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Airport transfers, taxis and executive cars

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Passengers

What our customers say

Overall Rating
(1555)
"Excellent"
"Fantastic driver on time no faults!"
"The driver was amazing, he arrived early and then waited for us to check into the hotel as our train arrived late. The driver showed understanding and patience, even though I knew he was really busy with it being the Taylor Swift concert. During the journey our driver was really friendly and welcoming. Thanks so much for your kindness, professionalism and efficient service. "
"Everything was fine, except for a distance glitch during the online booking."
"Great experience!"
Testimonials 4.5/5 based on 1555 reviews
"never arrived "
"Excellent"
"Fantastic driver on time no faults!"
"The driver was amazing, he arrived early and then waited for us to check into the hotel as our train arrived late. The driver showed understanding and patience, even though I knew he was really busy with it being the Taylor Swift concert. During the journey our driver was really friendly and welcoming. Thanks so much for your kindness, professionalism and efficient service. "
"Everything was fine, except for a distance glitch during the online booking."
"Great experience!"
"Imran Khan was AMAZING!!"
"Driver was prompt"
"Great service! I received information about the driver arrival and vehicle details beforehand, the driver was very professional, on time, helpful and friendly, and the minibus clean and comfortable."
"Imran and Saieed were absolutely wonderful. They were great drivers, very polite and accommodating, got us close to everything, were always on time, had the best car tunes, got us so many snacks and beverages and helped us find the best sites on Skye. We would not hesitate to hire them again and miss them dearly."
"Was excellent "
"Already tipped driver"
"Excellent service Tipped driver "
"Email came through the morning I arrived of taxi being canceled. I did not cancel."
"Email came through the morning I arrived of taxi being canceled. I did not cancel."
"All good and thank you "
"Exellent. "
"I got an email at 5AM telling me that the taxi was cancelled. I saw the email at 5:45. I had an urgent hospital appointment so I walked outside and got a taxi eventuakly on the street. At 6:15 I got an email telling me the taxi was on the way and fot a call at 6:30 telling me the taxi was waiting. By whixh time I was at the hospital. You ddon't aeem to k ow what you are doing and I will never use you again."
"Great service, thank you"
"N/A"
"Very polite, on time and communicated well. Perfect"
"Very good service"
"Very good driver. Very helpful as I was travelling by myself with my baby. Thank you."
"All good"
"I have been subscribed to a mailing list, please take me off immediately. Or else next time, I will not give a positive review."
"Amazing service from start to finish. "
"Great experience "
"Excellent Service, kept me advised at all times."
"Wanted to call to inquire about booking as it was less than 24 hours before my journey and no driver had been allocated, but there was no answer on your phone line. Absolutely no complaints about the driver or the journey, but doubt I will be using you again due to the cost (you kept more than half of the cost of £47.50 for yourself with the driver only getting £22) , being unable to contact you, and your absolutely mad refund policy. Driver was tipped in cash as he turned up early and got me there in good time."
"Great service "
"Alan was fantastic on both our outward and inward journey. He was ready and waiting for us both times, we really appreciate it! Th text service was incredibly useful!"
"The driver was very pleasant and on time, and drove carefully and well in heavy traffic."
"Xx"
"No"
"The driver could not have been more courteous or the journey any better. "
"Chris was great made sure everything was ok"
"Driver was late and did not take us the full distance "
"I arranged this service for Norwegian Government officials and my client and asked/paid for a meet and greet which never happened. The passengers had to locate the vehicle themselves in the parking area outside the terminal using the number plate and the driver was sitting in the driver seat. The driver wasn't very helpful loading the minibus and was did not know the destination for the drop-off. My client also advised that there was also a clear language barrier which made the whole process more complicated and stressful than it needed to be. Subsequent booking where same driver was assigned was cancelled and no refund available in spite of the reason for cancellation being related to poor service on this pick-up. Would not use service again."
"Mario was fantastic. 5* He messaged me the night before confirming the time of pick up and was arrived bang on time. He was polite and I really have nothing bad to say! It was so nice to have him pick me up in the evening too, to see a friendly face after a long day. He messaged to let me know he was waiting and would come through to the terminal when I was ready. Once again, no faults! Got me home in no time at all. "
"It was just a lovely journey . Relaxed and comfortable. A lovely experience all in all "
"Great service"
"Great service"
"Very happy with the service. Getting a taxi to the airport at that time of the morning you have to be confident that the driver will be there on time. He was here early. Sorry for the delay in replying."
"First class service"
"Driver was excellent."
"Good friendly driver. Early and waited. Nice 7 series. Clean car. Smooth ride. "
"An excellent driver. Much appreciated."
"Driver was polite, friendly and helpful. Vehicle was clean and spacious. Got to my destination in good time. Fully recommend. "
"Fantastic"
"GREAT SERVICE AND GREAT COMMUNICATION"
"On time, professional. Driver gave helpful travel tips and good places to see and eat. "
"Great experience! "
"Excellent frindly and professional service."
"Driver was exactly on time, early even. Friendly and a smooth drive."
"Good experience."
"Our Driver was Very Nice and Helpful!!!"
"On time and professional!"
"On time and brilliant "
"I had a nice ride and a pleasant driver. I'm very pleased. "
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"Hello, unfortunately none of the announced drivers were at the hotel at 4:45. We had to go to the airport urgently and waited for some time. We didn't receive any information that the driver was late and, given the time pressure we had, we remained in the dark whether at all someone else is coming. then we received emails from you much too late, that the driver SARABJIT SINGH, license plate HF18ZYG, was taking over the journey and at the same time 5:11 a.m., the driver MARCO IODICE, license plate WO18WEH, was taking over the journey. Two drivers were supposedly on their way to us and no one was there at 4:45 a.m. At this point, under the time pressure of having to catch our flight, we had a hotel employee call another taxi. Then it wasn't until 5:11 a.m. that much arrived The information was too late that the taxi was only now on its way to us. They did not carry out their promise and our booking. There was no driver at the hotel at 4:45 a.m., as agreed and confirmed by euxh. I would therefore like to request a refund of the fare as quickly as possible. I had already paid by Visa card. Best regards Jacqueline Berger"
"This is the best Taxi service ever. Imran is always so professional and such a reassurance to know that he is waiting with a warm welcome and a smooth ride. Excellent value for money and my absolute go-to with two daughters studying in Scotland. "
"Excellent driver/service, thank you"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"We were advised by GOJO that our taxi had been cancelled at 12.12 pm by email ; this was 2 hours before we were to arrive in Edinburgh Waverley Station. I rang Taxicode who had arranged they booking and they said the booking had passed because I put in 2.15am for the 13th Oct. This was also an error by Taxicode; the correct time that I had specified was 2.15pm as evidenced by your confirmation email. Why did GOJO cancel my booking and then attempt 4 times to message and ring me that they had now sent a car??? The first cancellation at 12.12pm meant that I had to source alternative transport at such short notice. Texting me after I had arrived at the station to say that a car was on its way was not the service I asked for nor deserved. I will not use Taxicode again. Thanks, Gus"
"Our driver was great. He was early and patient with us. Very safe driver! "
"All good."
"Great service fast and efficient!"
"Wonderful experience when we were in a bind. Booking the cab was easy and we received follow-up emails with our information. Our driver was super friendly and we appreciated him so much."
"Excellent service, very well presented driver & vehicle. I would have no hesitation in booking again or recommending!"
"Great "
"Was late but there was a wreck, so it wasn't his fault. Otherwise uneventful."
"Har too finde"
"Your site was supposed to find the cheapest but Capital Cars would have been £10 cheaper."
"You cancelled the trip while I was on the flight to Edinburgh. Not good. "
"EXCELLENT SERVICE. I recommende."
"Arrived early, helpful, thank you! "
"Punctual and helpful. Thank you. "
"We used this taxi service several times during our stay in Edinburgh. They were always early or on time. And communicated extremely well. We continued to use because of their excellent service. "
"Excellent driver !!! Exceeded my expectations and had a very safe and pleasant 3-hour drive to the airport. Thank You"
"Very courteous drivers for both trips"
"Great service, thank you."
"Roberto was wonderful, friendly, helpful and showed up a few minutes early which relieved any stress"
"Excellent. Timely, comfortable and professional. "
"Everything was very nice and on time. The driver waited us inside of the airport and was very very nice person."
"Amazing experience, will order again in the future!"
"all idccok"
"Driver arrived early and was friendly during the trip. "
"No complaints at all. Very good service "
"Enjoyable drive"
"-"
"Great experience!"
"Best driver ever!! I gave to driver directly a tip! Suddenly taxicode debit twice my ride! It would be great if Someone can check this, thanks a lot"
"Excellent service!"
"Driver did not arrive for our early morning booking. Had to get an Uber instead and nearly missed our flight. Support staff have not helped to refund me; very upset with this service "
"It was perfect. My driver was polite, caring and really helpful. "
"Excellent journey and driver"
"He comes 16:30 then 15:30. The arrivel at EDI was before 18:00 an he drives safely."
"He was brilliant. Friendly and helpful in loading up the car with our golf clubs. A good driver who made the drive to Edinburgh airport very comfortable given the traffic issues we encountered. I’d definitely ask for this driver again."
"Great service and much better than the tram"
"good service. thank you."
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Driver was 15 minutes late and passenger had to meet them in terminal car park"
"Great ride!"
"Very efficient. "
"…"
"Great driver! Highly recommend :)"
"Very smooth and easy experience."
"I waited at the pick up zone for 15 minutes. There was no Volvo S80 and no call, no text. I received calls and texts from dispatch just fine starting 17 minutes after pick up time. I was running late and could not wait any longer so I took a conventional taxi (I explained that to dispatch). Can you please ensure I am not charged for this?"
"Very nice car and friendly driver!"
"Driver on time and attentive (called to let us know where he was parked, dropped right at venue door). Excellent service."
"Lovely driver and good service "
"Professional service"
"Driver polite & helped guide us to where we had to go when he dropped us off at the airport. "
"Excellent experience "
"In Edinburgh Airport the driver is forbidden to leave the car. "
"Perfect Service!"
"Perfect Service!"
"Roberto was fantastic. Knowledgeable & friendly. The car was extremely clean & the ride smooth. I’ll be requesting him for future bookings when we are visiting Edinburgh again."
"Roberto was very courteous and professional "
"My mother felt that she was treated lije Royalty. Please thank the driver."
"We were esrly and called Imran to see if he was available. He was I n deed and we went across to the pickup zone to meet him. Very delighted with the service and the upgrade of the vehicle was wonderful. Imran was really nice."
"Driver called passenger stupid for changing time "
"Lovely guy took good care of our visiting friend! We tipped in cash so we are all set there!"
"Your driver ROBERTO was on time and very helpful "
"Needed more information on where to meet driver. Had to call office to find driver."
"Relaxed trip"
"Excellent, it was all good. "
"Absolutely phenomenal experience! Our driver was incredibly flexible, helpful, friendly, professional, and genuine. We were overwhelmed and very appreciative! IMRAN KHAN was the best!!"
"Thank you for bringing my son to the airport. The driver was friendly, professional, polite, and personable. We are leaving an extra tip please extend our gratitude to him. Carol and Zac. "
"Wonderful experience. We gave our driver. Cash tip"
"Thank you for excellent service!"
"I booked 1 x 12 seater for the day so we could be mobile as needed. Instead I was given 2 x taxis who did not remain on site with us as agreed. They returned at an agreed time. I would like some form of refund as I was sighted on the vast email traffic which suggest the taxis were of a value of 280 maximum. please call me back, I also left a voicemail yesterday."
"Excellent!"
"Excellent "
"This was cancelled—-twice—-after a screw up. The car was supposed to be for yesterday. Not today. The confirmation said today even though I specifically said I needed the car “right now.” I got it cancelled, the driver was posted anyway and I had to remind your site that it was cancelled. I got a confirmation that it was cancelled. And now this!!! Wow. Get your act together. AND GIVE ME BACK MY MONEY!"
"."
"Driver was on time and courteous. "
"Feed back car arrived 20 min late, we had to rush to get our flight we asked and paid for a small people mover to handle our luggage and we got a town car instead which we squeezed everything in but was not what we paid for. the job looked like it was sorted last minute although we had booked it from 2 days beforehand "
"We didn’t get the vehicle I ordered BUT I got a phone call beforehand to explain that due to the amount of luggage they’d recommend a bigger vehicle that could be offered at the same price as the smaller luxury one I’d ordered. So I’m the end it was very good service."
"👍🏻"
"Lovely driver and very easy to use the website to book and the app to track the journey. Thank you for great service "
"Lovely driver "
"Strictly in time , efficiënt and competent and also very pleasant journey ! "
"Great service would recommend "
"Driver was prompt and friendly. "
"The driver does not appear "
"The driver does not appear "
"What a great driver! He was so nice and personable and made our trip to Rosslyn chapel even better than we hoped. 😁"
"Excellent, would recommend "
"Extremely overpriced "
"All ok"
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"Flight was delayed and I was in touch with driver. They were tracking flight. Still I waited half hour outside airport terminal."
"good service"
"Grossly overpriced to drive 1 mile. "
"Great service"
"Not his fault…traffic due tograduations"
"Reliable service "
"I hired this to pick up my 4 American friends at Balbirnie House Hotel in Markinch, Fife to take them to Edinburgh Airport today for their flight to London. It proved extremely smooth process, was in time as stated and the Service was everything I could have wanted for them. I will most definitely use this Service again and recommend it to others. Thank You. "
"great experience, driver was even a bit early and let us know, great conversation on the journey, great driving"
"We had a great day with Imran. He gave us information about the city and the region and even did a brief stop at a roadside strawberry stand to try the local strawberries. We finished our day a little earlier than planned and he was able to pick us up a bit earlier. It was an excellent experience."
"Efficient service, good system. Gave driver tip on arrival."
"Hello! First of all the vehicle arrived 30 minutes late!!! Second of all we paid 200 pounds for a Mercedes van and not for a black cab and I would like a refund. "
"Excellent job and did a very good job."
"Our flight was delayed by 45mins & there was a problem with baggage conveyor belt at Edinburgh which caused a further delay of 45mins. However our driver Imran(?) was patiently waiting for us. The 20 min ride home in his Jaguar XF helped to distress us and he didn’t charge extra for the delay."
"Good experience "
"Friendly driver! Fast and efficient, great service!"
"Syad ali is a respected driver "
"Excellent service "
"perfect"
"Very pleased with our driver and service "
"I’ve always feared going to country weddings because the taxis are so unreliable but this company were perfect. Communicated well from the start and delivered as promised. Would recommend."
"Arif was an absolute legend! He went above and beyond helping us with our luggage "
"Traffic"
"The driver was amazing and I really appreciated the communication and contact."
"ghood"
"Excellent. On time and very curteous."
"Our driver was excellent!! He was most friendly, knowledgeable of the area and a very good driver. The vehicle and driver was more than expected"
"Promo pick up "
"Very helpful"
"Perfect experience"
"All good, friendly service."
"Excellent friendly and informative driver"
"It was awful. No comment "
"Driver was on time "
"Our driver was helpful, kind, and enjoyable! We already gave him a tip upon arrival to our destination. "
"Fantastic ride from Edinburgh to York! Our driver was friendly and The vehicle was very comfortable and clean! We would definitely book with GOJO Scotland again 👍👍‼️"
"Great service!"
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"Our car to our venue was on time and the driver was very kind. We were happy with the service for the outbound trip. However, our return car was 30+ minutes late! License SK23 WKE. We ended up having to switch cars with another group of friends so that we can could catch our train in time. The driver did not even give us a call ahead of time to let us know that they were running late. I had to proactive call him to check in on them after receiving a text message. This defeats the purpose of prebooking a taxi, and instead we should have just Ubered. Unfortunately we were dissatisfied with this return trip. "
"No problems, met driver at outside pick up point as expected and good journey to destination. Driver very helpful with luggage etc."
"Great reliable service, would use again!"
"I didn't leave a tip through this app because we already gave him a $40 tip."
"Prompt service"
"Great driver."
"My driver was on time, helpful, friendly and very professional at 4 in the morning no less! Worth the price and the cash tip I left was well deserved"
"The driver was great and on time. The communication with the company contracting the driver was confusing. "
"Service was excellent. Easy to set up, driver was great, everything went as scheduled."
"Very good"
"Driver was a bit early which was really good. Informative, friendly, and helpful. Couldn’t ask for a better experience "
"Really kind and helpful driver."
"Thanks for the ride. Tip paid in cash."
"Great"
"Great service and very friendly!"
"Everything was Fine. Thank you."
"superb, i was very late due to a delayed flight but the taxi tracked my plane and was waiting for me when i arrived."
"Made our little trip to Stevenage easy and smooth!"
"Thank you for your help in rescheduling the journey."
"Perfect driver! Came early and was helpful"
"Driver was fantastic, had great conversations on the way there and back. Will recommend this service to all my friends if they travel to scotland"
"Everything was great, and he even gave me tips for driving since I'm an Ameican driving in the UK for the first time."
"Actually I got a better care than paid for, because the driver was going on to Dundee after Dollar. I enjoyed his company and conversation, the ride was very fine, and I was able to do some preparation for my appointment."
"Very timely and kind. Thank you very much."
"Never saw a driver inside or outside the airport. The driver claims he was on time, but I was not able to reach him by phone. Took us about 15 min to go through security and collect our luggage, when we were done there was no driver outside, while there were other taxi drivers waiting for passengers. Had to take another taxi, and never got refunded."
"Excellent experience. Driver communicated well in advance to let me know exactly where to meet and when she would be arriving. Very friendly. "
"Great service, on time and very efficient. We had to change drop off point and they were more than happy to accommodate "
"Driver was courteous, on time and delivered us in a timely fashion."
"Great experience"
"Nice driver, good service. "
"They didn't ask for my flight number had I known I would have gave it to them but they never texted me back to let me know. A reminder would have been nice. 70 lb wasted "
"Thank you for perfect and flawless wedding guest Transport"
"The service was very good as said by the customers. Vehicle was clean and driver was on time"
"Our driver never showed!!!!! "
"We experienced your services with 6 journeys during our stay in Edinburgh and we really appreciated the cars and the drivers ! We would highly recommend your company and will certainly use it again for future trips to Scotland !"
"Our driver did not show. We attempted to call the office and got a voicemail and then sent an email. We waited 20 minutes and gave up and got an Uber. After I got in the Uber, I saw an email response saying that our driver was looking for us at the terminal. That was 9:27 and our pickup was scheduled for 9:00. I assume I will be charged still."
"Driver was 5 minutes early, very friendly, speedy ride, no problems! Thank you!"
"Driver was pleasant and efficient. "
"Driver on the way out never turned up and we had to last minute get another 2 cars sent which was stressful. Way back, driver was a bit rude and only had 7 seats vs the 8. Luckily we had a drop out otherwise we would have had a massive issue"
"Driver was on time and very friendly. We had an early flight so were grateful to be able to book a car in advance."
"Good experience"
"On-time, helpful, and professional. Quick and easy. "
"I have already sent an e mail to give my feedback. The outbound journey was very good on time and pleasant. The return journey was a disaster, the driver could not get to us and resulted in my young daughter and I having to find an alternative way home and walking around Edinburgh after midnight. I emailed on the Sunday after our booked journey and still await even an acknowledgment let alone the refund for a unreceived journey. Very disappointing and I am not inclined to use your service again"
"Good experience "
"Super service."
"Service was on time and as expected"
"Overall amazing service - there on time and with good knowledge and very good service!! "
"Great service. "
"Driver experience was good Office needs to be a little more flexible in interpreting the initial contract But overall would use in the future "
"The diver did not show up at the designated pickup location. In fact, by his own admission, he was 1 block away. We were forced to find alternative means to get to the airport."
"Excellent 👌🏽 "
"Excellent service and right on time for my early flight. "
"Driver and car were fantastic. "
"Driver was great"
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Driver didn't meet inside airport terminal and was unwilling to meet where we were waiting. "
"Good expérience "
"Driver tracked my flight and kept in touch with me and arrived on time just before my airport exit "
"Our driver was professional courteous and knowledgeable. We really enjoyed our ride. Thanks."
"Great service"
"Zaed did a great job of getting to and from our destination. His car was very clean and comfortable. Excellent service!"
"Amazing friendly driver! Really good service and very accommodating and would use it again!!!!"
"I ordered and paid for a meet & greet service and this was not provided as the driver was not inside the airport. his is the 2nd time this has happened.Also the vehicle provided was not equivalent to what we were told the vehicle would be not even as like. I will not be booking a car via your company again, unfortunately. A f=refund should be given on this occassion. Chris Galloway"
"Easy and reassuring journey to the airport so early in the morning after the stress of a cancelled flight the night before. Driver was prompt and careful, helped with luggage. "
"Vehicle was fine and driver was on time. Was told the waiting charge was £5 per 15 minutes with the first half an hour free as per confirmation e-mail. The driver arrived and said it was £10 per 10 mins with no free waiting period. Ended up paying £20 just over 15 mins of waiting."
"Everything went amazingly and the drivers were amazing"
"Thank you! "
"Great "
"Driver was very good and on time "
"Wonderful experience! Car was very comfortable and driver took us the scenic route so we could see the country one last time before flying home."
"excellent service"
"The driver was on time, drove safely, and delivered us to our destination. The only comment I have is about the cost of 29 pounds to drive 2 miles. Regarding if we'd like to leave a tip, we provided one to the driver in cash."
"Our driver arrived promptly 15 minutes early and took us to the airport without incident. He was a very courteous and pleasant young man and we enjoyed our ride."
"Really nice driver! Everything went smooth."
"Great Service, will be using again. Highly recommend."
"Very good "
"Nothing went wrong. "
"Such a lovely man, a keeper!"
"Very good service"
"Thank you for your great service "
"Trip arrangement was quite easy and the driver arrived with perfect timing. "
"Top driver "
"Afir Mohammed was friendly, Professional, kind and fun. We could not ask for a better driver. "
"On time"
"Very nice driver, very pleasant journey"
"Overall good. I think it was trafficking was the reason for the delay not him. "
"Abu was on time, friendly and a nice guy to talk to during the journey. No negative points at all."
"The driver Washington a very good guy Vero kindly and spoke with us also if my englush Was not too good."
"Everything was so smooth. On time, communicated where he was parked, easy journey. Couldn't have been better. Thank you. "
"The driver was very helpful and communicated very well."
"Excellent service. Driver was very efficient and had a warm friendly demeanour."
"Very good experience. Friendly excellent driver"
"Arrived on time, with timely updates and live tracking. So much better than Uber!"
"Good service. "
"Great service"
"Great service, easy to book. Driver arrived exactly on time and was very polite and professional."
"Kevin was a fantastic driver! Super friendly "
"Equivalent"
"All great!"
"Tip Top 👍💪😎"
"Grossly overpriced for nothing better than any other taxi. Small car sent. Driver 25 minutes late"
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"One of the drivers didn’t turn up at the airport and he told us that he never received the booking. The other driver was fine. Please advise when I can receive my refund, thanks. "
"10/10"
"As expected!"
"Muhammed provides a great service "
"We have ordered a car with child seat which was not provided. The driver did not know about this requirement as it was not communicated to him by the company. It is really frustrating as we paid the extra price for this specific service advertised on the company’s website. We order a car to and from the airport and there was no child seat provided in either journey which is really disappointing."
"Driver on time. A friendly driver who helped us with our luggage. "
"It was a great ride, Gary did very well!"
"Excellent service, thank you very much!"
"Good service"
"-"
"Service fine but feel ripped off as Uber back in reverse only £18 "
"Excellent service thanks."
"Awesome. Upgraded. Driver very pleasant. "
"Imran was so friendly and kind, he made the journey very easy. Thank you."
"Arrived early, got us to the airport in time, helped with baggage, was courteous and polite."
"I've used this service several times, and the drivers and overall service is always excellent."
"We went to the wrong place in the terminal. It was not the drivers fault. The service provided was very good. "
"Driver was prompt and drove smoothly. He had instructions for the airport but easily adapted when he found the directions were different. Great service."
"Driver and car were excellent "
"Saieed was excellent - we tipped on the night "
"We are elderly and have impaired eyesight so the distance to travel to the new pick up point was a struggle. The driver Mariusz was excellent however. . We would need to know in future if that pick up distance is still operative. Prefer to book by phone! "
"Nothing! Delighted to get an upgraded vehicle."
"This was the first time I used Taxicode and was very impressed. It's always a bit of a nervous time getting a taxi for an early flight but my driver was prompt and so helpful (I gave him a cash tip so not leaving a tip here is not an indicator of the service!) "
"Kedves és udvarias sofőrrel találkoztam. A következő alkalommal is őket választom."
"Great"
"Excellent "
"Excellent service - destined to get even better when the Rolls Royce arrives! Highly recommended"
"It was a Toyota with less comfort than a Passat. The driver was unable to provide me a receipt - and on your website there's no option to print a receipt"
"All was great. Already paid tip directly to driver. "
"Great communication and on time service. Takes the worry out of getting around."
"gave him cash as a tip"
"Driver was super.Would highly recommend him."
"Amazing experience, will book again next time."
"Imran was amazing . Couldn't more highly recommend "
"Very good service"
"Great Service"
"The driver was courteous and helpful. "
"I booked the taxi on behalf of my daughter to take her to the airport She waited 15 minutes for the taxi and tried calling all the numbers provided, including the drivers mobile. No response In the end she was forced to make alternative arrangements I phoned this morning and was told to make a complaint so that credit could be made to my account"
"Very professional service. "
"Great service ! Highly recommended !"
"Easy going and good conversation on the ride from the driver. Upgrade to a BMW 5was s nice touch."
"Imhan was lovely. He arrived before the time, was helpful and very pleasant. "
"Excellent Service although quite expensive "
"Thanks a lot Dony. "
"Very efficient service. A friendly and helpful driver"
"Zahed & Imran both provided a 5* service for which they both received a well deserved tip"
"Excellent Pleasant driver, on time and comfortable car."
"Held up in roadworks "
"Great service."
"On arrival driver left us a block away and not in front of the hotel. He left us in St. David Street and we had to walk with our luggage and hand luggage Departure driver came in front of the hotel as booked. We tipped both drivers on spot."
"Positive"
"All good!"
"Great experience "
"Everything went smoothly and our driver was great."
"Punctual, Friendly and helpful!"
"OK"
"Everything was good."
"No issues "
"Great"
"Very professional and reliable service."
"Your company takes way too much from the trip! The original fee should be around 50 pounds. However, we were charged for more than 80 pounds! "
"I booked days in advance and yet was only told you had no car seats available 14 minutes before pickup, despite the driver showing me messages where he'd warned you he had no car seats yesterday and you told him it was fine. My booking should never have been confirmed if you weren't sure you would have the seats available, or at the very least you should have warned me yesterday so I could make other arrangements "
"Excellent. Very polite and courteous driver. On time, clean car and helped with the luggage. Telephoned to announce time of arrival."
"Absolutely excellent service. Driver was on time, car was super. I would definitely use again. Thank you. "
"The driver was an awesome guy ! Very professional, on time and a good driver ! "
"Super friendly and on time."
"Na"
"Fantastic service!"
"Very happy with the journey. Driver was slightly late because of unexpected traffic, but I had booked with plenty of time to spare, so no worries there. He was very communicative about where he was, and how many minutes he would be. Drive was safe and pleasant."
"The driver was very friendly and very helpful to my family, would highly recommend them."
"Good Driver"
"The driver was punctual. Very friendly and accommodating - on both trips "
"The car was not clean on arrival. It had crisps on the seat. The car broke down during the travel up to Edinburgh and we had to wait in the cold by the side of the road for more than 30 minutes. The driver did not tell us what was wrong, a friend of his eventually drove to us and put gas in the car. It is inacceptable to break down because you forgot to put gas in the car before driving people up to Edinburgh. Although the driver was very apolegetic the next day, we feel it is important this is signalled to the company. After the issue on the Tuesday I tried desperatly to get in contact with Gojo and did not get any answer, I tried calling, messaging, sending an email, sending a message through instagram. It is extremely unprofessional of them, what if something even more serious had happened, nobody would be available to help sort things out. Service is terribly bad and I would not recommend the company to anyone. "
"Nothing wrong, met outside at drop off point, no issues"
"He was very nice. The other driver never showed but he made sure we were okay before leaving. "
"Everything was great and as it should be! Thank you! Already left a tip. The original charges obviously included the tips! (As your site states when you pay)"
"Very friendly driver and excellent service - thank you! "
"Car was waiting for us, on time and in place. Car condition was excellent. THE driver was excellent. Paid a cash tip"
"Driver was on time and text to let me know he was there which was nice. "
"Perfect"
"Great service!"
"Our taxi never showed up, seems to have been a misunderstanding and 2 streets with the same name but taxicode have not contacted me or offered to issue a refund of any kind, 8 ladies left walking to the tram at 5.15am in the morn but our money was paid to taxicode!! Would not recommend them to anyone"
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Nothing wrong with car or driver just the price that you charged that was £33.50 I thought was a bit expensive.I didn’t book return journey as we didn’t know when the snooker would finish. When it finished I got a black cab back to the hotel it only cost £11.20 for the same journey. Sorry but if that is the kind of service you give I will not be using your company again."
"Total rip off to charge £23 booking fee ! Leave a tip??? Never "
"It was great"
"Nice service"
"Everything Was First Class!"
"Excellent service"
"NA"
"Very friendly and safe driver"
"Great driver, friendly and chatty on trip back to the airport. Perfect end to the holiday "
"Competent, careful drivers. (I already gave the drivers a tip in cash. I wished to reward good service.) Thank you."
"Friendly and efficient driver"
"Friendly and perfect driver"
"Great service "
"Very clear instructions provided the day before Easy to locate pick up point "
"Pickup was booked for 4am to take me to the airport. No show at 4am - rang both the driver and the taxi office and no response. Finally got a response at 0410 - the driver had fallen asleep! He got to me at 0422."
"Imran was amazing - so polite and very caring to me and my elderly mother - the car was fantastic - felt so safe and cared for. Thank you. We gave him a tip in cash."
"All perfect"
"N/A"
"Paul was helpful, safe, and a reliable fix to our cancelled train! He got us to our destination with a smile."
"I was asked to contact the driver when I got to baggage which I did. Once we got to the pick up point I texted him but he was not there and was going to be 15 more minutes which was frustrating because I booked ahead of time; The driver was very good about giving instructions on when to call him and where to meet him and I did appreciate that I just wished he was on time"
"Friendly driver who arrived early even with a 5am pick up! I would use these guys again."
"Ongeveer already 20 pound tip to the driver "
"Driver came on time. Great communication when giving you updates about your trip. "
"Great service and all worked really well"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"I feel betrayed! I called a taxi company! And Stead of sending me the car for which you charged me £58.50, you send me an Über for which I know you paid just about £35.00. You charged me £23.50 more. I don't think that it's okay and I want the difference back!"
"Really good experience, would use you again"
"good service"
"Overall, pretty good and will use you again. Only issue was to do with a need to increase passenger numbers slightly from 6 to 8 and an email not being responded to. I had booked and paid for an 8 seater minibus but the booking sent to Gojo was for a 6 seater vehicle based on the original estimate of 6 passengers which I had requested to increase to 8. Fortunately I picked that up from Gojo’s emails and a very helpful lady there helped me sort it all out otherwise it could have caused a lot of problems. "
"..."
"Donald did a great job, punctual, professional, respectful and welcoming. Thank you from John MacKenzie. I will definitely recommend Taxicode."
"Was great being able to communicate with the driver via what’s app as our flight was delayed multiple times. Thankfully this wasn’t an issue with the driver he was extremely polite. When we finally arrived he was there to collect us. Prompt, friendly and helpful :) "
"But my driver Talla was a lovely gentleman and explained his lateness which was acceptable. "
"Absolutely excellent. Great timekeeping. Really helpful and courteous drivers. All worked brilliantly. "
"I actually booked for 7 people but due to complications with our arrangements, I needed space for an 8th person. Mudassar was happy to help with this, which was much appreciated. I handed tip."
"Excellent driver "
"Great service. Driver already tipped."
"My son said that the taxi driver was delightful and he had a very pleasant journey back to school. "
"we arrived first so met in the car park. driver called me with updates."
"Communication was great — really appreciated the regular updates on the driver’s whereabouts. Service was excellent as well — driver was early, helped with the bags, and friendly. Also liked that there was an option for card payment despite the website saying cash. Only one glitch — website wouldn’t allow my credit card to go through when booking the taxi, and I wasn’t told that I could pay by card in the car. Might be an issue if the person didn’t have enough cash with them and worried about payment. "
"Most important: we were in time at the AirPort "
"Great service. Driver was very professional. "
"Excellent "
"You are the worst taxi company ever, Not waiting for late flight, ignoring my calls and emails and pretending that everthing is great, Npt even accepting bad rewiew. Realy pathetic :("
"Overall, a good journey"
"Driver did not show up. Awful experience, would not recommend. "
"Great Service!"
"."
"Very impressive service and the car was fantastic. My son left his earphones in the car and the driver very kindly contacted us to let us know. We are very grateful. Thank you "
"Driver punctual and very polite and helpful. Friendly too. Actual service was excellent but booking tricky because of 12 hour clock to select pick up time. Then having to phone back to confirm correct details a bit of a pain. It’s an expensive service but now I have used it feel confident I could trust in future. "
"Driver very polite and helpful. "
"Excellent service, communication very good no issues at all."
"Good experience overall , was a bit pricey though"
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minutes from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The driver who was taking my 24 year old daughter to Edinburgh airport at 7am, stopped some distance from the airport and told her she'd have to pay an additional £4 if she wanted to continue. This was 15 minute from drop off, in a quiet countryside area at 7am She paid. I'm furious. Please respond "
"The car was on time and clean. Our driver was excellent."
"didnt show"
"didnt show"
"Good"
"Very professional. Early. "
"Very nice driver. Very smooth journey"
"Great service. "
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Never saw the driver..15 other drivers were there with signs..none had my name Bigger concern!!!! I have an upcoming trip on Sunday Oct 23rd at 8am with GLC EXECUTIVE...I have called...spoke to an agent..he said he would change the pick up address...nothing changed..I also followed the instructions to edit my reservation...as far as I know nothing done..I NEED to be picked up at 60 Bootham...my confirmation number is tc83b24a4cd58..PLEASE CONFIRM THE PICK UP ADDRESS..I AM GOING TO MANCHESTER AIRPORT...thank you..Sharon Haldas"
"Great "
"Lovely merc car and bang on time"
"Everything was perfect, including getting us to the correct door for our particular car rental!"
" …."
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"Showed up a few minutes early which was perfect. Excellent drive over and conversation "
"We did not receive meet & greet service at all. We had on-time service. Imran Khan was our driver on Oct. 13 and Kashif Hassan on Oct. 15 - both drivers were polite, communicative, and helpful. In total, we paid Taxicode £88 and GOJO charged £56.43 total (£26.43 on Oct. 13 and £30 on Oct. 15). Will I receive a refund of the £31.57? Finally, £17 of vouchers aren't helpful for me. Please, donate them to charity. "
"When we arrived at Edinburgh airport there was no car available. We waited for 45 minutes, my wife and I were in wheelchairs with 2 airport employees assisting us. After 45 minutees, at their suggestion we took another taxi to Stirling. I am most upset about the no show of our promised driver. I would expect you to refund half of the amount paid in advance, to cover the cost incurred by your no shw taxi. We did try to contact your office without success, the same problem has occured this morning when I wanted to rite this email. Daavid Mahon."
"Great experience! Will recommend!"
"Driver arrived early and I received text updates when the driver was due to arrive. Very good service"
"Lovely person, great experience! "
"excellent --"
"Excellent service and will use again "
"Great service, friendly and helpful driver - tipped driver on arrival"
"Driver was 50 mins late blaming traffic in Edinburgh due to accident. Whilst that was a disappointing start to the experience the company allocated was apologetic and professional about it and the driver himself was very professional, courteous and safe. "
"No further comment. All done as arranged. 👍for the driver"
"The driver was early and very accommodating! "
"Will use again"
" Very good "
"I had to change the collection point due to my original train cancellation. I did not change the time however. Same time slightly different collection point less than a mile away. I called you and you gave me the drivers number. I called them and they told me they would call me back after speaking with Taxicode. They didn’t and then both or my trips were cancelled without anyone speaking to me which was not helpful "
"Nothing went wrong and the driver was completely responsible for communicating with me about the lateness -- the roads were flooded and he had to find an alternative route but he did and and we made excellent time back! I tipped him for his excellent service directly"
"The drivers were both early for arrival and very accommodating. Thank you! "
"The vehicle provided seated the 6 people we had to transfer. Only disappointment was that we left a low financial value item in the Taxi and although we tried a phone call and text to the number mobile number used during the night asking if he could leave it somewhere where we could recover it. We had nor response."
"driver was very polite, and a very good driver"
"Drivers were on time, helpful and good drivers."
"It was a very pleasant journey "
"Driver used his phone a bit much while driving, but all else was good."
"Driver tracked my flight and came accordingly on time "
"Amazing and comfortably - very friendly driver. Would book again "
"Excellent service. Punctual and very cordial."
"Very friendly driver! Great communication before landing. Thanks a lot, will book again"
"Terrible working with Taxicode. They were non-responsive to emails and wouldn't answer the phone when called. Reserved and paid for a Mercedes E class and got an old dirty small Toyota Prius. Gojo did a great job in actually sending me a car so we could make our flight. Gojo followed up noting in the reservation that we deserved a refund. No response from Taxicode after multiple attempts. Would happily work with Gojo directly but will never ever work with Taxicode again. "
"Because of the usual hold up on arrival at edinburgh airport we were held up a bit. our case was the very last on to make the baggage belt but the driver continued to phon to track our progress. ons w were at the pick up point I telephoned him to pick us up. we had a very smooth ride to Dunfermline. Gave tip at end of journey."
"Easy to book and good tracking system to be reassured about the driver's arrival. The driver was friendly and very helpful. Would certainly use again."
"Driver called and told me to meet him outside."
"Nothing was wrong with the vehicle, the driver was punctual and very polite. Extremely happy with the service provided. Thank you "
"Really nice, friendly driver will definitely keep an eye out if Im ever back in Scotland!"
"Met at the pick up point, which the driver directed us too by phone."
"Driver was amazing, 1sr time in Scotland "
"Very quick and convenient ! "
"Pricey but perfect otherwise "
"Driver was early and professional"
"Our driver going to our destination was fine and friendly, as well as on time. We did not receive any notice regarding our driver for our return before we left. As of 1015 that evening, email showed no messages regarding return pick up. Sent email to GOJO support, but never heard back. Apparently, our return driver was waiting for us at a spot at our location that was not illuminated, unlike all other ride services that picked up at our destination After a phone call and waiting to be picked up after the time set, we finally had our scheduled return ride. In short, communication was lacking. Suggest that instead of using email, GOJO use text messaging which is more reliable and faster. Also when confirming, confirm ALL parts of trip at one time. Please don't worry about vouchers.we will not be using your service again."
"driver on time, friendly"
"My driver was precisely on time, and very nice, it was a very pleasant journey "
"it was a Passat on the way down but not back. Wasn't a big issue but not what I paid a premium for. Also, the cancellation the night before wasn't great. Both driver's were excellent. I passed on a tip on Saturday night. "
"Excellent service "
"Everything was perfect, the driver was very nice. "
"Easy to use service. We needed to travel from Glasgow to Edinburgh and booked via the website. Driver was very friendly and courteous. "
"Driver was professional, kind and early. Would definitely recommend the service."
"Trip was moved from driver to driver multiple times leading up to the pickup time. At pickup time I recieved a notice that a driver would be sent in the next ten minutes. I was then assigned a driver shortly after but they were headed to the wrong place. During my phone call with them I was informed the trip had been cancelled and moved to a new driver again."
"It was fine. But a different number plate on the car that arrived than I was told would turn up in the confirmation message. Also, the price was almost double what I would usually pay to and from the airport (I am a frequent business traveller), even a black cab, so, for this price I expected three things: prompt arrival efficient journey, both of which I got, but the vehicle itself was a let down. A more comfortable more luxurious car is what I expected, at the price I paid. "
" Very good"
"Excellent driver and good conversation."
"The driver cancelled on me, even though he could clearly see that my train was delayed so me being late couldn’t be helped. The train didn’t get in until after 10pm so I couldn’t call your office to rearrange. Now I’m down over £100 with no taxi, or means to get to my location. I am not happy with this service at all. Your driver should have know my train had not reached the station yet, as we had been speaking on the phone. Then he decided to just cancel. I want a refund immediately "
"Excellent driver!"
"A little late due to traffic but nothing of any concern. very pleasant druiver"
"The cab driver was at the wrong address 1 tay street is at the Dundee terrasse, Polwarth. I gave the company the correct postal code. Because he was early he was able to find me and was helpful with my bags at the Waverley station. Please make sure your drivers have the correct address."
"Wonderful driver, good conversation and great trip. I already left a tip thanks."
"Everything was excellent!"
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"The driver from the hotel to the airport on 22 Sep was on-time and friendly, and provided quick service. The driver that picked up at the airport, though, on 12 Sep was a joke. It was definitely NOT a Meet and Greet and the driver trying to give us directions over the phone to find him in the pick up area was NOT what I paid for. It was also not the size or type of vehicle I expected when I booked. I think your company is a rip-off, and I would not use your company in the future, it was extremely disappointing. We would have been better off just going to the Taxi Stand and waiting for a taxi, because the service we got was not any better than that. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"I paid for a meet and greet but the driver informed me that this was not included asked me to pay extra if I wanted a meet and greet. This is after paying 62.50 for a trip that would usually cost me 30 pounds or less if using a black taxi. The experience leaves a sour taste in the mouth. I will not be using JOJO anymore! You should refund me for not offering the service I paid for. "
"It was a great experience. thank you"
"Kevin was great - personable and professional - I felt very comfortable and safe, especially as a solo female traveller arriving to a new place in the later evening. Thanks again Kevin! Cheers, Tara"
"Driver was excellent with communication with eta. Really engaging and friendly. Car was immaculate. Recommend "
"Amazing"
"The driver was very diligent. I already left a tip with him"
"Excellent"
"Worked well thank you."
"Our driver was excellent. He was on time and made the airport trip enjoyable despite the early morning hour. At the airport he helped locate a trolley for our luggage. I hope to use this driver on future trips to Edinburgh. "
"Driver was great. Made the trio seem short and was polite, friendly, and also professional. "
"Everything was perfect "
"Excellent service"
"I have a formal complaint to make about my experience. I paid £100 for a Jaguar XF with the following as the description - Executive vehicles will get you to your destination with added class and comfort. Your driver will be dressed smart, your vehicle will have a leather interior and air-con guaranteed. I did not ride in the car so I cannot comment to much on the experience or what the car was like on the inside. What I do know have a problem with however was the car that was booked and the driver appearance. I made the booking on 13/09/2022, the reservation was given to GOJO, I got a car confirmation on 14/09 for an old Aldi A6 (not a Jaguar) and a £64 fare (I paid £100) So I respectably went back to the company on 14/09 and asked to see if there was maybe a chance of some money back or at least a better car. I did not hear anything! On 19/09 @ 17.50 I receive a new reservation from the same company this time the car was slightly better, a White Mercedez E class. I thought ok great they did read my email and have booked me something slightly better, please note however the fair was still only £66 (I paid £100). At this point I didn't really have time to go back to them because the ride was just the following evening. On 20/09 at 06.59 I received a text from the driver of the Merc, so I was happy I knew I could continue with my day, which by the way was the wedding day of my sister (this taxi was for them at the end of day to airport). However this was not the case... at 12.36 (thankfully I looked at my phone) i got a text from the driver of the original reservation saying he would be there at the scheduled time.... great now I have 2 drivers coming!! I went straight back to him and told i had already received a text from his colleague and to make sure 2 drivers did not turn up.... there was no response for 3 hours. I spent time worrying during this time when I should have been enjoying the day. Finally I got a text @ 16.59 from the first reservation driver (the one I complained about to say he was coming and was on his way (the reservation was for 17.45). There was nothing I could do but I was not happy, i just hoped that it was a decent looking car that turned up. Oh and by the way I then started to receive cancelation emails from gojo, sorry to hear you cancelled your reservation, I hadn't!!! Anyway the next hour was a busy time of saying goodbye etc... the car turned up, a old 2017 Aldi silver clear windows and a driver with Jeans and Hoodie on (I booked a driver that would be dressed smart!) To be fair to the driver I didn't say anything to him as I am sure it was not his problem, these people are never told anything. Thankfully my sister and her Husband were not bothered but i wanted a nice send off and I had an awful experience from start to finish! "
"Perfect very friendly "
"Excellent service! Tip given "
"The driver was driving very aggressively along the A1 and ended up tailgating a number of drivers (who were doing the speed limit). However, the driver himself was very pleasant and nice and punctual. "
"I arrived in the Arrivals Hall on-time but my driver wasn't there. I phoned and she didn't answer at first (but did when I phoned a second time. I phoned the 0333 number on the emails I received, but a message said no operatirs available. I eventually spike to the driver who was really nice who told me should would be late and I had to meet her in the pick up zone in the multi storey car park. I then received a text and could then track her progress. The driver was, as I mentioned, very nice and apologetic for not being there on time and got me to my destination very efficiently and was more than happy with her. I am returning to the airport on Thursday and I may well be making the same journey back to Edinburgh in October. If I do, it would be useful to have an office number I can phone if there is a problem."
"Very helpful driver"
"Talla was amazing. Prompt, polite and courteous. Took care of all our needs. I will recommend your company to family and friends who travel."
"Thanks"
"He went to the wrong premier inn. He was then rude when he did pick us up, trying to explain how it was all our fault? Despite the app showing me the route he should be taking to get to us at the correct location.. Not only was he late, he also drove quite erratically- our cases were being thrown from side to side in the back. Once we were dropped off, we paid cash. £2.50 over what we should’ve paid due to not having change. He was then expecting more money, and shook his head at us when given the money. Our receipt did not indicate that we should’ve given more, and did not detail the fact we did infact pay more than owed anyway. This was our first time travelling in Edinburgh for an early morning flight, and we will NOT be using this company again. "
"perfect driving and communicating with the driver"
"Good service. Driver was polite, on time and we had zero troubles. "
"Excellent service"
"I am really satisfied, everything was perfect"
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"We had to pay 50 pounds extra. That was not ok. We did not do anything wrong. The flight was delayed and there were very long queues in the airport. When we were outside the airport we could not find the driver. We asked many officials but they did not know the way. The taxi company must be aware of the chaotic situation at the airport. It should have been so easy if he waited for us just outside the exit. "
"Called to tell that he was downstairs waiting. Apprrciated that."
"Everything OK"
"The driver ended up waiting nearly two hours for me as my flight was so delayed. I really appreciated his conscientiousness; it was 2 in the morning when I got out of the terminal and had he not been there I would be left stranded. I gave him a £20 tip! "
"Patient "
"Confusion over where to meet. "
"Did not get the 16 seater as requested. 2 smaller taxis turned up and was assured a further one was coming. I then received 3 emails saying I cancelled the bookings and had to phone a local taxi company. I will be emailing to request a refund. "
"Driver is as good and on time"
"Imran Khan was lovely and professional. He made it to us a bit earlier to ensure he had the right address. Really satisfied with the experience!"
"Excellent service"
"Our driver, JAROSLAW DYBOWSKI was prompt, courteous and a great help. Very happy with his service! Thank you."
"Great driver!"
"Great experience. The driver was earlier than expected but I was notified of this. The driver was very pleasant. I am not leaving a tip not because the driver did not deserve one but because of the distance that I needed to travel and the cost of the journey."
"excellent"
"Excellent service"
"Perfect service, no complaints! "
"Reliable service."
"👍🏻"
"Great service, very friendly."
"It was a lovely journey from Edinburgh to St. Andrews. We were dropping our daughter off to Uni and the driver was very kind, polite and helped us feel more excited about the adventure she was about to embark on. "
"All in all nice journey with good and friendly driver"
"Very good service"
"Great driver!"
"The driver asked me to pay for the drive whether I had already paid. That's genuinely unfortunate since, by the end, I felt like I paid the taxi twice... which was very expensive!"
"Excellent service"
"Excellent in evey way"
"Very good service."