driver didn’t turn up abs we had to pay for an alternative taxi and have had no refund! I don’t think the service could have been worse."
"The driver didn’t turn up abs we had to pay for an alternative taxi and have had no refund! I don’t think the service could have been worse."
"Nothing was wrong"
"n/a"
"Excellent car and superbly driven, "
"Great driver 👍"
"My Flight was late and the Driver had already left but he came back immediately"
"Very good service "
"Both drivers were great. Only issue is that I called to ask for an earluer car as I was ready 45min earlier than anticipated, spoke to a very patronising guy on the phone who tried to teach me how to tell the time. Have also asked for a V.A.T invoice twice and still nothing."
"Didn’t turn up at all and I’d like a refund please. "
"Didn’t turn up at all and I’d like a refund please. "
"Overall experience was good , Regular Updates received - driver arrived on time Good driver and vehicle condition A bit expensive "
"The drive was fine, but the service overall was expensive for what it was. Also, a fee of £10 to amend the booking or an Astronomical cancellation charge, was out of the ordinary. I’ve never had that in a transport service before. I won’t use it again"
"N/a"
"Great service, would recommend "
"Our driver was absolutely brilliant very informative we really couldn’t fault it. We would definitely use again "
"Very polite on time driver and clean, comfortable vehicle."
"No comment"
"Taxi never showed up "
"He did not pick me up or drop me off at the door on either side. I had a lot of luggage so this was not a small thing. He did not take the time to find the front entrance of drop off. "
"The driver was very nice and also showed up early which was nice"
"The driver was excellent. The vehicle was not an s-class but was acceptable. I paid for a s-class and a chauffeur. I did not receive a chauffeur. However, the driver was professional and very good but unfortunately I paid for a chauffeur driven vehicle and did not receive this. I therefore could have paid less. This is very unfortunate."
"Not able to contact the company at all and received 4 different confirmation emails with different driver names so I was very confused. "
"Everything was smooth and great."
"Super lovely driver. Very nice to talk to. Drive amazingly. Was well on time. Was patient with my slight tardiness. "
"Excellent service"
"Excellent drive."
"thank you"
"Excellent service "
"Very smooth and professional driver - very courteous as well!"
"As soon as I came out of the terminal, I had to ask other taxi drivers for information on mine and whether I was in the right location. Mohammed arrived at least twenty minutes after I had booked to be picked up (which was already a half hour after my flight landed)."
"Excellent service, very good driver, friendly."
"Very good service and friendly driver"
"He was terrific. "
"Great to have this service available for early flights to airport "
"Nothing. Received text to go pick up point and when there car came in two minutes. Excellent diversion to avoid traffic on by pass. Gave Mo tip myself Overall excellent service "
"Great - friendly, clean, on time. Would recommend."
"No comment"
"Very happy with overall service. Punctuality and safe driving are key and both were achieved."
"Great service"
"All good"
"The driver was on time, friendly and professional. I will definitely book again through taxicode in the future!"
"My driver was great and very helpful! "
"Fantastic service"
"Imran arrived on time, and the car was clean and tidy. Imran was great throughout the journey- updated on the fastest route as well as being good to talk to. Highly recommend and would certainly use again."
"Great experience, will recommend."
"Driver was very prompt and friendly"
"Very pleasant experience all round . Car was luxurious and very comfortable. "
"Fantastic service, will definitely use again "
"Our driver never showed up. I had the pick up time booked for 4.15am, and was out front of the accomodation from 4am. Leaving us to find other transport to get to the airport on time. Then at 4.22am I received a confirmation email with a break through of my journey and the charge. It stated the driver collected at 3.54am and dropped us at the airport by 4.22am. I’m not sure who the driver took but it wasn’t my wife and I! Very disappointed and have emailed 4 times GOJO asking for a refund and have received no response"
"Good service"
"Clean quick efficient "
"I rescheduled 30 mins early and paid GBP10 for that. And then the driver was late..."
"The car was in Newcastle and I was in Glasgow. This is perhaps not the driver’s fault but whoever took the booking, should have double checked which Mitchell Street the car was booked for, when no postcode was given. After all, you do this every day. "
"It was a really good experience. The driver was on time and very helpful."
"Thanks, good service "
"Although I didn't receive a Mercedes C-Class as initially offered the vehicle was spacious and comfy and the driver was punctual, very professional and friendly."
"Nothing"
"This was meant to be a Meet and Greet and the driver was not waiting in Arrivals at the airport but at pick up point outside. I thought they were supposed to monitor the flight when they had the flight number. Obviously they didn't otherwise they would have known that flight landed early. We have been charged £109 but the receipt from GoJo states £84."
"Great service, driver was prompt and really helpful"
"overall very good, friendly driver"
"Driver arrived early and waited for us. Was extremely pleasant. "
"Very good experience, thank you very much! I hope Imran was given a cash tip on the night by the clients. Will definitely use the company again. Thank you!"
"The driver was great, arrived slightly early and was very helpful with our bags. I'd happily book again. "
"Clean car, polite driver, on time and got us where we wanted on time and without fuss. Excellent. "
"My only comment would be that for an airport booking on the arrival booking that the driver should monitor the inbound flight. Our flight was 30 minutes early and the driver had no idea and it was hard to get hold of gojo."
"."
"Very nice and helpful driver. "
"I could not have asked for better service, five stars all the way."
"Our driver was fantastic. Really good with our daughter, playing music to keep her entertained. "
"On time pick up and got us to the airport a little early. Very pleasant experience."
"Excellent driver I thought the tip was included you shouldn’t be asking for a tip again"
"Not very easy to find the pick up zone"
"Great ride - friendly driver - on time"
"We actually had to stay at different hotels so needed to change pickup location. Phoned number, had to leave message as no answer after several tries, did the online change through the app. However nothing worked so driver went to wrong hotel. Phoned him and he couldn't have been more helpful and came to get us at right hotel with no complaints. Lovely chap as well."
"The car was AMAZING!!! So nice, clean and comfortable. The driver was super friendly and helpful "
"Excellent service. Thnaks for giving us a call on time.. "
"Great service and great, friendly and on time driver. It was really fun taking the service. We met outside the airport terminal due to a later time, I provided as pickup time. Tip was already provided."
"What a wonderful and personable driver Imran is, would 100 % recommend the services to anyone."
"Fantastic service!"
"Arrived on time. Pleasant and efficient service. Arrived without any problems."
"Comfortable clean vehicle, driver really helpful and friendly"
"Was on time and efficient "
"Excellent Service Professional ,courteous and on time"
"Driver early, which was good. We were running late and he waited no problem for us"
"It was great overall. Very comfortable, quick, and seamless. "
"Excellent.. "
"Fazal, my driver that day was on time, polite and really kind. He was well mannered and was chatty along the way. We spoke about our countries and the how Scotland has been amazing. Best man in Edinburgh to get you wherever you need to go. The service, gojo scotland is really ace as well."
"Really efficient and on time would recommend and will be using this business again "
"We tried to schedule for 4:30 and received an email that the driver would arrive at 4:00. So we made sure to be ready at 4:00 and the driver didn't arrive until 4:20. The driver also took an obscure route to our destination and cut off an ambulance with its lights on. "
"On time. Smooth journey. Couldn't have asked for better service. "
"I was a bit baffled by the 5am message telling me that I had cancelled my booking (I had not cancelled my booking) and asking me why I had cancelled my booking. Since a new message arrived telling me that I had booked another driver, I assumed that the previous driver had cancelled. I much appreciated the 10:31 message assuring me that my driver was on his way, although since I don't have that kind of phone and was already waiting outside for the car, I didn't get to see it until later in the day. But I was very pleased with the ease of service -- this was my first time using the service and I will definitely use it again in future."
"A very smooth, comfortable and relaxed journey to the airport. A very competent and safe driver. Imran was very nice. He gave us good directions to get to Departures. We will definitely use again."
"Great service! "
"Driver was friendly and helpful. "
"Friendly service. Driver was ahead of schedule. Car was very clean. "
"I was met at the pick up zone which I was happy with. I tipped the driver directly "
"Very good experience, driver was excellent and very nice, professional and polite. "
"Lovely driver "
"It appeared that he had been stuck in traffic. He did keep us informed"
"Wonderful service, extremely accommodating as this was a run to the hospital. Fazal our driver was polite, friendly and provided a great service. "
"Brilliant with free upgrade! "
"He was great."
"I was extremely happy as I received even an upgraded car Driver excellent perfectly on time and car spot on "
"Super happy with the service. Would book again."
"-"
"Very good service and friendly"
"Punctual, clean car, helpful driver"
"I met the taxi at the pick up zone at the airport."
"Excellent driver and amazing service"
"Very pleasant drive with a very friendly, helpful and patient driver. Will definitely book here again! "
"very good friendly and professional.I TIPPED THEM BOTH!"
"The driver was lovely I couldn’t recommend him enough!!!"
"My driver was an excellent human being! He was polite and fun, we talked about this and that and the journey went by very quickly. The car was super comfortable and very clean. I'll very happily use the same company next time I need to travel somewhere in comfort."
"My driver was an excellent human being! He was polite and fun, we talked about this and that and the journey went by very quickly. The car was super comfortable and very clean. I'll very happily use the same company next time I need to travel somewhere in comfort."
"all went very well"
"Excellent service Will definitely use again "
"Ty"
"Thank you. All was as expected "
"I gave a tip. :) £2"
"Overall a good experience, exactly what I asked for. Timely and efficient. A reasonable price for a good service. "
"Perfect drive, very friendly! I recommend"
"Friendly efficient service"
"Punctual, clean car, knew the way, no faults. Tip handed to driver"
"They were on time and perfect service"
"The driver was 40 minutes late, The service was clearly extremely overbooked and poorly organised. I am in the process of requesting a refund and I am awaiting a reply. "
"Unfortunately my flight got delayed. I booked on 27th but again my date of journey shifted from 27th to 28th due to delay of British Airways for 2 hours. When I try to call you it is not connecting. I send mail but no response"
"Great service!"
"Michael was professional, accommodating and very nice indeed. Would highly recommend. I already gave a tip personally. Thank you."
"great driver"
"Excellent trusted service communication with the driver was excellent he was in continuous communication before my journey and when flight landed and till yazid_mohamed@yahoo.com journey started Thanks to the reliable trusted servio"
"Arrived on time, clean car, smart driver, smooth journey. "
"Arrived early, kept in touch, waited for us at the pick up point. and was super helpful! "
"Great service. Unfortunately I can’t download the app to my US iPhone, which would have made the experience better. Driver was great and we riot with cash already "
"Imran was great. The car was immaculate and very comfortable. "
"Brilliant service "
"Everything was great. Thank you!"
"My driver was excellent. Very kind, very punctual, excellent all around. "
"Its a very nice driver and nice trip "
"Pleasant and on time "
"I was late and needed help with bags, the driver was kind in waiting for me and he helped me with my bags. It was a smooth drive and the driver had good chat. I gave him a cash tip. "
"Pleasant man"
"Thanks"
"great"
"Imran was friendly, called to let me know he was early and prepared to wait, found the best route to the airport given the traffic situation and dropped me off in the ideal spot."
"The driver arrived early which was nice as i had two children with me. He was really helpful with my baby's car seat and very kind all the way."
"Excellent service. Thank you very much "
"Perfect service - on time, excellent driving skills, and knowledge of area. "
"Texted all the way through the process, polite and friendly driver. Recommended."
"Taxicode is a scam. "
"Very friendly and helpful driver."
"Driver was very patient and was very friendly. "
"Great service and very easy to use. The driver was nice and early! Will definitely use again!"
"My driver was very pleasant, friendly, intelligent and I couldn’t have ended my visit to Edinburgh on a better note!"
"Nice Trip"
"the taxi arrived 24 hours after I ordered and I still got charged £60+. "
"Good Service"
"Great journey"
"Very efficient service."
"The driver was very friendly."
"Excellent service"
"Really easy "
"Great service thank you. "
"It was lovely professional and friendly service, and using this tool all the stress out of the journey!!!"
"Excellent service and friendly driver "
"None"
"Amazing experience and excellent driver! Best taxi I've I've had."
"Really good service. Friendly driver and got to airport early. "
"Top top top!!!!!"
"Top top top!!!!!"
"Driver had the courtesy to contact ahead of time to confirm. Driver waited through train delays and informed accurate location to meet. Good experience overall. "
"The journey went very smoothly and the driver was friendly and helpful."
"Everything was perfect! Driver very nice, car very clean! Thank you "
"The driver waited at the pickup zone inside the airport multistorey car park but he had alerted us to the fact and we've had no issues meeting him there. The car was comfortable, the driving excellent, and the communication with the driver was regular and to the point."
"They driver was early and really awesome!"
"Good Meet and Greet. Very helpful and very nice driver."
"very nice driver"
"Great experience!"
"Very friendly driver and everything went very smoothly. We were really pleased with the service provided. Would definitely use this service again. "
"Booked quite last minute but taxi still arrived in good time and journey was smooth and pleasant."
"Only 1 driver of a 9 seater turned up. The other was late and not communicated that we were getting 2 taxis not 1 which lead to confusion. The driver we did have however was really good. But this lateness/confusion set us back all day as we were late for eveything that we had booked "
"Great service, very reliable"
"Very nice driver."
"Very nice driver."
"Very professional service "
"4 people on journey to a wedding. A large saloon car supplied so plenty of room for us in all our finery. Excellent helpful driver. Will def use again"
"Both drivers were really friendly, they arrived on time and got us to our destination safely "
"Excellent friendly service."
"Driver was approx. ten minutes late. I had not received an email confirming a driver had been assigned, nor a telephone number so I had to call customer service and they gave me a number. I got no answer after a couple of calls, but then did receive a call back. Despite this, the journey was excellent. The driver was very helpful with all our luggage."
"Very impressed, driver was on time and friendly. Very stress free journey to catch our train "
"Just a little late"
"Met at pick-up area "
"Good service "
"Great reliable service. Driver kept me informed of his arrival time etc. "
"Excellent "
"The drivers were brilliant, would definitely use again. Thanks a lot guys!"
"Driver claimed he could not enter airport arrival to greet us due to COVID-19. However other companies inside arrival bldg we’re meeting their pick ups. If there is a restriction at Edinburgh Airport your acknowledgement should give us detailed instruction on where to meet driver. Had to call driver who told us to meet at “pickup zone” but not being familiar with airport layout we went to the taxi stand which was NOT correct. This made it somewhat stressful for Seniors of 75 years old. Hope you improve services at EDI. Hand schoenenberger "
"Amazing! "
"Great guy and so helpful and friendly "
"Lovely car, friendly driver, great service."
"Excellent "
"Superb service thank you"
"Very good experience, the driver was here before my plane arrived."
"A good experience"
"Friendly and reliable, thank you so much "
"Excellent service "
"Fantastic driver, great customer service, is both professional and personable!"
"Ross was awesome really good journey top notch service "
"Thank you 👏"
"Driver was very kind and helpful."
"Was not the Volkswagen Passat, but a silver Mercedes. (Which I have no problem with). As for the question of receiving an equivalent vehicle -- if that means the ''standard minicab'' then yes, if the same type (of make/brand), then no. I left a four on overall simply because I do not know if he parked exactly where I had arranged... (But he may have, I cannot for sure remember... I left the building, was waiting, not seeing this car, and walked around to another place, and he was there waiting...). Other than that, an overall good service. "
"Friendly service "
"I tried to call 2 HOURS before pick up time to cancel my reservation, tried multiple times and no answer - left a voicemail to cancel my reservation (AS STATED TWO HOURS BEFORE PICK UP TIME) which was IGNORED !! Therefore had to spend £40 on a taxi which wasn’t required and cancelled in adequate time - absolute rubbish "
"The driver did not arrive and I had to make an expensive alternative arrangement so now I expect a full refund ."
"The driver did not arrive and I had to make an expensive alternative arrangement so now I expect a full refund ."
"Great service. 👍"
"Great service. 👍"
"The drivers were very accommodating and helped us out during the day"
"Excellent service "
"Great driver and reliable service."
"Excellent service, driver was on time and drove with care and attention, pleasant manner."
"Great service. Didn’t have any cash to top the driver "
"Highly recommend. Found the app to be excellent. Made couple of amendments to my booking over the phone and the app updated straight away with no problems at all. "
"I can not fault the service. Driver was very nice, excellent safe driving and waiting for us on arrival. What more could anyone ask! Highly recommended!!"
"Thanks "
"great service."
"Great service "
"Punctual, courteous service"
"It was very good. This was a long distance journey starting very early in the morning. In advance, the driver texted me his name, told me he was en route and arrived early but without hassling me - texted me that he had arrived and quietly waited. He was courteous, friendly and pleasant without being intrusive. He drove smoothly, well and efficiently and got me to my destination in the time I had been quoted. At this time of Covid I was very pleased that I could open the windows fully, on both sides, which gave good ventilation - and the driver suffered this without complaint. He did not wear a mask, but explained that the reason is that on long distance journeys a mask makes him sneeze and thus interferes with his driving and also told me that the drivers have a Covid test every 3 days. "
"Great service "
"We had the same driver for both journeys and he was brillaint. Lifted our very heavy (23kg!) suitcase into the car for us and was very lighthearted and lovely when asking us about our trip. On time for both locations, and called me when I arrived in Edinburgh to direct me to the airport terminal which was very helpful. Would use this company again. "
"Sympathetic driver !"
"Imran was very pleasant but did not meet us in the terminal. However what had upset me is I have received a bill for £103. I paid £73 which I assumed was fixed. We were not late in airport so why have I received a receipt for a differing amount, and when I have already paid. "
"Very good communication, pleasant, knowledgeable and courteous driver. Highly recommended."
"Excellent service"
"Excellent, arrived early, friendly driver, hard working individual clearly. Would use again. "
"Excellent, arrived early, friendly driver, hard working individual clearly. Would use again. "
"Great experience "
"Excellent service, can't be faulted"
"All good."
"Lovely drive "
"Both drivers I had were amazing, very friendly and attentive, couldn’t ask for better service!"
"V good "
"Lovely clean car and very friendly driver. Would definitely recommend."
"Very pleasant journey driver very friendly got me thier in plenty of time"
"Good "
"Very impressed"
"Great service, on time and friendly driver "
"Services was just excellent!"
"Happy "
"Really pleasant driver. Great with my kids. We already left a tip "
"Lovely driver, and gave a great summary of things to do nearby! Would definitely recommend again!"
"Very good trip"
"Hasan looked after us for 3 days and was absolutely fantastic. On time helpful courteous funny. Highly recommended and would use again defo"
"Issam was a polite and courteous driver. He was punctual and his car was immaculate. Thank you."
"Despite calling him weeks ago to confirm he had received the updates from your website (which he hadn’t!) to our times, he never showed up and was rude on the phone. I will never use him or you again"
"-"
"Despite the restrictions around Hampden GOJO driver Imran found us due to App location tech. Excellent service all round. "
"Driver was polite, helpful and cheerful. excellent service. vehicle clean and comfortable."
"Got us there and back in a speedy fashion. "
"Easy process to get taxi booked at short notice"
"All fine"
"All good. No problems with the booking."
"Well done. Great driver. "
"Well done!"
"Great service, will definitely use again. "
"Good"
"Good"
"The journey was very pleasant, just what I needed after an operation. Felt very comfortable and the temperature was perfect. Driver was very friendly too. "
"Really great driver managed to get me back home on time. Thanks very much for the journey!"
"Great driver, thanks!"
"He was late but it was due to traffic. We still made it on time."
"Great value and service"
"Don't understand why you charged almost double the actual fare. What is the advantage in using your service? "
"the driver phoned and asked us to meet him in the pick up car park "
"you stil haven't sent me my invoice taxicode.com"
"Very good and on timel"
"Very good driver"
"Superb driver "
"Fab service, the driver was so nice and give me some advice on where to eat. Very professional. Spotless car. Perfect experience "
"Overall quick and efficent "
"."
"Pleasant, punctual and perfect for my needs. "
"Driver Shabbir was prompt, polite and a great help. Would highly recommend "
"Excellent service and our driver Imran was very nice and friendly. Would recommend and will definitely use the service again "
"Very friendly, kept me updated on journey times and any road issues. Would highly recommend this company."
"On time, really nice driver, I felt safe during whole travel :)"
"Driver helpful and kind"
"Very good service"
"Great"
"Great service out driver was really polite and friendly Would definitely recommend "
"Driver was great, was in communications with me from when the plane set down. Didn’t come into the airport as we agreed it best not to with COVID concerns."
"Friendly on time "
"It had to do with the previous passenger. But it would have been great if the original pickup time of 5am was accepted in the first place"
"Great driver very friendly but professional "
"Very pleasant experience "
"Excellent service."
"Very nice driver, came at the exact time and ended up arriving 10 mins earlier ! "
"Very quick and enjoyable ride."
"My Driver was lovely, very courteous & the car was absolutely immaculate. "
"Helpful driver"
"Great service driver excellent already tipped"
"I had such a lovely experience driving from Edinburgh to Glasgow. The car arrived early which was great as my train came in earlier so we were able to get on the road straight away. My driver made the experience as he was so lovely and friendly. He was passionate about what he did and I thoroughly enjoyed him. A great experience and would recommend to a friend. "
"Not the best experiance booking the taxi, with the driver coming late. Otherwise was ok."
"God service"
"Picked up on time. Very courteous driver. Immaculate car. "
"Very straightforward. Good service. (I won't leave a tip, I tipped the driver) "
"Great service!"
"God service."
"My driver was excellent and very helpful"
"Overall very good service "
"Overall very good service "
"Very pleasant driver"
"Excellent."
"The driver was lovely and chatty, who took my mind off an otherwise tense day. Thank you! "
"The driver was lovely and chatty, who took my mind off an otherwise tense day. Thank you! "
"Excellent Driver,He was very polite and friendly. He was on time. I wish every driver like him."
"It was a nice journey and the driver was very kind, he arrived earlier."
"Nothing it was just different to vehicle I was told driver was excellent "
"The driver was absolutely brilliant. So friendly and professional. "
"What an amazing service they provided for me. Driver was on time and he picked me up very early in the morning. Driver was also very well mannered and polite. Thank you so much!"
"Excellent all round "
"All was perfect, we arrived in Edinburgh to the Notary perfectly in time, the travel was safe and relaxing, the driver was very kind. Really a positive experience."
"My driver Imran was lovely, and didn't drive off until I was inside my flat. Thank you for getting me home safely!"
"My driver Imran was lovely, and didn't drive off until I was inside my flat. Thank you for getting me home safely!"
"Great service, great value."
"Very comfortable ride"
"Perfect"
"Good service "
"Imran was spot on time and at the front door. He was very friendly but gives you your space. The car was very well maintained and clean. "
"Excellent driver on time very enjoyable journey"
"Superb service, I have recommended it already to a few people and I will be using this service again 100%. driver was on time and very professional I was very impressed! The car was in great condition and comfortable."
"Excellent"
"Excellent service and driver very good indeed.. was great to get home.. "
"Perfect service friendly driver "
"Great drive! Thank you Donnie 😊"
"Excellent vehicle and well informed charming driver who drove safely at all times. "
"Excellent. Very professional. Smooth and comfortable journey. Polite and professional guy."
"Very pleasant trip and the driver helped at the other end. "
"Very comfortable ride! Will use service again."
"Great service "
"Imran was very polite & friendly . His car was spotlessly clean He gave me exact instructions as to where he would collect me from the airport . "
"Great service, went above and beyond"
"Great service, went above and beyond"
"Good service in what turned out to be a very snowy day! Easy to book and great communication. Highly recommended. "
"Excellent "
"Excellent"
"Driver was very very professional. Excellent service. "
"This is our second time using Taxicode, and this trip was just a great as the last. Imran was so kind and courteous and did an incredible job getting us to where we needed to be. We will definitely use Taxicode for all of our car service needs in the future. "
"Imran was excellent. He was 10 minutes early, which was very helpful and appreciated. He was friendly and made the ride go by quickly. He told me about the cleaning regime for COVID-19, which put me at ease. I had a relatively quick turn around time for returning and he was right outside when it was time for me to return. Overall brilliant service. "
"It was perfect, thank you very much!"
"Really nice and on time they brought kindness and that make us comfortable."
"very good"
"The trip was nice, yet I was not dropped off exactly at the gates of the airport and instead had to walk a good 5 minutes to get there. Not sure if taxis aren’t allowed to drive there, so giving the benefit of the doubt. "
"Driver was great. Really helpful. Super friendly. Early which meant my Mum coins go early. All excellent !! "
"The driver was really friendly and kind. I appreciated the little chat we had in the car on my way to Dundee. He was really helpful as he assisted me in lifting my luggage. The driver's patience was really warm "
"He arrived on time and he was very friendly"
"The experience was generally a good one however I was dropped off a reasonable distance from the departure area as I was informed the drop off point was unavailable. This was disappointing and no use at all really with luggage as no trolley was available "
"Very comfortable drive"
"Driver was helpful but drove a bit fast considering the condition of the roads. Got us there in plenty of time!"
"Great experience with our driver, he was on time, very friendly and wore a face covering (as did we). We booked the cab for £44 in advance and happily gave the driver £60 on exit. Would recommend to friends and family and will definitely book this firm again in future. "
"Driver was lovely and would use again "
"No hiccups to report, thank you for the good service."
"Really professional and polite "
"arrived on time, very good services "
"Great guy"
"Excellent service - prompt and courteous driver. "
"Driver was really nice though a bit ahead of time which was stressful but overall very satisfied!"
"Very comfy"
"Everything went smoothly"
"Short notice booking. Service was unable to provide MPV/SUV but did provide suitable new Mercedes saloon. Attentive driver."
"good experience "
"Really good "
"My friend left her phone in the car and our driver found it ASAP and got it back to her. Thank you so much!"
"Perfect "
"recommended"
"Fabulous experience with the nicest driver!"
"Imran, Was extremely courteous and pleasant company for our journey across Scotland. Tip already given. Thank you."
"My driver was a pleasure. He was friendly and helpful. I gave him a tip."
"Very friendly and professional driver. On time."
"Early, polite, not intrusive - will use service again."
"Driver was on time and very helpful. "
"n/a"
"Amazing, our driver was actually earlier, which was great and we did see him immediately! "
"great and to time on a complicated day for me"
"Everything was fine."
"Pre booked to be able to make an incredibly important appointment at the emergency dental hospital, the driver was unable to make it due to accidents on the road and was unable to pick me up. still being charged for this and not sure how to appeal for a refund. "
"Driver very friendly. Car was spotless. All in all AMAZING!!!"
"The driver was very friendly and helpful, I’d use this service again!"
"Very good service"
"Great experience would use again. Very knowledgable driver"
"Satisfied"
"The driver was really experienced and professional."
"Brilliant service. On time and friendly service. Many thanks"
"Excellent and kind service"
"Really, really good service, will definitely use again."
"Really nice trip"
"Driver was polite and courteous. Would definitely use the service again based on price, comfort of vehicles and safety conscious attitude of driver. "
"-"
"I have had the same driver twice and both times he was unbelievably friendly and very punctual. I used the service by chance but because of the treatment the driver gave me and my partner, I will use taxi code a lot more. Hand sanitiser available and car was very clean too. "
"Very friendly and helpful driver and I gave him £5 tip and we were both happy"
"The driver met us at the pick up point, not inside the terminal at the gate. "
"Very smooth drive"
"Excellent."
"my driver came early since it took less time for me to get through customs than expected, and he was super courteous and friendly!"
"I arrived at the airport early and the driver came to pick me up before the scheduled time, which was very appreciated. The driver was also very nice and helpful. Excellent service."
"Our driver was kind, professional and polite. My mum had a very smooth journey to the airport. Thank you "
"Our driver was on time, kind and professional. My mum had a very smooth journey to the airport. Thank you "
"really great service and driver was lovely too. will be using again"
"This was my first time to use this service, and I have to admit that I’m really impressed with the driver accurate time and friendly environment. "
"Polite and very good driver. Everything good!"
"The driver was very nice and polite with good service."
"Drivers was very friendly and helpful!!"
"Excellente driver!"
"Imran was probably the best taxi driver we have ever had. Extremely friendly and very helpful"
"RTA , he said"
"Friendly driver who kept us updated before he arrived. "
"Nice pleasant driver, will definitely recommend to my friends "
"Very friendly driver, who drohe carefully."
"Very friendly driver who was able to advise me of the layout of the airport which I had not been to before, his advice was ver helpful. "
"Good service"
"Great!"
"Very gently driver, very good seevice"
"Great service and at short notice"
"Very nice drivet"
"Driver was on time and car was clean."
"Very good !"
"Fantastic customer service,well looked after. Punctuality & professionalisms to a high standard .Highly recommended. Special thanks to our driver, who made this journey secure and comfortable."
"Very good service"
"It was amazing "
"We had an excellent journey, thanks. Our driver was on time, extremely helpful and patient and our trip was great. "
"It was all in all good"
"Excellent service excellent and comfortable car, friendly and at the same professional approach of the driver. I strongly recommend this company."
"Very good service "
"Great trip"
"One of the best taxi hires I have had"
"He was stuck at airport I believe."
"We got confused and couldn't find each other for a while, but we worker it out."
"Overall was great"
"Excellent easy service "
"Very Good!"
"Great service "
"Very polite and helped with bag "
"I ordered 2 hours before required and still amazing service! Thank you so much! "
"friendly and reliable service, first class and will definitely use again"
"Very good journey and very pleasant drivers."
"Very good driver! Kind,helpful and professional! Thank you 😊 "
"Kindness of the driver"
"Driver arrived early to ensure he had the correct address, great service."
"It was very good service, I left a £5 tip "
"Not what we expected "
"Hello The company, however polite, didnt supply a vehicle at all Thanks Michael"
"We were due to be picked up at 2300. Driver texted me at 2308 to say that he would be at least 1 hour late. He was in Biggar at the time which is over 40 miles from our scheduled pick up at Hopetoun House. As the venue closed before 12pm we had to cancel and order a taxi from a different taxi company. Have emailed you about this incident but you have not responded. A TRULY DREADFUL EXPERIENCE WHICH HAS LEFT ME £69.50 OUT OF POCKET"
"Plane was early"
"Got in touch before I arrived and waited at my destination for me. Helpful and efficient."
"Good journey & price."
"It is not first time I am using your services. All was perfect for me. My score is 5 in all positions. Very smart drivers, all in time and safe.Thank you very much. "
"First time using this service and it was a pleasure. Very punctual and a very pleasant driver. Will definitely use again. Superb. "
"First time using this service and it was a pleasure. Very punctual and a very pleasant driver. Will definitely use again. Superb. "
"Stress free travel. Would recommend. "
"A friendly driver"
"Perfect"
"Very pleased with our driver - arrived early and had us at the airport ahead of schedule. Helpful and courteous. "
"After Ariyah Elite was assigned to my booking they send me an email that said my booking was for economy and was to cost £26.15, which was not what I booked - I booked the Mercedes E-Class for £34. The car that arrived however was a BMW 5-series, which is the equivalent to the Merc, so I paid the driver £34 in cash. I then received an invoice from Ariyah Elite for the amount of £28.33??? So doesn't look like they know what's going on..."
"My only complaint was the contact number for the driver was an American number (‭+1 (678) 256-2483‬) Atlanta northeast, GA, United States & I was charged £6 for a 3 minute call to the driver when I shouldn’t have been charged at all if he normal UK number "
"the flight was delayed, but the driver waited and met"
"Our driver Imran was excellent! the journey home after Hogmanay festivities was an absolute pleasure. I will definitely be using this service again!"
"Overall very good but I think a more direct route was possible. "
"Great service "
"Great journey"
"Nothing. It was as we had arranged by phone conversation "
"Hi, this taxi journey didnt happen. The driver went to the point of destination rather than the point of collection. One week later and still no refund? Please refund the outbound journey as we had to book an Uber. Simon"
"Very good service, on time and really friendly! Would use your service again! Thanks a lot!"
"Imran was the perfect driver. Very happy with the whole experience. "
"Very professional service and both Gary and Imran were so friendly and actually made our time in Edinburgh that bit more special. Thanks again guys, will use you every time we travel to Edinburgh. "
"While our driver was very polite and helpful, taxicode themselves made an absolute mess of our journey. Estimated travel time when I was booking the journey was 10 minutes, however when our driver arrived he was surprised to hear this as the actual time is between 30 and 40 The confirmation email stated the distance as 4 miles, in reality it was 10. Because of this, we missed the train we were heading for and it cost us £90 to get new tickets. Would never recommend or use this site again."
"While our driver was very polite and helpful, taxicode themselves made an absolute mess of our journey. Estimated travel time when I was booking the journey was 10 minutes, however when our driver arrived he was surprised to hear this as the actual time is between 30 and 40 The confirmation email stated the distance as 4 miles, in reality it was 10. Because of this, we missed the train we were heading for and it cost us £90 to get new tickets. Would never recommend or use this site again."
"Excellent service "
"It was great. "
"Our driver Gary was amazing!"
"Charged a surcharge without being told by driver "
"No remarks"
"Excellent service. Very friendly and courteous driver"
"Gary was brilliant, a he was early too. Professional and got us to the airport in good time. "
"The driver was friendly and informative."
"Pleasent driver, would recommend this taxi firm. I booked it through taxi code and was not impressed that they wanted to charge me £10 to change the pick up time. I would in future just book with the company "
"Our driver,Gary, is a true professional. His is prompt and courteous. A true gentleman!"
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